Can an Online Will Service Make a Legal Will? 10 Steps

Use Evaheld’s online will service to create a legal will, appoint executors, name guardians, plan digital assets and organise every supporting record your family may need.

A couple doing an online will with Evaheld

Can I use an online will service to make a legal will? Yes. Evaheld's online will maker can guide you through creating a will, but the document becomes legally effective only when you have the required capacity and complete the signing, witnessing and other formalities that apply where you live.

An online will service handles the drafting process. It asks structured questions, converts your decisions into a legal document and helps you review the result. The service does not remove local law from the process. A will created online may still need to be printed and signed in front of witnesses, while a fully electronic will is recognised only in places that specifically allow one.

What is an online will service?

An online will service is a guided legal document creator that helps a person record their decisions and produce a will. A strong service asks about family structure, executors, guardians, beneficiaries, gifts, the residuary estate, pets, digital assets and backup choices. It should also explain when a matter falls outside a standard online workflow.

Evaheld is an online will maker and legal document creator. It helps users create a will, keep it with related estate records, update their planning as life changes and share the right information with trusted people. The finished will still needs to be completed in the way required by the user's jurisdiction.

An online will service is different from three related tools:

Tool

What it does

Main limitation

Online will service

Uses a guided questionnaire to create a will document

The user must still follow local execution rules and answer accurately

Blank will kit

Provides a template with limited guidance

It may not identify conflicts, missing gifts or estate complexity

Estate planning lawyer

Gives tailored legal advice and drafts for the person's circumstances

Higher cost and more appointment time

Digital legacy vault

Stores documents, access instructions, contacts and family context

Storage alone does not create or execute a will

The Australian Government's wills and powers of attorney guidance describes a will as one part of a broader estate plan. That broader plan may also include beneficiary nominations, powers of attorney, guardianship arrangements and an advance healthcare directive.

An image showing all the different section of the Evaheld legacy vault and Charli, AI Legacy Companion

Yes. An online will maker can create the legal will document. Legal validity depends on the content, the will-maker's capacity and intention, and the way the document is signed and witnessed.

The distinction between an online will and an electronic will matters:

  • Online will: the document is created through an online service. It may then be downloaded, printed and signed on paper.

  • Electronic will: the will is executed and retained electronically under legislation that recognises that process.

  • Digital copy of a signed will: a scan or photograph used for access and backup. It may not replace the original where the original is legally important.

The rules are not uniform:

Jurisdiction

Practical position to check

Australia

Will law is state and territory based. NSW Government wills guidance says a valid will must be in writing, signed and witnessed by two adults who are not beneficiaries. Victorian will rules also require writing, signing and at least two witnesses, with a regulated remote-witnessing pathway available in Victoria.

England and Wales

GOV.UK's legal will requirements require a person to be at least 18, act voluntarily, be of sound mind, make the will in writing and complete the two-witness signing process. Scotland and Northern Ireland have different rules.

New Zealand

The Wills Act 2007 governs wills and recognises a will as a document dealing with property after death or appointing a testamentary guardian. The signing and witness requirements must be followed under New Zealand law.

United States

Wills are governed mainly by state law. The Uniform Electronic Wills Act is a model law, not a nationwide rule. A state must enact its own legislation before that model has legal effect there.

Do not assume that clicking “complete” inside a platform finishes the legal process. Follow the service's signing instructions and confirm local rules before treating the will as final.

When is an online will maker a sensible option?

An online will maker is usually best suited to a straightforward estate where the user understands their decisions, can answer the questions independently and does not need specialist drafting.

It may suit you when:

  • you are an adult with decision-making capacity;

  • your intended beneficiaries and shares are clear;

  • your assets are mainly held in one country;

  • there is no expected dispute or pressure from another person;

  • you can choose a suitable executor and backup;

  • any guardian choices are agreed and uncomplicated;

  • you do not need a complex trust or tax structure; and

  • you can follow the local signing and witness requirements.

Legal review is prudent where the estate includes:

  • a blended family, estranged relative or likely family provision claim;

  • a beneficiary with disability, vulnerability or impaired financial capacity;

  • a business, trust, self-managed super fund or partnership interest;

  • overseas property, foreign citizenship or cross-border tax issues;

  • a large estate with material tax consequences;

  • concerns about testamentary capacity, coercion or undue influence;

  • unequal treatment that may surprise close family; or

  • a wish to exclude a person who may otherwise expect to benefit.

The comparison between an estate planning lawyer vs online estate planning tools can help you decide whether the online route fits your circumstances. The question is not whether online tools are real legal tools. They are. The question is whether your facts fit a standardised workflow or require tailored advice.

A woman helping her parents do an online will with Evaheld

Essential online will terminology

Term

Meaning

Will-maker or testator

The person making the will

Executor

The person or organisation appointed to administer the estate after death

Beneficiary

A person or organisation receiving a gift or share of the estate

Specific gift

A named item or fixed amount left to a beneficiary

Residuary estate

What remains after debts, expenses and specific gifts are dealt with

Guardian

A person nominated to care for minor children, subject to local law and court oversight

Testamentary capacity

The legal ability to understand the nature and effect of making a will

Witness

A person who observes or participates in the signing process required by law

Codicil

A formal amendment to an existing will

Digital asset

An online account, file, cryptocurrency holding, domain, licence or other digitally held interest

A legal term should not be treated as a label to click through. Read the explanation and consider the consequences. For example, naming an executor gives that person a demanding administrative role. Naming a residuary beneficiary determines who receives property that was not specifically listed.

How to use an online will service in 10 steps

1. Check whether your estate fits an online will workflow

Start with family and ownership complexity, not price. Write down marriages, previous relationships, children, stepchildren, dependants, trusts, companies, overseas assets and any expected conflict.

A straightforward will is not defined by the number of pages. It is defined by whether the legal decisions can be made through standard questions without specialist clauses. The can you write a legal will for me analysis explains where AI drafting, online will makers and legal review each fit.

2. Gather the information before you start

Prepare:

  • your full legal name, address and relationship status;

  • the full names and contact details of executors and backups;

  • beneficiary names and relationships;

  • guardian choices for minor children;

  • a list of assets, liabilities and ownership structures;

  • existing wills, trusts and beneficiary nominations;

  • charitable gifts and specific items;

  • funeral and pet-care preferences; and

  • digital accounts that require separate planning.

The getting your affairs in order checklist gives this preparation a wider structure. The NSW Government recommends keeping an asset and liability list separate from the will so it can be updated without rewriting the legal document.

3. Choose the executor and backup executor

Choose someone who is organised, trustworthy, available and able to remain neutral. Ask before naming them. Explain that the role can involve locating assets, applying for probate, dealing with tax and debts, protecting property and distributing the estate.

A backup executor prevents the plan from depending on one person. A professional executor may be appropriate when the estate is complex or conflict is likely. NSW Government guidance notes that an executor needs to understand legal, financial and taxation responsibilities and may be required to act over an extended period.

4. Decide guardianship and care arrangements

Parents should nominate a preferred guardian and at least one backup where the platform and local law allow it. Speak to each person before entering their name. Discuss living arrangements, education, culture, religion, health, family contact and the money available for the child's care.

A guardian nomination is important, but it does not turn the will into a complete parenting manual. Keep practical instructions, routines, contacts and family context with your broader records. Power of attorney paperwork should also be prepared separately because authority during life is different from an executor's role after death.

A description and view of the Evaheld QR Emergency Access Card

5. Map which assets the will can control

List assets in your sole name, then identify ownership and beneficiary arrangements that may operate outside the will.

Asset or interest

Is it usually controlled by the will?

Solely owned bank account or property

Usually, subject to debts and local law

Jointly owned property with survivorship

Often passes directly to the surviving owner

Australian superannuation

Not automatically; fund rules and nominations matter

Life insurance with a named beneficiary

Often passes under the policy nomination

Family trust property

Usually controlled by the trust deed, not the will

Company assets

Owned by the company; the deceased's shares may form part of the estate

Digital account data

Controlled by law, contract, platform tools and the will together

Moneysmart states that an Australian will does not automatically cover superannuation. Its current guidance also explains that a family trust usually continues under its trust deed. Confirm these structures before allocating “everything” through a will.

6. Decide specific gifts and the residuary estate

Record specific gifts first, using enough detail to identify each item or amount. Then nominate who receives the residuary estate. Add backup beneficiaries in case a recipient dies before you or cannot receive the gift.

Avoid turning the will into a constantly changing household inventory. Use the legal document for gifts that need certainty and keep an updateable asset list with the executor records. The what am I forgetting checklist can expose assets, debts and household information that the will questionnaire may not need to reproduce.

Where sentimental items may cause conflict, record the story and reasoning separately. That context can reduce surprise without adding vague or emotional wording to the legal clauses.

7. Plan digital assets without putting passwords in the will

A will may become available during probate or estate administration. It is not the right place for passwords, seed phrases, recovery codes or complete private keys.

Create three records:

  1. an inventory of digital accounts and assets;

  2. legal instructions about authority and intended treatment; and

  3. secure access instructions stored separately.

The Revised Uniform Fiduciary Access to Digital Assets Act illustrates why platform tools, user consent and fiduciary authority can interact in the United States. The legal position differs elsewhere, but the operational lesson is global: use each platform's own planning feature as well as the will.

Apple's Legacy Contact process requires an access key and proof of death, and does not give access to iCloud Keychain passwords or passkeys. Google's Inactive Account Manager can share selected data with up to 10 nominated people after a chosen period of inactivity.

A 2024 study of 1,020 Australians found that most participants wanted control over posthumous data and preferred a trusted close person or user-administered third-party software over social media companies. The research preprint, Data After Death, supports treating digital legacy as a distinct planning task rather than a password paragraph inside the will.

Use the digital inheritance, legacy contact settings checklist and emergency access without sharing passwords resources to connect legal authority with practical access.

Young parents reviewing their online wills with Evaheld

8. Create and review the will in Evaheld

Complete each Evaheld online will maker question using accurate legal names and current facts. Review the generated will from beginning to end. Check:

  • the will-maker's identity and jurisdiction;

  • executor and backup appointments;

  • guardians and backups;

  • every beneficiary's name;

  • specific gifts and fallback recipients;

  • the residuary estate percentages;

  • charitable gifts;

  • pet-care arrangements;

  • revocation wording; and

  • the signing instructions.

Do not approve a clause you do not understand. Pause and seek advice where an answer has tax, trust, business, capacity or family-dispute consequences. Evaheld is the online will maker and legal document creator. A lawyer remains the right escalation point for facts that need tailored legal strategy.

9. Sign and witness the will correctly

Execution turns the created document into a legally operative will. Follow the instructions for the jurisdiction shown in the document and check them against an official source.

For example, England and Wales require the will-maker and two adult witnesses to sign the same document through the process set out by GOV.UK. NSW requires a written will signed and witnessed by two adults who are not beneficiaries. Victoria permits a regulated audio-visual witnessing process only when its specific conditions are met.

Do not improvise with video calls, electronic signatures, beneficiary witnesses or separate signing times unless local law expressly allows the method. The existence of electronic transactions legislation does not automatically make electronic wills valid. US users should check their state's enacted law rather than relying on the Uniform Electronic Wills Act alone.

10. Store the final will, tell the executor and schedule reviews

Store the original as required or recommended locally. Keep a clearly labelled digital copy for access and backup, and tell the executor where the current original is held. Remove or label drafts so they cannot be mistaken for the final version.

NSW Government guidance says a will serves no purpose if its existence is unknown and recommends reviewing it every five years and after major life changes. The Australian Government also identifies marriage, separation, children, major financial change and the death of a named person as review triggers.

Protect the online account with multi-factor authentication. The Australian Cyber Security Centre describes MFA as one of the most effective ways to protect valuable accounts against unauthorised access. Follow its backup guidance by keeping important records current, testing restoration and retaining a protected copy outside the primary device.

Use an end-of-life document folder to connect the will with powers of attorney, advance care documents, insurance, superannuation, asset records and professional contacts.

Evaheld Legacy Vault Dashboard

How Evaheld combines will creation with family-ready organisation

Evaheld's online will maker creates the will document, then connects it to the records that make an estate plan usable. The user can keep the current will, executor details, asset information, digital account plans, legal documents, care wishes, family stories and key contacts in one controlled environment.

That matters because a legal document and an accessible plan solve different problems:

Need

Evaheld function

Create the will

Guided online will maker and legal document creation

Keep the final version identifiable

Secure document storage and clear version labelling

Prepare the executor

Key contacts, asset information and document locations

Handle digital legacy

Account inventory, platform settings and separate access instructions

Preserve family context

Heirloom stories, letters, wishes and personal messages

Maintain the plan

Review prompts and updates after life changes

Share carefully

Private and shared Rooms with selected access

Create your will through Evaheld's online will service, then keep the signed version and the information your executor will need beside it.

Common online will service mistakes

  • Choosing a service only because it is free or fast.

  • Entering nicknames instead of full legal names.

  • Naming an executor without asking them.

  • Forgetting a backup executor, guardian or beneficiary.

  • Treating jointly owned assets, superannuation or trust property as ordinary estate assets.

  • Leaving the residuary estate incomplete or using percentages that do not total 100%.

  • Putting passwords or cryptocurrency seed phrases in the will.

  • Using a beneficiary as a witness without checking the consequences.

  • Assuming an electronic signature is valid because the document was created online.

  • Keeping several unlabelled drafts beside the signed version.

  • Failing to tell the executor where the original is stored.

  • Leaving the will unchanged after marriage, divorce, children, relocation or a major asset change.

Online will service final checklist

Before treating the will as complete, confirm:

  • your location and applicable law are correct;

  • your estate is suitable for a standard online workflow;

  • legal names and relationships are accurate;

  • executors and backups have agreed to the role;

  • guardian choices have been discussed;

  • specific gifts and fallback recipients are clear;

  • the residuary estate covers everything left over;

  • non-estate assets and beneficiary nominations were checked separately;

  • digital assets have an inventory and secure access plan;

  • no passwords or private keys appear in the will;

  • the signing and witness process was followed exactly;

  • the current original and digital copy are clearly identified;

  • the executor knows where to find the final records; and

  • a review reminder has been set.

Charli Evaheld, AI Legacy Companion with a family in their Legacy Vault

FAQs about using an online will service

Yes. Evaheld's online will maker can create the will document, and it can become legally valid when the user has capacity and follows the applicable signing and witnessing rules. The can you write a legal will for me analysis explains the drafting boundary, while GOV.UK's legal will requirements show how formal execution determines validity in England and Wales.

Is Evaheld an online will maker?

Yes. Evaheld is an online will maker and legal document creator that also stores and organises related estate, care and legacy records. The Evaheld digital legacy vault connects the completed document to family-ready information, while the Australian Government's wills and powers of attorney guidance explains the wider estate-plan documents that may sit beside a will.

No. Online creation and legal execution are separate stages. The estate planning lawyer vs online estate planning tools comparison helps identify complex cases, and NSW Government wills guidance sets out writing, signature and witness requirements in New South Wales.

Do I need a lawyer to use an online will service?

A lawyer is not required for every straightforward will, but legal review is prudent for trusts, blended families, overseas assets, business interests, capacity concerns or likely disputes. Power of attorney paperwork covers related during-life authority, while Victorian will rules show why local formality and capacity rules matter.

Can I sign an online will electronically?

Only where the applicable law recognises the specific electronic process used. Many online wills are created digitally and then printed for signing. The end-of-life document folder helps identify the final signed version, while the Uniform Electronic Wills Act shows that US electronic-will recognition depends on state enactment.

Does my will control my superannuation and jointly owned property?

Not automatically. Ownership structure, fund rules and beneficiary nominations may determine what happens outside the will. The getting your affairs in order checklist helps map those arrangements, while Moneysmart's super death-benefit guidance explains the Australian superannuation process.

Should passwords be included in an online will?

No. Keep passwords, recovery codes and private keys outside the will in a protected access system. Emergency access without sharing passwords provides the family workflow, while Apple's Legacy Contact process shows how platform-specific access can require an access key and proof of death.

How should I plan for Google, email and cloud accounts?

Record the accounts, select platform tools where available and keep instructions separate from the will. The legacy contact settings checklist organises those choices, while Google's Inactive Account Manager allows selected data to be shared with nominated contacts after inactivity.

Where should I store a will created online?

Keep the original according to local guidance, retain a clearly labelled digital copy and tell the executor where both are located. The what am I forgetting checklist helps identify missing records, while the Australian Cyber Security Centre's backup guidance explains regular, protected and tested backups.

How often should I update an online will?

Review it after major life changes and at a regular interval. NSW Government recommends a five-year review cycle as well as reviews after significant events. The digital inheritance record should change as accounts change, and the Australian Cyber Security Centre's multi-factor authentication guidance should be applied to the account holding sensitive estate records.

This article uses Australian spelling and provides general information for Australia, New Zealand, the United Kingdom and the United States. Legal requirements vary by country, state and territory, so check the final document and signing process against the rules that apply to you.

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