Championing Health - Telstra Best of Business Awards
Help residents preserve life stories, daily routines, cultural needs, comfort preferences and advance care directives. Give care teams greater personal context and families a secure way to stay connected, with residents retaining control over what they share.
Resident-Controlled Sharing
Life Stories & Preferences
Partner Dashboard
Aged Care
For residential care teams searching for resident engagement, life story work or family communication tools, Evaheld helps preserve identity through admission, care and family updates.
Aged Care
Evaheld supports residents and families to share personal history, routines, comfort cues, preferences and selected documents without turning the Vault into another care-management system.
The complete Evaheld Vault
One Vault. Everything connected.
Charli helps residents record stories, store documents and express care preferences—supporting families and care teams with clarity and compassion.
Your story
Story & Legacy
Turn a lifetime of stories into something your family can keep.
Record Mum or Dad’s life story, preserve family history, capture their voice, write legacy and goodbye letters, and create messages for birthdays, weddings and milestones they can still be part of.
200+ guided ways to preserve a lifetime
Life stories, memoirs & family history
Record Mum or Dad’s life story · Create a guided memoir or family history · Preserve childhood memories and the stories behind treasured photos
Videos, voice, photos & memories
Record their voice and favourite stories · Create a family history podcast · Preserve meaningful photos and videos with the memories behind them
Legacy letters & future messages
Write goodbye letters, legacy letters and legacy statements · Leave letters for children and grandchildren · Schedule birthday, wedding and milestone messages for the future
Values, traditions & remembrance
Pass on values and life lessons · Preserve family recipes and traditions · Record personal funeral, memorial and remembrance wishes
Your care wishes
Advance Care Planning & QR Emergency Card
Make your care wishes clear while the conversation is yours to have.
Record future healthcare wishes, Advance Care Directives, substitute decision-makers, emergency health information and personal care preferences — and share the context behind those choices with the people who matter.
14 ways to make your care wishes easier to understand and act on
Advance care planning & directives
Record future healthcare wishes and what matters most · Store or complete advance care directives where available · Record treatments or outcomes they would want or refuse
QR Emergency Access
Share critical information through a QR Emergency Access Card · Keep medications, allergies and important medical information together · Make emergency contacts easy to find
Decision-makers & care team
Record who should speak for them if they cannot · Identify substitute decision-makers · Keep GP, specialist and healthcare contacts together
End-of-life, care & personal wishes
Record where and how they would prefer to be cared for · Capture hospital, home-care and aged-care preferences · Preserve cultural, spiritual and end-of-life wishes
Your essentials
Estate Planning
Bring the practical side of life into one clear picture.
Bring together your will, powers of attorney, Password Manager, important documents, property, superannuation, insurance, digital accounts and final wishes — so the right people can find what they need without piecing it together.
23 ways to organise the information your family may one day need
Wills, powers & legal documents
Create or securely store a will · Keep powers of attorney and guardianship documents together · Record executors, lawyers and other key contacts
Money, property, super & insurance
List bank accounts, investments and property · Record superannuation and insurance details · Keep accountant, adviser and financial contacts easy to find
Important documents & everyday life
Organise important documents and IDs · Record utilities, subscriptions and recurring bills · Leave the household instructions only you currently know
Digital legacy, Password Manager & final wishes
Securely store passwords, online accounts, digital assets and access instructions · Decide what should happen to social media, digital files and online accounts · Leave funeral, memorial and final wishes
Your Vault does not need to be finished. It just needs to begin.
Capture a story. Record a wish. Add one important detail. Invite someone you love. Build something your family can keep growing with you.
Compare plansWHAT RESIDENTS AND FAMILIES EXPERIENCE
Entering residential aged care can mean new faces and unfamiliar routines. Evaheld offers a gentle way for residents to preserve the details that make them feel recognised, with family members contributing appropriately and personal records shared only by choice.
Charli can ask about a favourite song, childhood home or meaningful family tradition. A resident can answer briefly rather than being faced with a formal life-history questionnaire.
The resident can add names to photographs, save familiar routines and describe comfort preferences. Relatives may help contribute stories or relevant details with the right permissions.
A family member might add names to an old photograph, while the resident chooses to share a story or familiar routine with someone supporting them. Those small details can nurture connection and recognition even as surroundings change. Other records stay private.
HOW IT WORKS
Two Powerful Platforms,
One Seamless Ecosystem
Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard
The Evaheld Consumer Experience
A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.
Conversational Interface
Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.
All-in-one Vault
My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.
Bank-Level Security
End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.
Controlled Sharing
Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.
Cross-Platform Access
Seamless experience across all devices with automatic sync and offline access capabilities.
Guided Journeys
Personalised prompts and templates help users capture what matters most without feeling overwhelmed.
Multi-Language Support
Available in multiple languages to serve diverse families and communities worldwide.
Accessibility First
Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.
Charli
Online
Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.
I want to record my childhood memories
What a beautiful gift! Let's start with where you grew up.
Transform How Your Clients Preserve Their Legacy
Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.
Schedule Your Demo⏰ THE TIME IS NOW
Why partner with Evaheld today?
Ageing is increasingly understood as a life transition, not just a care need. Residents and families now expect dignity, identity, voice and continuity to be supported alongside practical care.
Support identity through ageing
Help residents preserve voice, story and preferences in ways that strengthen continuity, familiarity and personhood.
Reduce family uncertainty and repeated conversations
Give families one place for meaningful context, easing confusion and improving alignment during change.
Support staff without adding workload
Structure replaces verbal handover and fragmented notes, easing emotional and informational burden on teams.
Strengthen trust and transparency
Demonstrate ethical, person-centred care that aligns with modern expectations around autonomy and consent.
How Aged Care Is Becoming a Life-Transition Partner, Not Just a Care Provider
Supporting Identity, Choice & Continuity Through Ageing
A practical guide for aged care organisations navigating changing expectations around autonomy, legacy and family involvement — without increasing administrative burden.
Inside the guide:
REAL FAMILIES. REAL EXPERIENCES.
See what changes when everything that matters has a place.
From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.
Google MapsVerified Google reviews.
Family story
"Your legacy: A gift that lasts forever"
See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.
Partner recognition
You're In Safe Hands
