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Health & Care — Advance Care Planning & QR Emergency Card

Record care wishes, prepare advance care directives, store supporting health documents and choose what your QR Emergency Card can share in an emergency.

Free forever plan No credit card Free Vaults for your loved ones
Charli, Evaheld AI guide

Charli

Online

AI Assistant
Charli, Evaheld AI guide

Hi! I’m Charli 👋 I can help you make your care wishes clear.

My care wishesAdvance Care DirectiveEmergency information

I want to make sure my family knows my care wishes if I can’t speak for myself.

Charli, Evaheld AI guide

Absolutely. I’ll help you organise your Advance Care Planning, important health information and the people who should be involved in decisions about your care. We can start with what matters most to you, then make it easier for family, carers or clinicians to find the information you choose to share.

Smiling family using Evaheld
Loved by 10,000+ families
60 Day Guarantee Most families lose the stories and wishes that matter most.

“Organising Mum’s care preferences before an emergency helped us speak confidently with clinicians and honour the choices she had clearly documented.”

Grace, Daughter and carer

The complete Evaheld Vault

Create the Vault your family will actually want to keep.

Your story your wishes your essentials Finally connected

Bring together your stories, voice, future messages, care wishes, important documents, passwords, estate essentials and the people you trust — and turn them into something your family can use, add to and treasure.

01

Your story

Story & Legacy

Turn a lifetime of stories into something your family can keep.

Record Mum or Dad’s life story, preserve family history, capture their voice, write legacy and goodbye letters, and create messages for birthdays, weddings and milestones they can still be part of.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Record Mum or Dad’s life story · Create a guided memoir or family history · Preserve childhood memories and the stories behind treasured photos

  • Record Mum or Dad’s life story
  • Create a guided memoir or family history
  • Preserve childhood memories and the stories behind treasured photos

Videos, voice, photos & memories

Record their voice and favourite stories · Create a family history podcast · Preserve meaningful photos and videos with the memories behind them

  • Record their voice and favourite stories
  • Create a family history podcast
  • Preserve meaningful photos and videos with the memories behind them

Legacy letters & future messages

Write goodbye letters, legacy letters and legacy statements · Leave letters for children and grandchildren · Schedule birthday, wedding and milestone messages for the future

  • Write goodbye letters, legacy letters and legacy statements
  • Leave letters for children and grandchildren
  • Schedule birthday, wedding and milestone messages for the future

Values, traditions & remembrance

Pass on values and life lessons · Preserve family recipes and traditions · Record personal funeral, memorial and remembrance wishes

  • Pass on values and life lessons
  • Preserve family recipes and traditions
  • Record personal funeral, memorial and remembrance wishes
02

Your care wishes

Advance Care Planning & QR Emergency Card

Make your care wishes clear while the conversation is yours to have.

Record future healthcare wishes, Advance Care Directives, substitute decision-makers, emergency health information and personal care preferences — and share the context behind those choices with the people who matter.

14 ways to make your care wishes easier to understand and act on

Advance care planning & directives

Record future healthcare wishes and what matters most · Store or complete advance care directives where available · Record treatments or outcomes they would want or refuse

  • Record future healthcare wishes and what matters most
  • Store or complete advance care directives where available
  • Record treatments or outcomes they would want or refuse

QR Emergency Access

Share critical information through a QR Emergency Access Card · Keep medications, allergies and important medical information together · Make emergency contacts easy to find

  • Share critical information through a QR Emergency Access Card
  • Keep medications, allergies and important medical information together
  • Make emergency contacts easy to find

Decision-makers & care team

Record who should speak for them if they cannot · Identify substitute decision-makers · Keep GP, specialist and healthcare contacts together

  • Record who should speak for them if they cannot
  • Identify substitute decision-makers
  • Keep GP, specialist and healthcare contacts together

End-of-life, care & personal wishes

Record where and how they would prefer to be cared for · Capture hospital, home-care and aged-care preferences · Preserve cultural, spiritual and end-of-life wishes

  • Record where and how they would prefer to be cared for
  • Capture hospital, home-care and aged-care preferences
  • Preserve cultural, spiritual and end-of-life wishes
03

Your essentials

Estate Planning

Bring the practical side of life into one clear picture.

Bring together your will, powers of attorney, Password Manager, important documents, property, superannuation, insurance, digital accounts and final wishes — so the right people can find what they need without piecing it together.

23 ways to organise the information your family may one day need

Wills, powers & legal documents

Create or securely store a will · Keep powers of attorney and guardianship documents together · Record executors, lawyers and other key contacts

  • Create or securely store a will
  • Keep powers of attorney and guardianship documents together
  • Record executors, lawyers and other key contacts

Money, property, super & insurance

List bank accounts, investments and property · Record superannuation and insurance details · Keep accountant, adviser and financial contacts easy to find

  • List bank accounts, investments and property
  • Record superannuation and insurance details
  • Keep accountant, adviser and financial contacts easy to find

Important documents & everyday life

Organise important documents and IDs · Record utilities, subscriptions and recurring bills · Leave the household instructions only you currently know

  • Organise important documents and IDs
  • Record utilities, subscriptions and recurring bills
  • Leave the household instructions only you currently know

Digital legacy, Password Manager & final wishes

Securely store passwords, online accounts, digital assets and access instructions · Decide what should happen to social media, digital files and online accounts · Leave funeral, memorial and final wishes

  • Securely store passwords, online accounts, digital assets and access instructions
  • Decide what should happen to social media, digital files and online accounts
  • Leave funeral, memorial and final wishes

Your Vault does not need to be finished. It just needs to begin.

Capture a story. Record a wish. Add one important detail. Invite someone you love. Build something your family can keep growing with you.

Compare plans
Private & secure Permission-based sharing Begin with one prompt
THE DECISION

A form is not a care plan. A cloud folder is not emergency access.

People usually start with one document. The real risk is everything around it: medications, allergies, contacts, decision-maker authority, changing wishes and whether anyone can find the right information under pressure.

Option 1

Paper directive only

A signed form matters — but on its own it is fragile.

  • May be hard to find in an emergency
  • Can become outdated as health changes
  • Does not carry medications, contacts and QR access with it
Option 2

Cloud folder

Storage without guidance leaves the hard part to your family.

  • Stores files, but does not guide completion
  • Usually no emergency-ready view
  • Permissions are often too broad or unclear
Best fit

Evaheld Health & Care

A living, guided vault built for the moment it is needed.

  • Create, complete or upload your directive
  • Turn wishes, medical facts and contacts into a guided checklist
  • Share selected critical information instantly with the QR Emergency Card
Free forever planNo credit cardSetup in minutes
START YOUR WAY

Create, Upload or Store Your Advance Care Directive in One Health Vault

Health and care planning must respect jurisdictional rules and personal preference. Evaheld gives you a practical route: create supported records in the dashboard, access jurisdictional directive pathways, or bring existing signed documents into the vault.

1

Create an Evaheld Advance Care Directive

Use guided prompts to complete a clear, structured record of treatment preferences, values and decision-maker details.

2

Complete a jurisdictional directive

Choose Australia, U.S., New Zealand, Canada or the U.K. and follow the relevant local form pathway if preferred or required.

3

Upload existing documents

Already have a healthcare directive, medical directive, living will or similar record? Store the signed version and keep context around it.

Evaheld Advance Care Directive start options showing create in Evaheld, complete jurisdictional directive or upload existing

Actual dashboard: three ways to start your Advance Care Directive.

Free forever planNo credit cardFree Vaults for your loved ones
HEALTH & CARE CHECKLIST

The checklist turns "we should do this" into finished, findable records.

Charli guides you through the practical pieces most families forget until they are already under pressure: the directive, medical facts, comfort wishes, care preferences and who should be contacted.

📜Advance Care Directive

Document treatment preferences, values and future care decisions.

🪞About Me in Depth

Capture the context that helps people care for you as a person, not a chart.

🕊️Culture, diet and comfort

Record cultural, spiritual, lifestyle, dietary and environment preferences.

Contacts and decision-makers

Record who should be called and who can speak for you when decisions cannot wait.

Evaheld dashboard displaying Health and Care Checklist items including Advance Care Directive and care preferences

Actual dashboard: the Health & Care Checklist with guided next steps.

Free forever planNo credit cardSetup in minutes
QR EMERGENCY CARD

Emergency access that is useful, current and deliberately limited.

The QR Emergency Card is for the moment someone needs urgent facts: allergies, medications, conditions, emergency contacts and selected care wishes. It is not a shortcut into the whole vault.

Email or copy link. Send emergency access to family, carers or clinicians in seconds.

Add to a Room. Keep emergency information inside the space where care is coordinated.

Stay in control. The card shows selected facts only — never your whole vault.

Instant access

Scan and view selected emergency details in seconds — from a wallet card, fridge, phone case or medical alert.

Always current

When the vault is updated, the emergency view stays aligned — no reprinting conflicting paper copies.

Deliberately limited

Read-only, selected critical information. Broad account access is never exposed through the card.

No account needed

Anyone scanning the card sees the selected facts — no app, no login and no delay.

Evaheld QR Emergency Access Card desktop share screen with email, copy link, share now and add to room actions

Actual dashboard: sharing the QR Emergency Access Card.

Free forever planNo credit cardSetup in minutes
JURISDICTION-AWARE

One Health & Care Vault, built for local directive pathways.

Terminology and execution rules vary. Evaheld makes your pathway clear without pretending one form works everywhere.

🇦🇺

Australia

Advance Care Directive / Advance Health Directive, Enduring Guardian or state-based substitute decision-maker records.

🇺🇸

United States

Advance directive, healthcare proxy, medical power of attorney or living will pathways vary by state.

🇳🇿

New Zealand

Advance care planning, advance directive and enduring power of attorney context can be stored and organised.

🇨🇦

Canada

Province-specific personal directive, representation agreement, healthcare proxy or power of attorney terminology.

🇬🇧

United Kingdom

Health and welfare LPA, advance decision and care preference records can be kept connected.

Create supported documents in the Evaheld dashboard where available; access jurisdictional forms and complete them if preferred or required; upload signed records back into your Health & Care Vault.

Free forever planNo credit cardFree Vaults for your loved ones

PERSONALISED TO YOUR CARE JOURNEY

Advance Care Planning for Planning Ahead, Caring, Diagnosis and End-of-Life

Health and care planning is not one scenario. It can start from a diagnosis, a parent's needs, surgery, ageing, palliative care or simply wanting everything ready.

Advance Care Planning Software That Shows You What to Do Next

You do not have to know where to start. Charli can recommend what to capture first based on your priorities: urgent emergency facts, a directive, decision-makers, medications, comfort wishes or the people who need access.

Prioritises urgent facts like allergies and medications
Recommends the next best record to complete
Adapts as diagnoses, treatments or circumstances evolve
Nudges you to keep contacts and documents current
Charli, Evaheld AI guide

Charli

Online

AI Assistant
Type your message...
Free forever planNo credit cardSetup in minutes

THE HARSH REALITY

When You Cannot Speak, Your Family Needs a Digital Care Plan — Not Guesswork

The hardest decisions often happen fast. Evaheld makes your preferences, medical facts and trusted people visible in a controlled, practical way.

😟

Without Clear Health Planning

Family members argue or guess what you would want

Medical teams wait for allergies, medication lists and contact details

Old forms, PDFs and wallet notes may conflict or disappear

Loved ones carry guilt after urgent decisions

Decision-maker authority is unclear under pressure

Your voice is missing when it matters most

📉
73%
of people do not have documented advance care wishes
😔
90%
wish they had documented their wishes sooner
⏰
3 hours
average time spent in emergency care providing medical history
Free forever planNo credit cardFree Vaults for your loved ones

Founding Family Offer

Two lifetime vaults.
One lasting family legacy.

Two private Premium Lifetime Vaults for any two family members—independently owned and controlled, with shared Rooms for the stories, memories and important information that belong together as a lasting family legacy.

$197One-Off · No Recurring Subscription
$98.50 per parent during the founding offerFuture Pair Price $599
Story & LegacyStories, voice, video, letters and future messages
Health & CareCare wishes, emergency context and decision-makers
Estate PlanningWills, assets, digital legacy and executor guidance
Unlimited private and shared roomsUnlimited content and requestsFree Vaults for loved onesEstate Planning ChecklistAdvance Care PlanningWrite a Life Story BookVoice, video and uploadsFuture Milestone Scheduling
Secure your family legacy for $197

One-off payment. No recurring subscription.

Buying as a gift? Send it today or deliver it on a milestone
5/5 Trusted & Secure
One-off payment No Recurring Subscription
10,000+ families Secure their legacy with Evaheld
60-day money-back guarantee No questions asked

What to Include in a Digital Advance Care Plan

A directive matters. So does the surrounding information that helps people understand and honour it.

🩻

Medical History

  • conditions & diagnoses
  • surgeries & hospitalisations
  • chronic illnesses
  • health background
💊

Medications & Allergies

  • current medications & dosages
  • schedules
  • reactions
  • critical alerts
📜

Advance Directive

  • treatment preferences
  • resuscitation wishes
  • quality-of-life priorities
  • comfort choices
👩‍⚕️

Healthcare Team

  • GPs & specialists
  • pharmacies
  • preferred hospitals
  • care providers
🛡️

Decision-Makers

  • primary & secondary contacts
  • substitute decision-makers
  • authority context
  • guardian details
🕊️

Values & Beliefs

  • cultural preferences
  • spiritual wishes
  • lifestyle choices
  • comfort preferences
📞

Emergency Contacts

  • who to call first
  • who can make decisions
  • who should be kept informed
  • backup contacts
🏥

Care Environment

  • home care preferences
  • hospital preferences
  • aged-care wishes
  • palliative preferences
🧭

Daily Routine & Support

  • mobility & equipment
  • daily assistance needs
  • communication preferences
  • regular support workers
Free forever planNo credit cardSetup in minutes
COORDINATE WITHOUT LOSING CONTROL

Invite trusted people into the right space — not your whole life.

Care is shared, but privacy still matters. Use Rooms, trusted contacts and requests to involve family, carers, guardians or advisers while keeping access specific and permission-based.

Invite trusted circle. Bring in the people who need to understand your wishes or help organise records.

Send requests. Ask a loved one to provide missing medical, contact or care information.

Share selected content. Make the right content visible today, later, or when emergency access is needed.

Evaheld dashboard showing Add Room, Add Contact and Send Request actions for trusted people

Actual dashboard: Rooms with add room, add contact and send request actions.

Free forever planNo credit cardSetup in minutes
ACTION-READY DASHBOARD

Keep Your Care Plan Current as Health Needs Change

Health planning fails when people have to interpret a blank folder. Evaheld's quick actions route you toward the specific thing to do next: set up emergency access, invite trusted people, add contacts or start the right checklist.

Evaheld dashboard quick actions including Set Up Emergency Access

Actual dashboard: quick actions including Set Up Emergency Access.

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★ 5/5 Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner University of Sydney Genesis Startup Competition 2022 Recognised for innovation in legacy preservation and advance care planning.
Winner Evaheld wins APAC Insider Business Awards 2024 Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision Evaheld wins Australian Enterprise Awards 2025 Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner Evaheld wins APAC Insider Business Awards 2025 Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist Telstra Best of Business Awards 2025 Recognised for innovation in healthcare technology and legacy preservation.
A GIFT THAT TELLS THEIR STORY

A whole life.
One story at a time.

Give someone you love a beautiful way to preserve their stories, voice, photos and memories. No memoir to write. Just a meaningful gift they can enjoy at their own pace.

EVERY STORY STARTS SOMEWHERE

“What’s one childhood memory you’d love our family to keep?”

A GIFT THAT KEEPS ON GIVING
THEIR VOICE

The voice you know by heart.

Give them a way to preserve their familiar voice, favourite stories and little pieces of wisdom for those they love.

01 What is an advance care directive and why do i need one? An · Advance · Care +
An Advance Care Directive (ACD) is a legal document that records your future healthcare preferences in case you can't communicate. It guides your family and doctors, ensuring your voice is heard and preventing stressful guesswork during a medical crisis.
Read full answer: what is an advance care directive and why do i need one?
02 Is the advance care directive created with Evaheld legally valid in australia? Advance · Care · Directive +
Yes, when properly completed and witnessed according to your state or territory's laws, the Advance Care Directive you create with Evaheld is legally valid across Australia. We provide state-specific guidance and templates to ensure compliance.
Read full answer: is the advance care directive created with Evaheld legally valid in australia?
03 How does the emergency QR access card work and is my information safe? Emergency · Qr · Access +
Evaheld’s QR Emergency Card is designed to give access to selected urgent information, such as allergies, medications, key conditions and emergency contacts, without opening the entire Health & Care Vault. The owner controls what belongs in the emergency view and should keep it current.
Read full answer: how does the emergency QR access card work and is my information safe?
04 How do i create a comprehensive care plan for progressive illness? Do · Create · A +
Comprehensive care planning involves documenting current and projected care needs across disease stages, researching and selecting appropriate care providers, planning home modifications for accessibility, coordinating medical specialist team, establishing family caregiving roles and schedules, researching facility options for potential future placement, arranging respite care preventing caregiver burnout, integrating palliative care early focusing on quality of life, planning communication methods as speech ability changes, and regularly reviewing and updating plan as disease progresses—creating proactive roadmap rather than crisis-driven reactive responses.
Read full answer: how do i create a comprehensive care plan for progressive illness?
05 How do i document my wishes about medical care and end-of-life decisions? Do · Document · Wishes +
Document medical wishes through advance healthcare directive specifying life support preferences, designating healthcare proxy for medical decisions, expressing values about quality versus quantity of life, addressing specific medical scenarios, communicating organ donation preferences, explaining spiritual or religious considerations, discussing with healthcare providers and proxy, and reviewing regularly as perspectives evolve—ensuring medical care aligns with your values when you cannot communicate directly.
Read full answer: how do i document my wishes about medical care and end-of-life decisions?
06 What legal documents are essential for someone with dementia? Specific · Legal · Documents +
The essential documents are: 1) Durable Financial Power of Attorney (POA), 2) Durable Healthcare Power of Attorney (HCPA) & Advance Directive (Living Will), 3) HIPAA Authorization, and 4) an updated Will. These must be "durable" to remain valid after incapacity. If capacity is in question, a capacity assessment by a doctor concurrent with signing may be necessary.
Read full answer: what legal documents are essential for someone with dementia?
07 New serious illness. how can Evaheld help? Ve · Just · Been +
Evaheld's AI guide, Charli, adapts to your situation with empathy. She will prioritise helping you document immediate care preferences, treatment choices, and appoint a decision-maker, guiding you step-by-step without overwhelm during a difficult time.
Read full answer: new serious illness. how can Evaheld help?
08 How do i appoint and prepare my enduring guardian (substitute decision-maker)? Do · Appoint · Prepare +
In your Health & Care vault, you can formally name and document your Enduring Guardian (called Medical Treatment Decision Maker in Victoria, or Substitute Decision-Maker in aged care contexts). Evaheld guides you through choosing the right person, discussing your wishes with them, and documenting their legal authority and contact details.
Read full answer: how do i appoint and prepare my enduring guardian (substitute decision-maker)?
09 Can i use Evaheld to manage ageing parent dementia care? Use · Evaheld · To +
Absolutely. Evaheld is a powerful tool for carers. You can create a vault for your loved one (with their permission/help) to centrally store their medical history, care preferences, advance directives, and personal identity stories, keeping all critical information organised and shareable with family or care teams.
Read full answer: can i use Evaheld to manage ageing parent dementia care?
10 What's difference between free and paid plans? S · Difference · Between +
Both plans include core advance care planning. The paid plan adds the vital Emergency QR Access Card for instant first-responder access, along with more storage and advanced sharing features for your complete medical profile.
Read full answer: what's difference between free and paid plans?
11 How do i share health wishes without awkwardness? Do · Share · Health +
Use Evaheld's structured conversation guides and the ability to share specific documents directly from your vault. You can start by sharing just your "Values & Beliefs" section to open the conversation, then grant your doctor view-only access to your full medical summary.
Read full answer: how do i share health wishes without awkwardness?
12 How do i keep my advance care directive updated? Treatment · Preferences · Might +
You can update your Evaheld vault anytime. Simply edit your preferences, and the system will guide you to re-sign and re-witness the legal document. Your Emergency QR code (if paid) will automatically link to the latest version, and you can notify your Enduring Guardian and family of the update.
Read full answer: how do i keep my advance care directive updated?

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