What is an Advance Care Directive and why do I need one?

An Advance Care Directive (ACD) is a legal document that records your future healthcare preferences in case you can't communicate. It guides your family and doctors, ensuring your voice is heard and preventing stressful guesswork during a medical crisis.

Is the Advance Care Directive created with Evaheld legally valid in Australia?

Yes, when properly completed and witnessed according to your state or territory's laws, the Advance Care Directive you create with Evaheld is legally valid across Australia. We provide state-specific guidance and templates to ensure compliance.

How does the Emergency QR Access Card work and is my information safe?

Evaheld’s QR Emergency Card is designed to give access to selected urgent information, such as allergies, medications, key conditions and emergency contacts, without opening the entire Health & Care Vault. The owner controls what belongs in the emergency view and should keep it current.

How do I create a comprehensive care plan for progressive illness?

Comprehensive care planning involves documenting current and projected care needs across disease stages, researching and selecting appropriate care providers, planning home modifications for accessibility, coordinating medical specialist team, establishing family caregiving roles and schedules, researching facility options for potential future placement, arranging respite care preventing caregiver burnout, integrating palliative care early focusing on quality of life, planning communication methods as speech ability changes, and regularly reviewing and updating plan as disease progresses—creating proactive roadmap rather than crisis-driven reactive responses.

How do I document my wishes about medical care and end-of-life decisions?

Document medical wishes through advance healthcare directive specifying life support preferences, designating healthcare proxy for medical decisions, expressing values about quality versus quantity of life, addressing specific medical scenarios, communicating organ donation preferences, explaining spiritual or religious considerations, discussing with healthcare providers and proxy, and reviewing regularly as perspectives evolve—ensuring medical care aligns with your values when you cannot communicate directly.

What legal documents are essential for someone with dementia?

The essential documents are: 1) Durable Financial Power of Attorney (POA), 2) Durable Healthcare Power of Attorney (HCPA) & Advance Directive (Living Will), 3) HIPAA Authorization, and 4) an updated Will. These must be "durable" to remain valid after incapacity. If capacity is in question, a capacity assessment by a doctor concurrent with signing may be necessary.

New serious illness. How can Evaheld help?

Evaheld's AI guide, Charli, adapts to your situation with empathy. She will prioritise helping you document immediate care preferences, treatment choices, and appoint a decision-maker, guiding you step-by-step without overwhelm during a difficult time.

How do I appoint and prepare my Enduring Guardian (substitute decision-maker)?

In your Health & Care vault, you can formally name and document your Enduring Guardian (called Medical Treatment Decision Maker in Victoria, or Substitute Decision-Maker in aged care contexts). Evaheld guides you through choosing the right person, discussing your wishes with them, and documenting their legal authority and contact details.

Can I use Evaheld to manage ageing parent dementia care?

Absolutely. Evaheld is a powerful tool for carers. You can create a vault for your loved one (with their permission/help) to centrally store their medical history, care preferences, advance directives, and personal identity stories, keeping all critical information organised and shareable with family or care teams.

What's difference between free and paid plans?

Both plans include core advance care planning. The paid plan adds the vital Emergency QR Access Card for instant first-responder access, along with more storage and advanced sharing features for your complete medical profile.

How do I share health wishes without awkwardness?

Use Evaheld's structured conversation guides and the ability to share specific documents directly from your vault. You can start by sharing just your "Values & Beliefs" section to open the conversation, then grant your doctor view-only access to your full medical summary.

How do I keep my Advance Care Directive updated?

You can update your Evaheld vault anytime. Simply edit your preferences, and the system will guide you to re-sign and re-witness the legal document. Your Emergency QR code (if paid) will automatically link to the latest version, and you can notify your Enduring Guardian and family of the update.

Championing Health - Telstra Best of Business Awards

Your Care. Your Wishes.
Ready When It Matters.

Keep medical information, advance care directives, treatment preferences and trusted contacts together. Record your wishes and use your Emergency QR Card to make selected critical information accessible when you cannot easily explain it yourself.

Start Your Free Health & Care Vault

Advance Care Planning

Emergency QR Card

Share With Trusted People

YOUR HEALTH & CARE VAULT

Digital Advance Care Planning. Emergency QR Access.

Evaheld Evaheld QR Emergency Access Card for digital legacy vault health and care

Everything You Need.Accessible to the People You Trust.

EMERGENCY READINESS & ACCESS

Critical information. Ready when it matters most.

Give family, carers and first responders quick access to allergies, medications, emergency contacts and care wishes — without exposing your private Vault.

Ready in an emergencyDownload your QR Emergency Card to carry or display. It can be scanned anytime, even if you can't speak for yourself.

Share it your waySend by email, text or link, or add to a Room so the right people can find what they need.

Private by designChoose exactly what to share and update it anytime. Only selected information is accessible — never your entire Vault.

Evaheld QR Emergency Access Card desktop share screen with email, copy link, share now and add to room actions — Actual Evaheld dashboardActual dashboard view

Actual Evaheld dashboardActual dashboard view

Ready in an emergencyDownload your QR Emergency Card to carry or display. It can be scanned anytime, even if you can't speak for yourself.

Share it your waySend by email, text or link, or add to a Room so the right people can find what they need.

Private by designChoose exactly what to share and update it anytime. Only selected information is accessible — never your entire Vault.

ADVANCE CARE PLANNING, MADE SIMPLE

Your Healthcare Wishes. Three Simple Ways to Get Started.

Whether you're planning for yourself, helping someone you care for or already have a medical directive, Evaheld helps you get started with confidence. Create, complete or upload your healthcare wishes, keep them current and share them with the right people.

Create an Evaheld
Advance Care Directive

Make your wishes clear with guided steps covering CPR, life support, medical treatments, comfort preferences, personal values and who should make decisions for you if you can't.

Complete Your Local Advance Directive

Prefer your country's healthcare directive or living will? Follow the local requirements, involve the people you trust and keep your completed directive securely stored and ready to share.

Already Have a Medical Directive? Upload It.

Bring your existing advance directive, living will or healthcare proxy records into Evaheld. Keep them current, share with your care team and make authorised information accessible through your Emergency QR Card.

Create an Evaheld Advance Care DirectiveMake your wishes clear with guided steps covering CPR, life support, medical treatments, comfort preferences, personal values and who should make decisions for you if you can't.

Complete Your Local Advance DirectivePrefer your country's healthcare directive or living will? Follow the local requirements, involve the people you trust and keep your completed directive securely stored and ready to share.

Already Have a Medical Directive? Upload It.Bring your existing advance directive, living will or healthcare proxy records into Evaheld. Keep them current, share with your care team and make authorised information accessible through your Emergency QR Card.

Evaheld Health and Care iPad dashboard — Actual Evaheld dashboardActual dashboard view

Evaheld Advance Care Directive start options showing create in Evaheld, complete jurisdictional directive or upload existing — Actual Evaheld dashboardActual dashboard view

YOUR GUIDED HEALTH & CARE CHECKLIST

Know what needs doing. Get it done. Be ready when it matters.

Take the guesswork out of health and care planning. Our guided checklist helps you prepare your advance care directive, record your care preferences and organise essential information. Follow clear steps, track your progress and turn important tasks into completed, accessible records.

Know you've covered what matters

Discover what needs preparing, why it's important and what you might otherwise overlook, so you can plan with confidence.

Make progress, one step at a time

Turn overwhelming decisions into manageable actions, with practical guidance, clear next steps and visible progress as you go.

Give loved ones clarity, not guesswork

Make your wishes, care preferences and essential information easier to find and understand, so family and carers feel prepared when it matters most.

Know you've covered what mattersDiscover what needs preparing, why it's important and what you might otherwise overlook, so you can plan with confidence.

Make progress, one step at a timeTurn overwhelming decisions into manageable actions, with practical guidance, clear next steps and visible progress as you go.

Give loved ones clarity, not guessworkMake your wishes, care preferences and essential information easier to find and understand, so family and carers feel prepared when it matters most.

Evaheld Health and Care Checklist within the Evaheld iPad dashboard — Actual Evaheld dashboardActual dashboard view

Know you've covered what mattersDiscover what needs preparing, why it's important and what you might otherwise overlook, so you can plan with confidence.

Make progress, one step at a timeTurn overwhelming decisions into manageable actions, with practical guidance, clear next steps and visible progress as you go.

Give loved ones clarity, not guessworkMake your wishes, care preferences and essential information easier to find and understand, so family and carers feel prepared when it matters most.

YOUR HEALTH. YOUR WISHES. YOUR WHOLE STORY.

Everything That Matters in Your Advance Care Plan

Your medical directive is only part of the picture. Keep your health information, treatment wishes, trusted people and care preferences together — so family, carers and healthcare professionals understand what matters to you and how best to care for you.

Medical History

Medical conditions, diagnoses, surgeries, hospitalisations, chronic illnesses, disabilities and relevant health history.

Medications & Allergies

Current medications, dosages, schedules, allergies, adverse reactions, supplements and critical medical alerts.

Advance Care Directive

Treatment preferences, CPR and life support wishes, medical interventions, quality-of-life priorities and comfort care.

Healthcare Team

GPs, specialists, pharmacies, preferred hospitals, allied health professionals and regular care providers.

Healthcare Decision-Makers

Medical proxies, substitute decision-makers, appointed guardians, primary and backup representatives, and their authority.

Values & Beliefs

Cultural, religious and spiritual wishes, personal values, lifestyle preferences and what brings you comfort.

Emergency Contacts

Who to call first, who should be informed, important contact details and trusted backup contacts.

Care Environment

Home, hospital and aged-care preferences, palliative care wishes, preferred surroundings and important comforts.

Daily Routine & Support

Mobility, accessibility, assistive equipment, communication needs, daily assistance, routines and support workers.

End-of-Life Care Wishes

Pain relief, dignity, meaningful relationships, preferred surroundings and the people and comforts you want close.

Medical HistoryMedical conditions, diagnoses, surgeries, hospitalisations, chronic illnesses, disabilities and relevant health history.

Medications & AllergiesCurrent medications, dosages, schedules, allergies, adverse reactions, supplements and critical medical alerts.

Advance Care DirectiveTreatment preferences, CPR and life support wishes, medical interventions, quality-of-life priorities and comfort care.

Healthcare TeamGPs, specialists, pharmacies, preferred hospitals, allied health professionals and regular care providers.

Healthcare Decision-MakersMedical proxies, substitute decision-makers, appointed guardians, primary and backup representatives, and their authority.

Values & BeliefsCultural, religious and spiritual wishes, personal values, lifestyle preferences and what brings you comfort.

Emergency ContactsWho to call first, who should be informed, important contact details and trusted backup contacts.

Care EnvironmentHome, hospital and aged-care preferences, palliative care wishes, preferred surroundings and important comforts.

Daily Routine & SupportMobility, accessibility, assistive equipment, communication needs, daily assistance, routines and support workers.

End-of-Life Care WishesPain relief, dignity, meaningful relationships, preferred surroundings and the people and comforts you want close.