Telstra

Championing Health - Telstra Best of Business Awards

End-of-Life Planning Tools for Social Workers.

Help clients and families navigate advance care directives, decision-makers, care wishes, essential documents and practical arrangements. Use guided checklists and controlled sharing to support sensitive conversations, reduce confusion and make the next steps clearer.

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Evaheld Guided Family Checklists trust badge for partners end of life care social workersGuided Family ChecklistsEvaheld Client-Controlled Sharing trust badge for partners end of life care social workersClient-Controlled SharingEvaheld Care Directives & Documents trust badge for partners end of life care social workersCare Directives & Documents
YOUR SOCIAL WORK SUPPORT PLATFORM

Difficult Conversations. Clearer Next Steps.

Evaheld Evaheld QR Emergency Access Card for partners end of life care social workers
Help families understand what comes next.

End of Life Care

End-of-Life Social Work Tools for Client Wishes, Transition Care and Family Support

For social workers searching for transition care tools, family support resources or end-of-life planning support, Evaheld helps clients organise emotional and practical decisions.

End of Life Care

Give Clients Structure Without Taking Away Their Voice

Clients can document care wishes, family messages, practical information and selected sharing preferences, reducing repeated conversations while keeping control with the person.

  • Structure Emotional and Practical Decisions
  • Keep the Client’s Voice Central
  • Reduce Repeated Conversations

PSYCHOSOCIAL CLARITY AT THE END OF LIFE

Help Social Workers Organise End-of-Life Planning & Family Contacts

Your storyYour wishesYour essentials

Personal voice. Family understanding. Practical advocacy.

End-of-life social workers often support people facing difficult family dynamics, administrative strain and contested assumptions. Evaheld lets clients record their own values, decision-making contacts and practical information with precise sharing choices—without confusing a trusted contact with legal authority.

01

Narratives worth hearing

Story & Legacy

Give each client space for identity beyond the case notes.

Life stories, family photographs and personal messages can hold identity and connection during transitions. Clients choose whether their reflections remain private or are shared with loved ones.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Capture relationships shaping the client's life · Describe unresolved family dynamics in their own words · Record sources of strength and resilience

  • Capture relationships shaping the client's life
  • Describe unresolved family dynamics in their own words
  • Record sources of strength and resilience

Videos, voice, photos & memories

Preserve voice messages for chosen loved ones · Annotate meaningful photos or keepsakes · Document moments clients want remembered

  • Preserve voice messages for chosen loved ones
  • Annotate meaningful photos or keepsakes
  • Document moments clients want remembered

Legacy letters & future messages

Write letters to individual family members · Plan messages for significant anniversaries · Express gratitude or wishes for reconciliation

  • Write letters to individual family members
  • Plan messages for significant anniversaries
  • Express gratitude or wishes for reconciliation

Values, traditions & remembrance

Record values and deeply held beliefs · Note community identity and spiritual supports · Preserve culturally relevant remembrance preferences

  • Record values and deeply held beliefs
  • Note community identity and spiritual supports
  • Preserve culturally relevant remembrance preferences
02

Autonomy in complex family systems

Advance Care Planning & QR Emergency Card

Protect the person's preferences during complex conversations.

Clients can note their care priorities, completed directives and decision-making contacts while keeping a clear separation between informal support roles and formal legal authority.

14 ways to clarify care wishes

Advance care planning & directives

Capture preferences before a family meeting · Keep directive documents ready for professional review · Record consent and treatment discussion priorities

  • Capture preferences before a family meeting
  • Keep directive documents ready for professional review
  • Record consent and treatment discussion priorities

QR Emergency Access

List medical information appropriate for QR access · Organise a current allergy and medicine reference · Choose the contact order for urgent situations

  • List medical information appropriate for QR access
  • Organise a current allergy and medicine reference
  • Choose the contact order for urgent situations

Decision-makers & care team

Identify appointed representatives by role · List clinical and psychosocial support contacts · Share only permitted records with participants

  • Identify appointed representatives by role
  • List clinical and psychosocial support contacts
  • Share only permitted records with participants

End-of-life, care & personal wishes

Document living arrangement preferences · Record communication and cultural accommodation needs · Revisit priorities during changing circumstances

  • Document living arrangement preferences
  • Record communication and cultural accommodation needs
  • Revisit priorities during changing circumstances
03

Practical matters behind distress

Estate Planning

Make administrative tasks less overwhelming and more defined.

Private document locations, professional contacts, financial information and household instructions can be organised without asking the social worker to take custody of sensitive family assets.

23 ways to organise essential information

Wills, powers & legal documents

Locate guardianship and testamentary paperwork · Identify solicitors and advocacy services · Store relevant appointment documents

  • Locate guardianship and testamentary paperwork
  • Identify solicitors and advocacy services
  • Store relevant appointment documents

Money, property, super & insurance

Record benefits and insurance contacts · Locate pension or income documents · Identify advisers involved in practical planning

  • Record benefits and insurance contacts
  • Locate pension or income documents
  • Identify advisers involved in practical planning

Important documents & everyday life

Collect identity and entitlement records · Make household transitions easier to explain · List important services and unpaid obligations

  • Collect identity and entitlement records
  • Make household transitions easier to explain
  • List important services and unpaid obligations

Digital legacy, Password Manager & final wishes

Keep digital access credentials protected · Record permissions for practical helpers · Note funeral and personal final wishes

  • Keep digital access credentials protected
  • Record permissions for practical helpers
  • Note funeral and personal final wishes

Bring a client-led reference into psychosocial support.

Explore an optional tool for advocacy, family coordination and confidential personal planning.

Discuss a Social Work Partnership
Consent-led participationClearly defined rolesPrivate records stay private

HOW CLIENTS KEEP THEIR OWN VOICE

A personal wish can stay clear even when family conversations are hard.

Complex family circumstances can make it difficult for someone to express their own priorities. Evaheld helps clients put wishes into their words, organise relevant supporters and control which parts of their story or practical records other people see.

01

Charli gives the client a place to speak first

A client can answer “What do you most want understood?” or identify someone they trust. The first record reflects their perspective rather than a relative's account of the situation.

02

They capture wishes without managing everything at once

Clients may document a comfort preference, note their directive's location, save an important contact or write a personal message. Prompts help break an overwhelming set of tasks into smaller actions.

03

Their own voice guides difficult conversations

A client may share their own statement with a trusted supporter, invite a relative to provide information or keep a sensitive reflection private. Their recorded priorities can help reduce misunderstandings without treating a family invitation as legal consent or decision-making authority.

Try Evaheld Free
Own words firstGentle practical stepsNo automatic authority

HOW IT WORKS

Two Powerful Platforms,
One Seamless Ecosystem

Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard

The Evaheld Consumer Experience

A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.

💬

Conversational Interface

Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.

🗂️

All-in-one Vault

My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.

🔐

Bank-Level Security

End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.

👨‍👩‍👧‍👦

Controlled Sharing

Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.

📱

Cross-Platform Access

Seamless experience across all devices with automatic sync and offline access capabilities.

🎯

Guided Journeys

Personalised prompts and templates help users capture what matters most without feeling overwhelmed.

🌐

Multi-Language Support

Available in multiple languages to serve diverse families and communities worldwide.

♿

Accessibility First

Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.

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Charli

Online

AI Assistant
Charli favicon

Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.

I want to record my childhood memories

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What a beautiful gift! Let's start with where you grew up.

Trusted by 50+ Partner Organisations

Transform How Your Clients Preserve Their Legacy

Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.

Schedule Your Demo
No setup fees24-hour response timePartnership benefits included
Limited partnership spots available for 2026

⏰ THE TIME IS NOW

Why partner with Evaheld today?

End-of-life is one of many life transitions — but it carries profound emotional, relational and practical weight. Families now expect support that protects truth, autonomy, dignity and connection, without being directed or overwhelmed.

📈

Support families through a critical life transition

Provide structure that helps people express wishes, values and meaning — without taking control of decisions.

👥

Reduce overwhelm without directing outcomes

Give families a clear, shared place for story, wishes and practical information, easing emotional strain during an intense period.

🏆

Preserve dignity, truth and personal voice

Ensure individuals are known and remembered for who they are — not reduced to processes or paperwork.

💡

Demonstrate ethical, non-extractive care

Support families in ways that respect autonomy, consent and boundaries, strengthening trust at a vulnerable time.

FREE RESOURCE

Holding Meaning & Choice at Life's Final Transition

How to support families with clarity, dignity, human connection and autonomy — without taking control

A gentle, values-led guide for professionals supporting people and families during end-of-life — focused on structure, consent and continuity rather than direction.

Inside the guide:

A family clarity and preparedness checklist
Guidance on supporting truth, voice and meaning
A permission-based sharing framework
Designed for end-of-life and palliative care professionals

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Instant PDF download • No spam, ever

By downloading, you agree to receive occasional updates from Evaheld. Unsubscribe anytime.

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★5/5Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner

University of Sydney Genesis Startup Competition 2022

Recognised for innovation in legacy preservation and advance care planning.
Winner

Evaheld wins APAC Insider Business Awards 2024

Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision

Evaheld wins Australian Enterprise Awards 2025

Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner

Evaheld wins APAC Insider Business Awards 2025

Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist

Telstra Best of Business Awards 2025

Recognised for innovation in healthcare technology and legacy preservation.
01

How quickly can partners get started with Evaheld?

Partner Onboarding · Implementation Timeline · Training
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Most partners can be onboarded and ready to launch within 2 to 4 weeks.
Read full answer: how quickly can partners get started with Evaheld?
02

How secure is client and organisation data on Evaheld?

Data Security · Privacy · Access Control
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Evaheld is built to protect sensitive personal, care, and legacy information with strong security and controlled access.
Read full answer: how secure is client and organisation data on Evaheld?
03

Can partners white-label or co-brand Evaheld?

White Label · Co-Branding · Partner Experience
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Yes. Evaheld supports co-branding and selected white-label experiences for partners that want a more aligned client journey.
Read full answer: can partners white-label or co-brand Evaheld?
04

What support do partners receive from Evaheld?

Partner Support · Training · Customer Success
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Partners receive onboarding guidance, team training, rollout support, and ongoing help as the partnership grows.
Read full answer: what support do partners receive from Evaheld?
05

Do you offer discounts for families or groups?

Family Plans · Group Discounts · Multi-User Pricing
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Yes. The Founding Family Pair is A$197 one-off for two separate Premium Lifetime Vaults for any two family members, an effective A$98.50 per Vault. Each Vault remains separately owned and controlled, with permission-based sharing available. The normal future Pair price is A$599. Organisations can contact Evaheld for group or partner pricing.
Read full answer: do you offer discounts for families or groups?
06

How does Evaheld support comprehensive planning ahead?

Evaheld platform · Planning tools · Organisation systems
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Evaheld provides structured guidance through comprehensive planning including legal document tracking, financial information organisation, healthcare wish documentation, practical information consolidation, family contact management, digital asset inventory, regular update reminders, secure encrypted storage, selective sharing controls, and AI-assisted prompts ensuring nothing important is forgotten—transforming overwhelming planning complexity into manageable guided process with everything organised in one secure accessible location.
Read full answer: how does Evaheld support comprehensive planning ahead?
07

How does Evaheld keep my data secure?

Data Security · Encryption · Privacy Protection
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Evaheld is private by default and uses encrypted connections, access controls and permission-based sharing so sensitive family, health and estate information is only shared with the people the owner chooses. Security should be read together with the Privacy Policy, Terms and the live security information published by Evaheld.
Read full answer: how does Evaheld keep my data secure?
08

Can i share my vault with family members while i am still alive?

share legacy while alive · family vault sharing · living legacy planning
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Yes. Evaheld is private by default, and you can share selected Rooms, records, requests or content with specific family members, carers, executors or advisers while keeping the rest of your Vault private. Sharing is controlled by the Vault owner and can be tailored to the person and purpose.
Read full answer: can i share my vault with family members while i am still alive?
09

What is Evaheld, and how does it help me preserve my legacy?

Digital Legacy Vault · Legacy Planning · Estate Documents
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Evaheld is an online legacy vault that unifies your life stories, advance care wishes and essential documents in one secure place. It centralises sentimental and practical content, guides you with an AI companion, and lets you share the right items with the right people at the right moment.
Read full answer: what is Evaheld, and how does it help me preserve my legacy?
10

Can i purchase an Evaheld vault as a gift?

Gift Subscriptions · Family Gifts · Gift Certificates
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Yes. You can purchase an Evaheld Vault as a gift for a parent, grandparent or someone you care about. The recipient keeps control of their own private Vault, and the gift can help them begin stories, care planning or practical estate organisation without taking ownership away from them.
Read full answer: can i purchase an Evaheld vault as a gift?
11

Are there any additional fees or hidden costs?

Pricing Transparency · Hidden Fees · Subscription Costs
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Evaheld shows current plan pricing before purchase. The Free Vault is A$0 forever, and paid plan inclusions are shown on the Plans page. Any current Lifetime or Family offer should be read with the published plan terms, inclusions and refund policy before checkout.
Read full answer: are there any additional fees or hidden costs?
12

Who is Evaheld actually for?

Legacy Planning · Family Vault · Memory Preservation
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Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?