Telstra

Championing Health - Telstra Best of Business Awards

Your identity, your care — together.
Life Story, Care Wishes and Lasting Legacy — One Digital Vault

Preserve who you are, document your care wishes, and keep your legacy together for those who will care for you — guided by Charli, your AI Legacy Companion.

Protect identity and preferences Trusted carer access Start free — no credit card
Charli, Evaheld AI guide

Charli

Your legacy guide · Online

AI Assistant
Charli, Evaheld AI guide

Let's capture one now — a favourite moment, a routine or something meaningful you want preserved.

I want my family to understand what I need emotionally.Will they be able to find everything easily?

I'm scared important memories will slip away.

Charli, Evaheld AI guide

Tell me one comfort, trigger or preference. I'll store it clearly for the people supporting you.

Smiling family using Evaheld
Loved by 10,000+ families
60 Day Guarantee Most families lose the stories and wishes that matter most.

“Recording Mum’s history and preferences while she could guide us has protected her identity and strengthened everyone involved in her care.”

Thalia, Daughter

Planning Ahead

Dementia Planning Checklist for Care Wishes, Identity and Family Decisions

For people searching for dementia planning, advance care planning for dementia or what to organise after a dementia diagnosis, this pathway records care preferences, decision-makers, routines, life story, estate documents and the details that keep identity visible.

Planning Ahead

Plan Early for Dementia

Dementia

Dementia planning is strongest while you can still shape it yourself. Record values, care wishes, decision-makers, documents and the life story that keeps identity visible.

  • Record Wishes While Voice Is Clear

  • Preserve Routines and Identity

  • Guide Future Family Decisions

Founding Family Offer

Two lifetime vaults.
One lasting family legacy.

Two private Premium Lifetime Vaults for any two family members—independently owned and controlled, with shared Rooms for the stories, memories and important information that belong together as a lasting family legacy.

$197One-Off · No Recurring Subscription
$98.50 per parent during the founding offerFuture Pair Price $599
Story & LegacyStories, voice, video, letters and future messages
Health & CareCare wishes, emergency context and decision-makers
Estate PlanningWills, assets, digital legacy and executor guidance
Unlimited private and shared roomsUnlimited content and requestsFree Vaults for loved onesEstate Planning ChecklistAdvance Care PlanningWrite a Life Story BookVoice, video and uploadsFuture Milestone Scheduling
Secure your family legacy for $197

One-off payment. No recurring subscription.

Buying as a gift? Send it today or deliver it on a milestone
5/5 Trusted & Secure
One-off payment No Recurring Subscription
10,000+ families Secure their legacy with Evaheld
60-day money-back guarantee No questions asked

The complete Evaheld Vault

My Dementia Plan That Protects Who I Am

Your story your wishes your essentials Finally connected

Everything my family and care team needs to support me with dignity and continuity.

01

Your story

Story & Legacy

Turn a lifetime of stories into something your family can keep.

Record Mum or Dad’s life story, preserve family history, capture their voice, write legacy and goodbye letters, and create messages for birthdays, weddings and milestones they can still be part of.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Record Mum or Dad’s life story · Create a guided memoir or family history · Preserve childhood memories and the stories behind treasured photos

  • Record Mum or Dad’s life story
  • Create a guided memoir or family history
  • Preserve childhood memories and the stories behind treasured photos

Videos, voice, photos & memories

Record their voice and favourite stories · Create a family history podcast · Preserve meaningful photos and videos with the memories behind them

  • Record their voice and favourite stories
  • Create a family history podcast
  • Preserve meaningful photos and videos with the memories behind them

Legacy letters & future messages

Write goodbye letters, legacy letters and legacy statements · Leave letters for children and grandchildren · Schedule birthday, wedding and milestone messages for the future

  • Write goodbye letters, legacy letters and legacy statements
  • Leave letters for children and grandchildren
  • Schedule birthday, wedding and milestone messages for the future

Values, traditions & remembrance

Pass on values and life lessons · Preserve family recipes and traditions · Record personal funeral, memorial and remembrance wishes

  • Pass on values and life lessons
  • Preserve family recipes and traditions
  • Record personal funeral, memorial and remembrance wishes
02

Your care wishes

Advance Care Planning & QR Emergency Card

Make your care wishes clear while the conversation is yours to have.

Record future healthcare wishes, Advance Care Directives, substitute decision-makers, emergency health information and personal care preferences — and share the context behind those choices with the people who matter.

14 ways to make your care wishes easier to understand and act on

Advance care planning & directives

Record future healthcare wishes and what matters most · Store or complete advance care directives where available · Record treatments or outcomes they would want or refuse

  • Record future healthcare wishes and what matters most
  • Store or complete advance care directives where available
  • Record treatments or outcomes they would want or refuse

QR Emergency Access

Share critical information through a QR Emergency Access Card · Keep medications, allergies and important medical information together · Make emergency contacts easy to find

  • Share critical information through a QR Emergency Access Card
  • Keep medications, allergies and important medical information together
  • Make emergency contacts easy to find

Decision-makers & care team

Record who should speak for them if they cannot · Identify substitute decision-makers · Keep GP, specialist and healthcare contacts together

  • Record who should speak for them if they cannot
  • Identify substitute decision-makers
  • Keep GP, specialist and healthcare contacts together

End-of-life, care & personal wishes

Record where and how they would prefer to be cared for · Capture hospital, home-care and aged-care preferences · Preserve cultural, spiritual and end-of-life wishes

  • Record where and how they would prefer to be cared for
  • Capture hospital, home-care and aged-care preferences
  • Preserve cultural, spiritual and end-of-life wishes
03

Your essentials

Estate Planning

Bring the practical side of life into one clear picture.

Bring together your will, powers of attorney, Password Manager, important documents, property, superannuation, insurance, digital accounts and final wishes — so the right people can find what they need without piecing it together.

23 ways to organise the information your family may one day need

Wills, powers & legal documents

Create or securely store a will · Keep powers of attorney and guardianship documents together · Record executors, lawyers and other key contacts

  • Create or securely store a will
  • Keep powers of attorney and guardianship documents together
  • Record executors, lawyers and other key contacts

Money, property, super & insurance

List bank accounts, investments and property · Record superannuation and insurance details · Keep accountant, adviser and financial contacts easy to find

  • List bank accounts, investments and property
  • Record superannuation and insurance details
  • Keep accountant, adviser and financial contacts easy to find

Important documents & everyday life

Organise important documents and IDs · Record utilities, subscriptions and recurring bills · Leave the household instructions only you currently know

  • Organise important documents and IDs
  • Record utilities, subscriptions and recurring bills
  • Leave the household instructions only you currently know

Digital legacy, Password Manager & final wishes

Securely store passwords, online accounts, digital assets and access instructions · Decide what should happen to social media, digital files and online accounts · Leave funeral, memorial and final wishes

  • Securely store passwords, online accounts, digital assets and access instructions
  • Decide what should happen to social media, digital files and online accounts
  • Leave funeral, memorial and final wishes

Your Vault does not need to be finished. It just needs to begin.

Capture a story. Record a wish. Add one important detail. Invite someone you love. Build something your family can keep growing with you.

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Private & secure Permission-based sharing Begin with one prompt

How It Works

Simple Steps to Plan for Dementia With Dignity

Create clarity and continuity for the road ahead.

Preserve Your Story

Capture memories, history, and what matters most to you while they're clear. Charli helps you remember.

MemoriesComfort routinesPersonal details

Document Your Preferences

Record your care wishes, your comforts, and who you want making decisions for you.

Share With Those Who Care for You

Give family and your care team the clarity they need to honour your wishes.

Start Your Free Vault
Free forever planNo credit cardFree Vaults for your loved ones

Start Your Dementia Planning Vault Today

Protect your identity and ensure your wishes are honoured.

Free planNo credit card

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★ 5/5 Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner University of Sydney Genesis Startup Competition 2022 Recognised for innovation in legacy preservation and advance care planning.
Winner Evaheld wins APAC Insider Business Awards 2024 Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision Evaheld wins Australian Enterprise Awards 2025 Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner Evaheld wins APAC Insider Business Awards 2025 Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist Telstra Best of Business Awards 2025 Recognised for innovation in healthcare technology and legacy preservation.
01 What is dementia planning, and why should it start immediately after a diagnosis? Dementia · Planning · Why +
Dementia planning is the proactive process of making legal, financial, medical, and care decisions while the person with dementia still has the mental capacity to participate. It must start immediately to protect their autonomy, ensure their wishes are honored, prevent future family conflict, and secure the resources and care structure needed for the progressive challenges ahead.
Read full answer: what is dementia planning, and why should it start immediately after a diagnosis?
02 What legal documents are essential for someone with dementia? Specific · Legal · Documents +
The essential documents are: 1) Durable Financial Power of Attorney (POA), 2) Durable Healthcare Power of Attorney (HCPA) & Advance Directive (Living Will), 3) HIPAA Authorization, and 4) an updated Will. These must be "durable" to remain valid after incapacity. If capacity is in question, a capacity assessment by a doctor concurrent with signing may be necessary.
Read full answer: what legal documents are essential for someone with dementia?
03 How do we assess when a person with dementia can no longer live alone, and what are the care options? Do · We · Assess +
Assess safety by looking for signs like wandering, leaving the stove on, poor hygiene, malnutrition, missed medications, getting lost, or social isolation. A professional geriatric assessment can provide objectivity. Options progress from in-home care (aides, adult day care) to memory care assisted living, and finally to skilled nursing facilities, depending on the stage and behavioral needs.
Read full answer: how do we assess when a person with dementia can no longer live alone, and what are the care options?
04 Dementia carer guide: stages, burnout prevention & support Dementia · Carer · Burnout +
Dementia care consuming you? Master the 3 stages and proven burnout prevention strategies that save your sanity while honouring your loved one fully.
Read full answer: dementia carer guide: stages, burnout prevention & support
05 What should be included in a dementia-specific advance care plan? Should · Be · Included +
A dementia-specific advance care plan must go beyond standard forms to address the unique trajectory of the disease. It should include: 1) A values statement defining "quality of life," 2) Specific preferences for treatments common in late-stage dementia (antibiotics for pneumonia, tube feeding, hospitalization), 3) Preferences for comfort-focused care versus life-prolonging measures, and 4) Guidance on the use of restraints or sedation for behavioral symptoms.
Read full answer: what should be included in a dementia-specific advance care plan?
06 How can Evaheld help families navigating dementia planning and care? Evaheld · Help · Families +
Evaheld provides a secure, centralized platform for dementia-specific planning and family collaboration. It helps document critical legal and care information, store and share important documents, facilitate family communication to reduce conflict, and, most importantly, capture and preserve the life stories, voice, and essence of the person with dementia before memories fade, creating a lasting legacy for the family.
Read full answer: how can Evaheld help families navigating dementia planning and care?
07 Who is Evaheld actually for? Who · Evaheld · Actually +
Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?
08 Who should use a digital legacy vault and when should i start? When · Should · Start +
Everyone should use a Digital Legacy Vault, regardless of age. The best time to start is now.
Read full answer: who should use a digital legacy vault and when should i start?
09 How do i get started and what should i preserve first? Do · Get · Started +
Start with one urgent item — a treasured memory, a health wish, or a key document — and let Charli guide you with small prompts. Evaheld turns the first ten minutes into real progress, then helps you expand gradually into a complete, organised Legacy Vault at your own pace.
Read full answer: how do i get started and what should i preserve first?
10 What do i actually get when i use Evaheld? Do · Actually · Get +
You get a secure digital Legacy Vault with three connected pillars: Story and Legacy for memories, Health and Care for advance directives, and Essentials for wills and records. Charli guides each step, QR emergency access links to your live vault, and private Rooms let you share precise items with specific people.
Read full answer: what do i actually get when i use Evaheld?
11 How can extended family collaborate on family legacy documentation? Extended · Family · Collaborate +
Extended family collaboration involves designating family historians or coordinators, organising family gatherings focused on storytelling, conducting interviews across multiple family branches, creating shared digital archives accessible to all family members, dividing documentation responsibilities by branch or theme, combining multiple perspectives on shared events, resolving disagreements about facts or interpretations respectfully, and recognising that collaborative multi-voice family narrative creates richer legacy than single-author approach.
Read full answer: how can extended family collaborate on family legacy documentation?
12 Can i share my vault with family members while i am still alive? Share · Vault · Family +
Yes. Evaheld is private by default, and you can share selected Rooms, records, requests or content with specific family members, carers, executors or advisers while keeping the rest of your Vault private. Sharing is controlled by the Vault owner and can be tailored to the person and purpose.
Read full answer: can i share my vault with family members while i am still alive?

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