Telstra

Championing Health - Telstra Best of Business Awards

Health Charities. Give Your Community Practical Tools for Life.

Extend your support beyond information and appointments. Help the people you serve organise care wishes, advance directives, essential documents, family contacts and personal stories with guided digital tools they can keep using. Manage engagement through your partner dashboard.

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Free Vaults Available icon Free Vaults Available Guided Planning Tools icon Guided Planning Tools Partner Dashboard icon Partner Dashboard
YOUR HEALTH CHARITY PARTNER PLATFORM

Practical Planning. Ongoing Support.

Evaheld QR Emergency Access Card
Give people tools they can use beyond today.

Health Care

Health Charity Support Tools for Vulnerable People, Preferences and Family Information

For health and care charities searching for secure information tools, community care support or family communication platforms, Evaheld helps people organise essentials with dignity.

Health Care

Make Practical Support Easier Without Taking Control Away

People supported by charities can record preferences, preserve stories, organise documents and choose what to share, making community support simpler and more respectful.

  • Support Vulnerable People With Dignity
  • Keep Essentials Organised
  • Let People Choose What to Share

A PRIVATE BENEFIT FOR HEALTH CHARITY COMMUNITIES

Give the people you support something useful long after a programme ends.

Your story Your wishes Your essentials

Agency for individuals. Connection for families. Respect for privacy.

Members affected by illness, disability and caring responsibilities need help with everyday information and family decisions between charity appointments. Evaheld gives them a guided, private home for support contacts, care wishes and personal stories; your charity can offer the benefit without accessing confidential Vault content.

01

The voice behind a cause

Story & Legacy

Let members be seen beyond a condition or campaign.

People can tell their own stories, preserve loved voices and capture personal meaning without sharing private details publicly or participating in a campaign.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Document the person's identity outside illness · Capture the family context behind their needs · Record hopes and personal turning points

  • Document the person's identity outside illness
  • Capture the family context behind their needs
  • Record hopes and personal turning points
Videos, voice, photos & memories

Save a private audio reflection · Keep significant photographs with context · Preserve memories for close relationships

  • Save a private audio reflection
  • Keep significant photographs with context
  • Preserve memories for close relationships
Legacy letters & future messages

Write supportive letters to family · Save messages for future milestones · Collect personal reflections on resilience

  • Write supportive letters to family
  • Save messages for future milestones
  • Collect personal reflections on resilience
Values, traditions & remembrance

Describe cultural and community connection · Record meaningful family traditions · Capture personal remembrance preferences

  • Describe cultural and community connection
  • Record meaningful family traditions
  • Capture personal remembrance preferences
02

Useful planning between support contacts

Advance Care Planning & QR Emergency Card

Help people take practical planning steps between support sessions.

The Vault supports personal advance care planning, trusted contacts, current medical summaries and selected Emergency QR information, with all sharing decisions remaining with the individual.

14 ways to organise care wishes

Advance care planning & directives

Record care values before a health change · Find the relevant official directive pathway · Capture preferences for clinician discussion

  • Record care values before a health change
  • Find the relevant official directive pathway
  • Capture preferences for clinician discussion
QR Emergency Access

Select medications or allergies for QR access · Keep emergency health details in one reference · Update important contact information

  • Select medications or allergies for QR access
  • Keep emergency health details in one reference
  • Update important contact information
Decision-makers & care team

Identify preferred care decision-making contacts · List relevant clinicians or allied services · Share selected records with trusted family

  • Identify preferred care decision-making contacts
  • List relevant clinicians or allied services
  • Share selected records with trusted family
End-of-life, care & personal wishes

Explain preferred forms of home support · Capture accessibility and language needs · Revisit wishes as life circumstances change

  • Explain preferred forms of home support
  • Capture accessibility and language needs
  • Revisit wishes as life circumstances change
03

Family preparedness outside programmes

Estate Planning

Extend support to family administration at home.

Private records can include legal documents, benefits, financial contacts, identity information and account locations, helping individuals prepare on their own terms.

23 ways to organise practical essentials

Wills, powers & legal documents

Identify existing will and power documents · Keep relevant legal professionals listed · Store personal appointment records privately

  • Identify existing will and power documents
  • Keep relevant legal professionals listed
  • Store personal appointment records privately
Money, property, super & insurance

Note benefit scheme and insurer contacts · List sources of financial support · Keep asset record locations organised

  • Note benefit scheme and insurer contacts
  • List sources of financial support
  • Keep asset record locations organised
Important documents & everyday life

Collect identity and entitlement documents · Record home and caring arrangements · Document important recurring commitments

  • Collect identity and entitlement documents
  • Record home and caring arrangements
  • Document important recurring commitments
Digital legacy, Password Manager & final wishes

Preserve digital access instructions privately · Use protected password storage where eligible · Capture personal end-of-life admin wishes

  • Preserve digital access instructions privately
  • Use protected password storage where eligible
  • Capture personal end-of-life admin wishes

Turn your charity's support into a lasting, useful benefit.

Discuss member engagement, personal preparedness and consent-led distribution without creating an additional clinical service.

Book a Charity Partnership Demo
Private participant Vaults Meaningful engagement benefit Permission-based sharing

THE SUPPORTER EXPERIENCE

A useful starting point between appointments and support sessions.

A person coping with illness, disability or caring responsibilities may have little time for another programme. Charli starts with a personal concern, helps them capture one useful record and provides a private place they can return to as their support needs change.

01

Charli asks what would help most right now

The person may want to organise a specialist's phone number, explain a care wish or record a story that reflects life beyond their condition. They choose their starting point.

02

They make progress without a big project

They can note relevant health contacts, store selected documents or use guided prompts to record future preferences. Each task can stand alone and be updated later.

03

Support continues between appointments and programmes

Someone can ask a relative for a missing care contact, update a wish after treatment changes or share one helpful record with an authorised supporter. Evaheld remains a practical personal resource beyond the charity session without requiring members to disclose their private health or family history.

Try Evaheld Free
No specialist knowledge needed Guided at their pace Private Vault ownership

HOW IT WORKS

Two Powerful Platforms,
One Seamless Ecosystem

Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard

The Evaheld Consumer Experience

A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.

💬

Conversational Interface

Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.

🗂️

All-in-one Vault

My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.

🔐

Bank-Level Security

End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.

👨‍👩‍👧‍👦

Controlled Sharing

Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.

📱

Cross-Platform Access

Seamless experience across all devices with automatic sync and offline access capabilities.

🎯

Guided Journeys

Personalised prompts and templates help users capture what matters most without feeling overwhelmed.

🌐

Multi-Language Support

Available in multiple languages to serve diverse families and communities worldwide.

♿

Accessibility First

Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.

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Charli

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AI Assistant
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Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.

I want to record my childhood memories

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What a beautiful gift! Let's start with where you grew up.

Trusted by 50+ Partner Organisations

Transform How Your Clients Preserve Their Legacy

Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.

Schedule Your Demo
No setup fees24-hour response timePartnership benefits included
Limited partnership spots available for 2026

⏰ THE TIME IS NOW

Why partner with Evaheld today?

Health care increasingly intersects with people's values, identity and life transitions — yet this context is rarely available when decisions are made. Patients now expect voice, preparedness and continuity, not just clinical care.

📈

Improve patient preparedness across life transitions

Support patients to organise values, preferences and essential context before care is required — reducing last-minute decisions and uncertainty.

👥

Reduce repetition and family conflict

Give patients and families a clear, shared place for wishes and context, minimising repeated explanations and misunderstandings.

🏆

Protect clinician time and boundaries

Ensure critical non-clinical context exists outside the consultation room, without adding documentation or administrative burden.

💡

Strengthen trust through autonomy and consent

Demonstrate ethical, patient-led care by enabling individuals to control what is shared, when it matters most.

FREE RESOURCE

Preparedness Across Life Transitions in Health Care

How Health Care Is Shifting from Episodic Treatment to Ongoing Human Context

A practical guide for health organisations navigating rising expectations around autonomy, preparedness and continuity — without overloading clinical systems.

Inside the guide:

A patient preparedness checklist across key life stages
Insight into changing expectations around voice and consent
Clear separation of clinical vs personal context
Built for Australian health settings

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Instant PDF download • No spam, ever

By downloading, you agree to receive occasional updates from Evaheld. Unsubscribe anytime.

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★ 5/5 Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner

University of Sydney Genesis Startup Competition 2022

Recognised for innovation in legacy preservation and advance care planning.
Winner

Evaheld wins APAC Insider Business Awards 2024

Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision

Evaheld wins Australian Enterprise Awards 2025

Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner

Evaheld wins APAC Insider Business Awards 2025

Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist

Telstra Best of Business Awards 2025

Recognised for innovation in healthcare technology and legacy preservation.
01

How quickly can partners get started with Evaheld?

Partner Onboarding · Implementation Timeline · Training
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Most partners can be onboarded and ready to launch within 2 to 4 weeks.
Read full answer: how quickly can partners get started with Evaheld?
02

How secure is client and organisation data on Evaheld?

Data Security · Privacy · Access Control
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Evaheld is built to protect sensitive personal, care, and legacy information with strong security and controlled access.
Read full answer: how secure is client and organisation data on Evaheld?
03

Can partners white-label or co-brand Evaheld?

White Label · Co-Branding · Partner Experience
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Yes. Evaheld supports co-branding and selected white-label experiences for partners that want a more aligned client journey.
Read full answer: can partners white-label or co-brand Evaheld?
04

What support do partners receive from Evaheld?

Partner Support · Training · Customer Success
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Partners receive onboarding guidance, team training, rollout support, and ongoing help as the partnership grows.
Read full answer: what support do partners receive from Evaheld?
05

Do you offer discounts for families or groups?

Family Plans · Group Discounts · Multi-User Pricing
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Yes. The Founding Family Pair is A$197 one-off for two separate Premium Lifetime Vaults for any two family members, an effective A$98.50 per Vault. Each Vault remains separately owned and controlled, with permission-based sharing available. The normal future Pair price is A$599. Organisations can contact Evaheld for group or partner pricing.
Read full answer: do you offer discounts for families or groups?
06

How does Evaheld support comprehensive planning ahead?

Evaheld platform · Planning tools · Organisation systems
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Evaheld provides structured guidance through comprehensive planning including legal document tracking, financial information organisation, healthcare wish documentation, practical information consolidation, family contact management, digital asset inventory, regular update reminders, secure encrypted storage, selective sharing controls, and AI-assisted prompts ensuring nothing important is forgotten—transforming overwhelming planning complexity into manageable guided process with everything organised in one secure accessible location.
Read full answer: how does Evaheld support comprehensive planning ahead?
07

How does Evaheld keep my data secure?

Data Security · Encryption · Privacy Protection
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Evaheld is private by default and uses encrypted connections, access controls and permission-based sharing so sensitive family, health and estate information is only shared with the people the owner chooses. Security should be read together with the Privacy Policy, Terms and the live security information published by Evaheld.
Read full answer: how does Evaheld keep my data secure?
08

Can i share my vault with family members while i am still alive?

share legacy while alive · family vault sharing · living legacy planning
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Yes. Evaheld is private by default, and you can share selected Rooms, records, requests or content with specific family members, carers, executors or advisers while keeping the rest of your Vault private. Sharing is controlled by the Vault owner and can be tailored to the person and purpose.
Read full answer: can i share my vault with family members while i am still alive?
09

What is Evaheld, and how does it help me preserve my legacy?

Digital Legacy Vault · Legacy Planning · Estate Documents
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Evaheld is an online legacy vault that unifies your life stories, advance care wishes and essential documents in one secure place. It centralises sentimental and practical content, guides you with an AI companion, and lets you share the right items with the right people at the right moment.
Read full answer: what is Evaheld, and how does it help me preserve my legacy?
10

Can i purchase an Evaheld vault as a gift?

Gift Subscriptions · Family Gifts · Gift Certificates
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Yes. You can purchase an Evaheld Vault as a gift for a parent, grandparent or someone you care about. The recipient keeps control of their own private Vault, and the gift can help them begin stories, care planning or practical estate organisation without taking ownership away from them.
Read full answer: can i purchase an Evaheld vault as a gift?
11

Are there any additional fees or hidden costs?

Pricing Transparency · Hidden Fees · Subscription Costs
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Evaheld shows current plan pricing before purchase. The Free Vault is A$0 forever, and paid plan inclusions are shown on the Plans page. Any current Lifetime or Family offer should be read with the published plan terms, inclusions and refund policy before checkout.
Read full answer: are there any additional fees or hidden costs?
12

Who is Evaheld actually for?

Legacy Planning · Family Vault · Memory Preservation
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Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?

Founding Family Limited Time Only $197

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