Championing Health - Telstra Best of Business Awards
Help patients prepare for consultations by recording treatment preferences, health information, advance care directives and the people they trust to make decisions. Support earlier care planning conversations while keeping clinical records and medical decisions within your existing practice.
Patient-Owned Vaults 
Advance Care Directives 
Emergency QR Card 
Health Care
For medical practices searching for patient preference tools, care planning platforms or advance care prompts, Evaheld helps patients prepare the human context before appointments.
Health Care
Evaheld supports guided reflection, care preference capture and family communication without replacing clinical records, diagnosis, treatment planning or professional advice.
BETTER-PREPARED CONVERSATIONS IN MEDICAL PRACTICE
Less remembering in the consult. More meaningful preparation outside it.
Appointments move quickly. Evaheld lets patients gather important personal context, relevant health details and advance-care questions at home, then selectively share what will help their practitioner. You gain a practical patient benefit without replacing your practice management or clinical record systems.
The patient beyond the symptoms
Make the patient's own priorities easier to hear.
Personal stories can give context to values, anxieties and family circumstances that a short appointment cannot explore. Patients remain in charge of what they record and choose to share.
Describe their priorities before a consultation · Capture family circumstances affecting care decisions · Record experiences influencing current concerns
Preserve a familiar voice for personal support · Annotate significant family photos privately · Keep stories patients want relatives to know
Write a personal letter during recovery · Prepare messages for loved ones during treatment · Document goals at meaningful life milestones
Identify beliefs relevant to treatment conversations · Record valued routines and relationships · Preserve traditions important to family life
Preparation for clinical conversations
Turn advance care planning into a more focused consultation.
Patients can review treatment preferences, identify recognised decision-makers and find their own completed healthcare documents; a separate QR access view holds selected emergency facts.
Create a personal agenda for advance care planning · Locate existing directives to discuss with a GP · Record choices about future interventions
Select allergy information for emergency access · Maintain a current medication reference · Limit QR sharing to approved urgent details
Note an appointed healthcare representative · List specialist and allied health contacts · Share a particular document before a visit
Describe preferred treatment and care setting · Capture pain relief and communication needs · Update patient-held information after appointments
Information patients manage themselves
Keep personal administration outside clinical records.
People can list their powers, financial contacts, insurance information, household instructions and digital records while keeping those details outside your clinical systems.
Store copies of relevant legal appointments · Identify solicitor and executor contacts · Keep personal estate documents organised
List health insurance or claims information · Record key financial advisers privately · Locate policies and benefit documents
Collect important identification securely · Track household and dependent-care instructions · Note practical questions to resolve after visits
Manage sensitive portal credentials privately · Record digital account locations · Capture family handover and final wishes
Give patients a useful first step before the next appointment.
Explore patient-led planning that supports consultations without adding another clinical workflow to your practice.
Book a Medical Practice DemoHOW PATIENTS PREPARE BEFORE AN APPOINTMENT
A patient may know what worries them but struggle to explain it in a short consultation. Charli helps capture the question, organise relevant details and prepare selected information to discuss with a GP or specialist without replacing the practice's medical record.
A simple prompt asks what they want understood at their next appointment: a treatment concern, personal value or future-care preference. One answer creates a useful starting point.
They can record medicines, allergies, specialist contacts and directive locations or clarify future wishes through a guided checklist, returning as their needs change.
Instead of struggling to recall details in the room, a patient can bring their chosen notes, current medication reference or directive location to the appointment. They leave unrelated family information private, and can update their record after the conversation for next time.
HOW IT WORKS
Two Powerful Platforms,
One Seamless Ecosystem
Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard
The Evaheld Consumer Experience
A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.
Conversational Interface
Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.
All-in-one Vault
My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.
Bank-Level Security
End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.
Controlled Sharing
Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.
Cross-Platform Access
Seamless experience across all devices with automatic sync and offline access capabilities.
Guided Journeys
Personalised prompts and templates help users capture what matters most without feeling overwhelmed.
Multi-Language Support
Available in multiple languages to serve diverse families and communities worldwide.
Accessibility First
Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.
Charli
Online
Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.
I want to record my childhood memories
What a beautiful gift! Let's start with where you grew up.
Transform How Your Clients Preserve Their Legacy
Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.
Schedule Your Demo⏰ THE TIME IS NOW
Why partner with Evaheld today?
Health care increasingly intersects with people's values, identity and life transitions — yet this context is rarely available when decisions are made. Patients now expect voice, preparedness and continuity, not just clinical care.
Improve patient preparedness across life transitions
Support patients to organise values, preferences and essential context before care is required — reducing last-minute decisions and uncertainty.
Reduce repetition and family conflict
Give patients and families a clear, shared place for wishes and context, minimising repeated explanations and misunderstandings.
Protect clinician time and boundaries
Ensure critical non-clinical context exists outside the consultation room, without adding documentation or administrative burden.
Strengthen trust through autonomy and consent
Demonstrate ethical, patient-led care by enabling individuals to control what is shared, when it matters most.
Preparedness Across Life Transitions in Health Care
How Health Care Is Shifting from Episodic Treatment to Ongoing Human Context
A practical guide for health organisations navigating rising expectations around autonomy, preparedness and continuity — without overloading clinical systems.
Inside the guide:
REAL FAMILIES. REAL EXPERIENCES.
From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.
Google MapsVerified Google reviews.
Family story
See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.
Partner recognition
