Championing Health - Telstra Best of Business Awards
Help patients express comfort preferences, treatment wishes, spiritual and cultural needs and advance care directives. Preserve their personal stories and messages while giving families and care teams a clearer understanding of the person behind the diagnosis.
Patient-Led Care Preferences 
Comfort & Cultural Wishes 
Legacy Message Tools 
End of Life Care
For palliative care teams searching for digital tools, patient preference capture or legacy work support, Evaheld helps patients express what matters as needs change.
End of Life Care
Patients can update comfort preferences, family guidance, reflections and documents over time, helping teams understand the person as well as the care situation.
PERSONAL MEANING IN PALLIATIVE CARE
Symptom conversations. Personal meaning. Continuity beyond appointments.
Palliative teams support quality of life through changing symptoms and treatment needs. Evaheld gives patients an optional private space to record what comforts them, who they want involved, and what they wish to preserve—with care teams retaining responsibility for clinical decisions.
Meaning during serious illness
Offer a gentle space for meaning alongside illness.
Patients can record reflections, familiar voices and the stories they want children or partners to have, without making legacy work a condition of care.
Recall achievements important to the person · Document relationships that offer strength · Capture experiences defining a life beyond illness
Record short audio stories when energy permits · Preserve meaningful images with brief captions · Keep joyful moments alongside difficult ones
Prepare personal letters without deadlines · Record gratitude to particular loved ones · Save milestone messages by personal choice
Describe sources of hope and meaning · Preserve comforting spiritual or cultural traditions · Set out preferred remembrance details
Comfort-centred decisions
Make the patient's own comfort priorities easier to express.
Personal priorities around pain relief, preferred environment, hospital transfers and family involvement can be recorded alongside directives and decision-maker contacts for appropriately controlled sharing.
Describe what a good day means to the patient · Prepare questions about treatments and interventions · Store relevant advance directives for discussion
Select QR details for unplanned presentations · Keep medicines and allergy summaries findable · Identify emergency and after-hours contacts
Record the recognised substitute decision-maker · Organise palliative specialists and nurses · Share specific wishes with authorised family
Note preferences about hospital versus home · Document language, beliefs and comfort rituals · Revisit choices as symptom burden changes
Practical matters, gently handled
Let practical family information be organised without urgency.
Private estate records, insurance contacts, household information and final wishes can be assembled in moments that feel right to the person, with no need to disclose them to the clinical team.
Record whether a will is located and current · Keep relevant powers or guardianship papers · Identify trusted legal and estate contacts
Locate applicable insurance and benefits paperwork · List accountant and financial adviser details · Record bank or superannuation document locations
Save identity papers needed for family tasks · Note household contacts and essential services · Explain important daily practical arrangements
Organise digital estate instructions separately · Use password tools where applicable · Capture funeral or personal ritual preferences
Give people another way to feel heard throughout palliative care.
Explore a patient-owned companion that respects clinical boundaries and individual energy.
Discuss a Palliative Care PartnershipTHE PATIENT EXPERIENCE, CENTRED ON COMFORT
For someone receiving palliative care, a short conversation about what matters can be more approachable than a long checklist. Evaheld lets them describe a comfort priority, preserve a personal message and keep selected records findable without adding clinical tasks.
A gentle prompt can invite a patient to describe the people, music, environment or small routines that bring them peace. Their own words become the starting point.
When they choose, patients can note existing advance directives, care-team contacts, preferred arrangements or a memory for family. They can stop after one useful entry.
A patient can share their preferred surroundings, important relationships or comfort priorities with someone close to them or an appropriate clinician. A few personally chosen details can make conversations more human while medical advice and treatment decisions remain with healthcare professionals.
HOW IT WORKS
Two Powerful Platforms,
One Seamless Ecosystem
Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard
The Evaheld Consumer Experience
A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.
Conversational Interface
Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.
All-in-one Vault
My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.
Bank-Level Security
End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.
Controlled Sharing
Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.
Cross-Platform Access
Seamless experience across all devices with automatic sync and offline access capabilities.
Guided Journeys
Personalised prompts and templates help users capture what matters most without feeling overwhelmed.
Multi-Language Support
Available in multiple languages to serve diverse families and communities worldwide.
Accessibility First
Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.
Charli
Online
Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.
I want to record my childhood memories
What a beautiful gift! Let's start with where you grew up.
Transform How Your Clients Preserve Their Legacy
Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.
Schedule Your Demo⏰ THE TIME IS NOW
Why partner with Evaheld today?
End-of-life is one of many life transitions — but it carries profound emotional, relational and practical weight. Families now expect support that protects truth, autonomy, dignity and connection, without being directed or overwhelmed.
Support families through a critical life transition
Provide structure that helps people express wishes, values and meaning — without taking control of decisions.
Reduce overwhelm without directing outcomes
Give families a clear, shared place for story, wishes and practical information, easing emotional strain during an intense period.
Preserve dignity, truth and personal voice
Ensure individuals are known and remembered for who they are — not reduced to processes or paperwork.
Demonstrate ethical, non-extractive care
Support families in ways that respect autonomy, consent and boundaries, strengthening trust at a vulnerable time.
Holding Meaning & Choice at Life's Final Transition
How to support families with clarity, dignity, human connection and autonomy — without taking control
A gentle, values-led guide for professionals supporting people and families during end-of-life — focused on structure, consent and continuity rather than direction.
Inside the guide:
REAL FAMILIES. REAL EXPERIENCES.
From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.
Google MapsVerified Google reviews.
Family story
See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.
Partner recognition
