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Telstra

Championing Health - Telstra Best of Business Awards

Emergency Medical QR Access for First Responders.

When someone cannot communicate, essential information can be difficult to obtain. Evaheld's Emergency QR Card helps people make selected medical conditions, medications, allergies and emergency contacts accessible, with access governed by their sharing settings.

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Evaheld Emergency QR Card trust badge for partners health care first responders initiativeEmergency QR CardEvaheld User-Controlled Sharing trust badge for partners health care first responders initiativeUser-Controlled SharingEvaheld Medical Alerts & Contacts trust badge for partners health care first responders initiativeMedical Alerts & Contacts
YOUR EMERGENCY QR ACCESS PLATFORM

Scan the QR Card. Access Shared Details.

Evaheld Evaheld QR Emergency Access Card for partners health care first responders initiative
Critical context when communication is difficult.

Health Care

First Responder Information Support for Emergency Contacts, Preferences and Critical Context

For emergency services searching for critical information tools, patient safety context or emergency contact access, Evaheld helps individuals prepare approved information before it is needed.

Health Care

Give Responders Faster Context Without Unsupported Clinical Claims

Individuals can store emergency contacts, preference notes and relevant context in a permission-aware Vault, supporting faster understanding while avoiding promises the product cannot verify.

  • Prepare Emergency Context
  • Surface Contacts and Preferences
  • Avoid Unsupported Clinical Claims

FIRST RESPONDER READINESS, ON AND OFF DUTY

Make Emergency Contacts & QR Medical Information Easier to Locate

Your storyYour wishesYour essentials

Readiness for the callout, the household and the people waiting at home.

First responders understand emergencies, but their own family preparations can still be scattered. Evaheld combines a downloadable Emergency QR Card with privately organised care wishes, key contacts, household information and personal messages—making preparedness a practical staff or member benefit.

01

The life beyond the uniform

Story & Legacy

Keep family connection present despite demanding rosters.

Frontline work can mean missed birthdays and unpredictable family time. Voice notes, stories and future messages offer a personal connection that people can prepare on their own schedule.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Capture why they chose to serve · Record stories from life outside the shift · Describe the family that keeps them grounded

  • Capture why they chose to serve
  • Record stories from life outside the shift
  • Describe the family that keeps them grounded

Videos, voice, photos & memories

Record a message before a demanding roster · Save photographs with their personal backstory · Collect family milestones around unpredictable hours

  • Record a message before a demanding roster
  • Save photographs with their personal backstory
  • Collect family milestones around unpredictable hours

Legacy letters & future messages

Prepare birthday words for children · Record advice for a partner or loved one · Schedule messages for important future occasions

  • Prepare birthday words for children
  • Record advice for a partner or loved one
  • Schedule messages for important future occasions

Values, traditions & remembrance

Preserve traditions that continue between shifts · Capture values learned through service · Note personal remembrance wishes privately

  • Preserve traditions that continue between shifts
  • Capture values learned through service
  • Note personal remembrance wishes privately
02

Frontline medical readiness

Advance Care Planning & QR Emergency Card

Give selected emergency facts a scannable place.

Individuals select medications, allergies, medical alerts and contact information for their downloadable QR Emergency Card, while their care directives and support networks remain under their own control.

14 ways to make care wishes clearer

Advance care planning & directives

Record healthcare wishes before an unexpected event · Organise completed advance care documents · Set out preferences for future medical decisions

  • Record healthcare wishes before an unexpected event
  • Organise completed advance care documents
  • Set out preferences for future medical decisions

QR Emergency Access

Choose critical allergy details to display · Maintain a personal medicines reference · Prepare the physical QR card to carry

  • Choose critical allergy details to display
  • Maintain a personal medicines reference
  • Prepare the physical QR card to carry

Decision-makers & care team

Identify first-contact family members · Record any legally appointed decision-maker · Keep GP and specialist contacts together

  • Identify first-contact family members
  • Record any legally appointed decision-maker
  • Keep GP and specialist contacts together

End-of-life, care & personal wishes

Describe preferred treatment and recovery context · Include relevant spiritual or cultural wishes · Review details after health changes or relocation

  • Describe preferred treatment and recovery context
  • Include relevant spiritual or cultural wishes
  • Review details after health changes or relocation
03

Home readiness off duty

Estate Planning

Make home and family continuity easier to prepare.

Contact lists, household instructions, will locations, policies and digital access arrangements can sit privately beside an individual's emergency preparedness.

23 ways to organise practical essentials

Wills, powers & legal documents

Identify executors and appointment records · Locate wills and household legal paperwork · Save professional adviser contact details

  • Identify executors and appointment records
  • Locate wills and household legal paperwork
  • Save professional adviser contact details

Money, property, super & insurance

Document life and income insurance information · Keep superannuation fund details findable · Note property and finance record locations

  • Document life and income insurance information
  • Keep superannuation fund details findable
  • Note property and finance record locations

Important documents & everyday life

Record emergency household arrangements · List utilities that another person could manage · Store important identity and family documents

  • Record emergency household arrangements
  • List utilities that another person could manage
  • Store important identity and family documents

Digital legacy, Password Manager & final wishes

Organise digital logins in the Password Manager · Record access instructions for important accounts · Explain final wishes without sharing publicly

  • Organise digital logins in the Password Manager
  • Record access instructions for important accounts
  • Explain final wishes without sharing publicly

Make everyday family readiness part of a first-responder benefit.

Explore a rollout designed around staff privacy, fast understanding and tangible emergency utility.

Discuss a First-Responder Rollout
Emergency QR preparednessPrivate family VaultsUseful frontline staff benefit

FROM EMERGENCY READINESS TO FAMILY PEACE OF MIND

One QR card makes critical details easier to find when they matter.

First responders know that medical details can be needed without warning. Charli helps each person organise allergies, medicines and urgent contacts. With Premium, they can choose what appears on a downloadable Emergency QR Card while keeping care wishes, household details and personal messages private.

01

Charli starts with the most critical fact

The person can begin with an allergy, medication, medical condition or emergency contact they would want a responder to know if they could not explain it themselves.

02

They prepare their emergency QR card

On a Premium plan, they choose which critical details can appear through QR access, review the information and download their card. Passwords, personal messages and the rest of their private Vault are not opened by the scan.

03

Emergency facts stay current

When medicines or contacts change, the cardholder can review their QR-access details and keep their selected emergency information current. They can also leave chosen household instructions for loved ones. One practical preparedness step protects privacy without opening the rest of the Vault.

Try Evaheld Free
Selected QR access · PremiumNo full-Vault disclosureFamily continuity

HOW IT WORKS

Two Powerful Platforms,
One Seamless Ecosystem

Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard

The Evaheld Consumer Experience

A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.

💬

Conversational Interface

Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.

🗂️

All-in-one Vault

My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.

🔐

Bank-Level Security

End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.

👨‍👩‍👧‍👦

Controlled Sharing

Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.

📱

Cross-Platform Access

Seamless experience across all devices with automatic sync and offline access capabilities.

🎯

Guided Journeys

Personalised prompts and templates help users capture what matters most without feeling overwhelmed.

🌐

Multi-Language Support

Available in multiple languages to serve diverse families and communities worldwide.

♿

Accessibility First

Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.

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Charli

Online

AI Assistant
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Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.

I want to record my childhood memories

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What a beautiful gift! Let's start with where you grew up.

Trusted by 50+ Partner Organisations

Transform How Your Clients Preserve Their Legacy

Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.

Schedule Your Demo
No setup fees24-hour response timePartnership benefits included
Limited partnership spots available for 2026

⏰ THE TIME IS NOW

Why partner with Evaheld today?

Health care increasingly intersects with people's values, identity and life transitions — yet this context is rarely available when decisions are made. Patients now expect voice, preparedness and continuity, not just clinical care.

📈

Improve patient preparedness across life transitions

Support patients to organise values, preferences and essential context before care is required — reducing last-minute decisions and uncertainty.

👥

Reduce repetition and family conflict

Give patients and families a clear, shared place for wishes and context, minimising repeated explanations and misunderstandings.

🏆

Protect clinician time and boundaries

Ensure critical non-clinical context exists outside the consultation room, without adding documentation or administrative burden.

💡

Strengthen trust through autonomy and consent

Demonstrate ethical, patient-led care by enabling individuals to control what is shared, when it matters most.

FREE RESOURCE

Preparedness Across Life Transitions in Health Care

How Health Care Is Shifting from Episodic Treatment to Ongoing Human Context

A practical guide for health organisations navigating rising expectations around autonomy, preparedness and continuity — without overloading clinical systems.

Inside the guide:

A patient preparedness checklist across key life stages
Insight into changing expectations around voice and consent
Clear separation of clinical vs personal context
Built for Australian health settings

Enter your work email to receive instant access

Instant PDF download • No spam, ever

By downloading, you agree to receive occasional updates from Evaheld. Unsubscribe anytime.

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★5/5Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner

University of Sydney Genesis Startup Competition 2022

Recognised for innovation in legacy preservation and advance care planning.
Winner

Evaheld wins APAC Insider Business Awards 2024

Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision

Evaheld wins Australian Enterprise Awards 2025

Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner

Evaheld wins APAC Insider Business Awards 2025

Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist

Telstra Best of Business Awards 2025

Recognised for innovation in healthcare technology and legacy preservation.
01

How quickly can partners get started with Evaheld?

Partner Onboarding · Implementation Timeline · Training
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Most partners can be onboarded and ready to launch within 2 to 4 weeks.
Read full answer: how quickly can partners get started with Evaheld?
02

How secure is client and organisation data on Evaheld?

Data Security · Privacy · Access Control
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Evaheld is built to protect sensitive personal, care, and legacy information with strong security and controlled access.
Read full answer: how secure is client and organisation data on Evaheld?
03

Can partners white-label or co-brand Evaheld?

White Label · Co-Branding · Partner Experience
+
Yes. Evaheld supports co-branding and selected white-label experiences for partners that want a more aligned client journey.
Read full answer: can partners white-label or co-brand Evaheld?
04

What support do partners receive from Evaheld?

Partner Support · Training · Customer Success
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Partners receive onboarding guidance, team training, rollout support, and ongoing help as the partnership grows.
Read full answer: what support do partners receive from Evaheld?
05

Do you offer discounts for families or groups?

Family Plans · Group Discounts · Multi-User Pricing
+
Yes. The Founding Family Pair is A$197 one-off for two separate Premium Lifetime Vaults for any two family members, an effective A$98.50 per Vault. Each Vault remains separately owned and controlled, with permission-based sharing available. The normal future Pair price is A$599. Organisations can contact Evaheld for group or partner pricing.
Read full answer: do you offer discounts for families or groups?
06

How does Evaheld support comprehensive planning ahead?

Evaheld platform · Planning tools · Organisation systems
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Evaheld provides structured guidance through comprehensive planning including legal document tracking, financial information organisation, healthcare wish documentation, practical information consolidation, family contact management, digital asset inventory, regular update reminders, secure encrypted storage, selective sharing controls, and AI-assisted prompts ensuring nothing important is forgotten—transforming overwhelming planning complexity into manageable guided process with everything organised in one secure accessible location.
Read full answer: how does Evaheld support comprehensive planning ahead?
07

How does Evaheld keep my data secure?

Data Security · Encryption · Privacy Protection
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Evaheld is private by default and uses encrypted connections, access controls and permission-based sharing so sensitive family, health and estate information is only shared with the people the owner chooses. Security should be read together with the Privacy Policy, Terms and the live security information published by Evaheld.
Read full answer: how does Evaheld keep my data secure?
08

Can i share my vault with family members while i am still alive?

share legacy while alive · family vault sharing · living legacy planning
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Yes. Evaheld is private by default, and you can share selected Rooms, records, requests or content with specific family members, carers, executors or advisers while keeping the rest of your Vault private. Sharing is controlled by the Vault owner and can be tailored to the person and purpose.
Read full answer: can i share my vault with family members while i am still alive?
09

What is Evaheld, and how does it help me preserve my legacy?

Digital Legacy Vault · Legacy Planning · Estate Documents
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Evaheld is an online legacy vault that unifies your life stories, advance care wishes and essential documents in one secure place. It centralises sentimental and practical content, guides you with an AI companion, and lets you share the right items with the right people at the right moment.
Read full answer: what is Evaheld, and how does it help me preserve my legacy?
10

Can i purchase an Evaheld vault as a gift?

Gift Subscriptions · Family Gifts · Gift Certificates
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Yes. You can purchase an Evaheld Vault as a gift for a parent, grandparent or someone you care about. The recipient keeps control of their own private Vault, and the gift can help them begin stories, care planning or practical estate organisation without taking ownership away from them.
Read full answer: can i purchase an Evaheld vault as a gift?
11

Are there any additional fees or hidden costs?

Pricing Transparency · Hidden Fees · Subscription Costs
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Evaheld shows current plan pricing before purchase. The Free Vault is A$0 forever, and paid plan inclusions are shown on the Plans page. Any current Lifetime or Family offer should be read with the published plan terms, inclusions and refund policy before checkout.
Read full answer: are there any additional fees or hidden costs?
12

Who is Evaheld actually for?

Legacy Planning · Family Vault · Memory Preservation
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Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?