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Telstra

Championing Health - Telstra Best of Business Awards

End-of-Life Care Planning That Puts Patient Wishes First.

Help patients document treatment preferences, comfort wishes, cultural and spiritual needs, advance care directives and trusted contacts. Keep the person's values and family messages connected to their care planning, giving teams more context for compassionate conversations.

Book an End-of-Life Care Demo
Evaheld Patient-Led Care Wishes trust badge for partners health care end of life carePatient-Led Care WishesEvaheld Comfort & Cultural Preferences trust badge for partners health care end of life careComfort & Cultural PreferencesEvaheld Partner Dashboard trust badge for partners health care end of life carePartner Dashboard
YOUR END-OF-LIFE CARE PLATFORM

Treatment Wishes. Personal Values. Family Clarity.

Evaheld Evaheld QR Emergency Access Card for partners health care end of life care
Help care reflect what matters most.

Health Care

Healthcare End-of-Life Services for Care Wishes, Legacy Messages and Family Handover

For health services searching for end-of-life care tools, family handover support or care wishes platforms, Evaheld combines practical preferences with meaningful legacy work.

Health Care

Support Sensitive Transitions With Wishes, Documents and Messages

Patients and families can organise end-of-life preferences, selected access, trusted people and legacy messages while clinical care remains inside the appropriate systems.

  • Combine Wishes and Legacy Messages
  • Support Permission-Based Family Access
  • Keep Clinical Care Separate

PATIENT VOICE THROUGH END-OF-LIFE CARE

Connect Healthcare End-of-Life Plans With Patient Wishes & Family Messages

Your storyYour wishesYour essentials

More than directives: care, expression and practical readiness.

End-of-life care providers work at the intersection of clinical decisions and deeply personal moments. Evaheld creates optional space for comfort wishes, family messages, healthcare contacts and essential handover information that the person controls, without putting private memories into a provider-owned record.

01

Personal meaning in a sensitive season

Story & Legacy

Let patients preserve meaningful words at their own pace.

A life story does not have to be long to matter. Voice recordings, letters, photographs and small reflections can be saved at a pace that respects the individual's energy.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Recall the moments that shaped a life · Name relationships most important now · Save short personal history reflections

  • Recall the moments that shaped a life
  • Name relationships most important now
  • Save short personal history reflections

Videos, voice, photos & memories

Record a familiar voice when comfortable · Explain the stories behind favourite photographs · Preserve a meaningful personal memory

  • Record a familiar voice when comfortable
  • Explain the stories behind favourite photographs
  • Preserve a meaningful personal memory

Legacy letters & future messages

Write a letter of gratitude or affection · Prepare future messages for loved ones · Record a personal goodbye if chosen

  • Write a letter of gratitude or affection
  • Prepare future messages for loved ones
  • Record a personal goodbye if chosen

Values, traditions & remembrance

Pass on beliefs and lessons learned · Capture family recipes and rituals · Document desired remembrance practices

  • Pass on beliefs and lessons learned
  • Capture family recipes and rituals
  • Document desired remembrance practices
02

The person's choices

Advance Care Planning & QR Emergency Card

Connect comfort goals to the person's stated wishes.

Patients can record care wishes, directives, medical contacts and the people authorised to speak for them, with sharing to trusted supporters limited by their preferences.

14 ways to organise care wishes

Advance care planning & directives

Describe what dignity and comfort mean · Organise directives for professional discussion · Record interventions the person wishes to avoid

  • Describe what dignity and comfort mean
  • Organise directives for professional discussion
  • Record interventions the person wishes to avoid

QR Emergency Access

Choose QR access for selected medical information · Keep critical medicine and allergy notes available · List the preferred emergency contact order

  • Choose QR access for selected medical information
  • Keep critical medicine and allergy notes available
  • List the preferred emergency contact order

Decision-makers & care team

Identify recognised substitute decision-makers · Keep the palliative care team's contacts together · Share chosen care preferences with family

  • Identify recognised substitute decision-makers
  • Keep the palliative care team's contacts together
  • Share chosen care preferences with family

End-of-life, care & personal wishes

Describe preferred settings for care · Record faith, culture and sensory comfort needs · Revisit priorities when circumstances change

  • Describe preferred settings for care
  • Record faith, culture and sensory comfort needs
  • Revisit priorities when circumstances change
03

A calmer family handover

Estate Planning

Make hard-to-find essentials less burdensome for families.

The Vault can organise wills, powers, services, digital accounts and estate contacts as part of gentle practical preparation; it does not replace professional legal or financial advice.

23 ways to organise practical essentials

Wills, powers & legal documents

Locate an existing will or testament · Preserve relevant appointment documents · Identify executor and legal contacts

  • Locate an existing will or testament
  • Preserve relevant appointment documents
  • Identify executor and legal contacts

Money, property, super & insurance

Record pensions and policy administration · List financial professionals and insurers · Describe where property records are stored

  • Record pensions and policy administration
  • List financial professionals and insurers
  • Describe where property records are stored

Important documents & everyday life

Keep identification and certificates together · Explain ongoing household commitments · Note responsibilities for dependants or pets

  • Keep identification and certificates together
  • Explain ongoing household commitments
  • Note responsibilities for dependants or pets

Digital legacy, Password Manager & final wishes

Organise access instructions to online accounts · Use a Password Manager when available · Leave memorial and funeral wishes privately

  • Organise access instructions to online accounts
  • Use a Password Manager when available
  • Leave memorial and funeral wishes privately

Offer a more personal companion to end-of-life care.

Explore an additional benefit that respects consent, clinical boundaries and the person's voice.

Explore an End-of-Life Care Partnership
Voluntary participationPrivate stories stay privateClinician-led care decisions

PERSONAL WISHES THROUGH SERIOUS ILLNESS

A gentle way to express comfort, connection and choice.

Patients receiving end-of-life care may have little energy for complicated tasks. Evaheld allows them to begin with one comfort preference, meaningful memory or person they want involved, then preserve the information they choose without needing to complete a full plan.

01

Charli asks one gentle, relevant question

A person could begin with “What brings you the most comfort?” or “Is there something you want your family to know?” Even a short answer can become a meaningful record.

02

They record what feels possible today

They can note care wishes, keep directive locations or save a message for a loved one using the formats available on their plan. A whole life story is never required.

03

Important words reach the people they are meant for

A person may share a comfort preference with someone involved in care, send a personal message to a loved one or keep a letter for a future occasion where available. One gentle step can create connection and clearer understanding without pressure to reveal everything.

Try Evaheld Free
No pressure to finishPersonal pace respectedPrivate by default

HOW IT WORKS

Two Powerful Platforms,
One Seamless Ecosystem

Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard

The Evaheld Consumer Experience

A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.

💬

Conversational Interface

Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.

🗂️

All-in-one Vault

My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.

🔐

Bank-Level Security

End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.

👨‍👩‍👧‍👦

Controlled Sharing

Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.

📱

Cross-Platform Access

Seamless experience across all devices with automatic sync and offline access capabilities.

🎯

Guided Journeys

Personalised prompts and templates help users capture what matters most without feeling overwhelmed.

🌐

Multi-Language Support

Available in multiple languages to serve diverse families and communities worldwide.

♿

Accessibility First

Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.

Charli favicon

Charli

Online

AI Assistant
Charli favicon

Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.

I want to record my childhood memories

Charli favicon

What a beautiful gift! Let's start with where you grew up.

Trusted by 50+ Partner Organisations

Transform How Your Clients Preserve Their Legacy

Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.

Schedule Your Demo
No setup fees24-hour response timePartnership benefits included
Limited partnership spots available for 2026

⏰ THE TIME IS NOW

Why partner with Evaheld today?

Health care increasingly intersects with people's values, identity and life transitions — yet this context is rarely available when decisions are made. Patients now expect voice, preparedness and continuity, not just clinical care.

📈

Improve patient preparedness across life transitions

Support patients to organise values, preferences and essential context before care is required — reducing last-minute decisions and uncertainty.

👥

Reduce repetition and family conflict

Give patients and families a clear, shared place for wishes and context, minimising repeated explanations and misunderstandings.

🏆

Protect clinician time and boundaries

Ensure critical non-clinical context exists outside the consultation room, without adding documentation or administrative burden.

💡

Strengthen trust through autonomy and consent

Demonstrate ethical, patient-led care by enabling individuals to control what is shared, when it matters most.

FREE RESOURCE

Preparedness Across Life Transitions in Health Care

How Health Care Is Shifting from Episodic Treatment to Ongoing Human Context

A practical guide for health organisations navigating rising expectations around autonomy, preparedness and continuity — without overloading clinical systems.

Inside the guide:

A patient preparedness checklist across key life stages
Insight into changing expectations around voice and consent
Clear separation of clinical vs personal context
Built for Australian health settings

Enter your work email to receive instant access

Instant PDF download • No spam, ever

By downloading, you agree to receive occasional updates from Evaheld. Unsubscribe anytime.

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★5/5Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner

University of Sydney Genesis Startup Competition 2022

Recognised for innovation in legacy preservation and advance care planning.
Winner

Evaheld wins APAC Insider Business Awards 2024

Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision

Evaheld wins Australian Enterprise Awards 2025

Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner

Evaheld wins APAC Insider Business Awards 2025

Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist

Telstra Best of Business Awards 2025

Recognised for innovation in healthcare technology and legacy preservation.
01

How quickly can partners get started with Evaheld?

Partner Onboarding · Implementation Timeline · Training
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Most partners can be onboarded and ready to launch within 2 to 4 weeks.
Read full answer: how quickly can partners get started with Evaheld?
02

How secure is client and organisation data on Evaheld?

Data Security · Privacy · Access Control
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Evaheld is built to protect sensitive personal, care, and legacy information with strong security and controlled access.
Read full answer: how secure is client and organisation data on Evaheld?
03

Can partners white-label or co-brand Evaheld?

White Label · Co-Branding · Partner Experience
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Yes. Evaheld supports co-branding and selected white-label experiences for partners that want a more aligned client journey.
Read full answer: can partners white-label or co-brand Evaheld?
04

What support do partners receive from Evaheld?

Partner Support · Training · Customer Success
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Partners receive onboarding guidance, team training, rollout support, and ongoing help as the partnership grows.
Read full answer: what support do partners receive from Evaheld?
05

Do you offer discounts for families or groups?

Family Plans · Group Discounts · Multi-User Pricing
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Yes. The Founding Family Pair is A$197 one-off for two separate Premium Lifetime Vaults for any two family members, an effective A$98.50 per Vault. Each Vault remains separately owned and controlled, with permission-based sharing available. The normal future Pair price is A$599. Organisations can contact Evaheld for group or partner pricing.
Read full answer: do you offer discounts for families or groups?
06

How does Evaheld support comprehensive planning ahead?

Evaheld platform · Planning tools · Organisation systems
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Evaheld provides structured guidance through comprehensive planning including legal document tracking, financial information organisation, healthcare wish documentation, practical information consolidation, family contact management, digital asset inventory, regular update reminders, secure encrypted storage, selective sharing controls, and AI-assisted prompts ensuring nothing important is forgotten—transforming overwhelming planning complexity into manageable guided process with everything organised in one secure accessible location.
Read full answer: how does Evaheld support comprehensive planning ahead?
07

How does Evaheld keep my data secure?

Data Security · Encryption · Privacy Protection
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Evaheld is private by default and uses encrypted connections, access controls and permission-based sharing so sensitive family, health and estate information is only shared with the people the owner chooses. Security should be read together with the Privacy Policy, Terms and the live security information published by Evaheld.
Read full answer: how does Evaheld keep my data secure?
08

Can i share my vault with family members while i am still alive?

share legacy while alive · family vault sharing · living legacy planning
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Yes. Evaheld is private by default, and you can share selected Rooms, records, requests or content with specific family members, carers, executors or advisers while keeping the rest of your Vault private. Sharing is controlled by the Vault owner and can be tailored to the person and purpose.
Read full answer: can i share my vault with family members while i am still alive?
09

What is Evaheld, and how does it help me preserve my legacy?

Digital Legacy Vault · Legacy Planning · Estate Documents
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Evaheld is an online legacy vault that unifies your life stories, advance care wishes and essential documents in one secure place. It centralises sentimental and practical content, guides you with an AI companion, and lets you share the right items with the right people at the right moment.
Read full answer: what is Evaheld, and how does it help me preserve my legacy?
10

Can i purchase an Evaheld vault as a gift?

Gift Subscriptions · Family Gifts · Gift Certificates
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Yes. You can purchase an Evaheld Vault as a gift for a parent, grandparent or someone you care about. The recipient keeps control of their own private Vault, and the gift can help them begin stories, care planning or practical estate organisation without taking ownership away from them.
Read full answer: can i purchase an Evaheld vault as a gift?
11

Are there any additional fees or hidden costs?

Pricing Transparency · Hidden Fees · Subscription Costs
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Evaheld shows current plan pricing before purchase. The Free Vault is A$0 forever, and paid plan inclusions are shown on the Plans page. Any current Lifetime or Family offer should be read with the published plan terms, inclusions and refund policy before checkout.
Read full answer: are there any additional fees or hidden costs?
12

Who is Evaheld actually for?

Legacy Planning · Family Vault · Memory Preservation
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Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?