THE EVAHELD HELP CENTRE · QUESTIONS ANSWERED

Good questions. Thoughtful answers.

Everything you need to know about preserving stories, planning care and keeping life’s essentials together. Find your answer, then take the next step when you’re ready.

A LIFE, THOUGHTFULLY KEPT✧

A place for all that matters.

Stories. Care wishes. Essential details. Together, when they're needed.

PRIVATE BY DEFAULT✦ EVAHELD
Some things are too meaningful to lose.
Find the answer you need

Where would you like to begin?

Search a question or explore the parts of life that matter to you. Straightforward guidance, with no complicated jargon.

Browse topics or search for answersTry “QR card”, “life stories” or “will”
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Explore what matters to you.

Six editorial collections. From first questions to life’s most important conversations.

01

What is Evaheld, and how does it help me preserve my legacy?

Digital Legacy Vault · Legacy Planning · Estate Documents
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Evaheld is an online legacy vault that unifies your life stories, advance care wishes and essential documents in one secure place. It centralises sentimental and practical content, guides you with an AI companion, and lets you share the right items with the right people at the right moment.
Read full answer: what is Evaheld, and how does it help me preserve my legacy?
02

Who is Evaheld actually for?

Legacy Planning · Family Vault · Memory Preservation
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Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?
03

What do i actually get when i use Evaheld?

Digital Memory Book · Health Directive Tools · Estate Document Vault
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You get a secure digital Legacy Vault with three connected pillars: Story and Legacy for memories, Health and Care for advance directives, and Essentials for wills and records. Charli guides each step, QR emergency access links to your live vault, and private Rooms let you share precise items with specific people.
Read full answer: what do i actually get when i use Evaheld?
04

How do i get started and what should i preserve first?

Getting Started · Legacy Planning · Onboarding Guide
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Start with one urgent item — a treasured memory, a health wish, or a key document — and let Charli guide you with small prompts. Evaheld turns the first ten minutes into real progress, then helps you expand gradually into a complete, organised Legacy Vault at your own pace.
Read full answer: how do i get started and what should i preserve first?
05

How do Evaheld rooms work, and what are content requests?

Family Document Sharing · Care Coordination · Executor Planning
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Evaheld Rooms are private, role-based spaces for sharing specific items inside your vault, such as Family, Care or Essentials Rooms. Content Requests let you invite others to contribute a single story or document without granting broader vault access, so collaboration stays precise, traceable and fully controlled by you.
Read full answer: how do Evaheld rooms work, and what are content requests?
06

What is a digital legacy vault and how does it work?

digital legacy vault · online legacy platform · family legacy storage
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A digital legacy vault is a secure place to organise the stories, wishes, documents and access instructions your family may one day need, with controls over who can see what and when.
Read full answer: what is a digital legacy vault and how does it work?
07

The "unregulated estate" asset guide

Inheritance, Executors, Probate & Trusts · Online Wills: A Convenient Modern Approach · Get Your Affairs In Order Easily with Your Custom Vault
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## Start with three separate questions
Read article: the "unregulated estate" asset guide
08

The blended family cautionary guide

Inheritance, Executors, Probate & Trusts · Parents’ Guides to Care and Legacy Planning · Family Planning Guides for Life's Transitions
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## Start with three separate questions
Read article: the blended family cautionary guide
09

The canadian notary guide

Wills, Powers of Attorney & Guardianship · Online Wills: A Convenient Modern Approach · Get Your Affairs In Order Easily with Your Custom Vault
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## Usually the will and the affidavit are different documents
Read article: the canadian notary guide
10

The cost transparency guide

Wills, Powers of Attorney & Guardianship · Online Wills: A Convenient Modern Approach · Get Your Affairs In Order Easily with Your Custom Vault
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## What a Canadian online will actually costs
Read article: the cost transparency guide
11

The court admissibility question

Inheritance, Executors, Probate & Trusts · Online Wills: A Convenient Modern Approach · Get Your Affairs In Order Easily with Your Custom Vault
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## The short answer: the document and process matter
Read article: the court admissibility question
12

The digital asset inheritance playbook

Digital Assets, Passwords & Online Accounts · Digital Inheritance Tools and Methods · Password Recovery and Emergency Access Guides
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## A workable inheritance plan has four parts
Read article: the digital asset inheritance playbook
The voices behind the guidance

Meet our featured authors.

Thoughtful perspectives from Evaheld and contributors who understand the many dimensions of legacy preservation.

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Founder perspective

Michelle Gomes

Founder & CEO, Evaheld

On Evaheld’s origins, its mission and the importance of preparing for the people we love.

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Practical guidance

Evaheld Editorial Team

Product & educational content

Clear explanations of Evaheld features, digital legacy planning and everyday steps you can take.

Specialist perspectives

Expert Contributors

Professional insights

Professional insights across Story & Legacy, Health & Care, Estate Planning, and everything to do with legacy preservation.