Telstra

Championing Health - Telstra Best of Business Awards

End-of-Life Planning Tools for Care Professionals and Families.

Help people document advance care directives, comfort preferences, wills, final wishes and messages for loved ones. Give your organisation a guided platform that connects practical planning, personal legacy and family communication, with a dashboard to manage participation.

Book an End-of-Life Care Demo
Guided End-of-Life Planning icon Guided End-of-Life Planning Legacy & Family Messages icon Legacy & Family Messages Partner Dashboard icon Partner Dashboard
YOUR END-OF-LIFE PARTNER PLATFORM

Care Wishes. Essential Plans. Lasting Legacy.

Evaheld QR Emergency Access Card
Practical clarity with personal meaning.

End of Life Care

End-of-Life Planning Software for Care Wishes, Family Handover and Legacy Work

For end-of-life care providers searching for planning tools, palliative care support or death care software, Evaheld brings practical documents and legacy messages into one client journey.

End of Life Care

Bring Practical Planning and Legacy Work Into One Gentle Pathway

Clients and families can organise care wishes, trusted people, documents, stories and messages so professional support has clearer context while human care stays central.

  • Bring Planning and Legacy Work Together
  • Support Family Handover
  • Keep Human Care Central

END-OF-LIFE SERVICES, WHOLE-PERSON SUPPORT

Offer families more than a checklist at one of life's hardest stages.

Your story Your wishes Your essentials

Care wishes expressed. Stories preserved. Families better prepared.

Hospice and end-of-life organisations help people navigate comfort, communication and practical change. Evaheld adds a voluntary place for personal messages, future-care wishes and essential contacts, so the person can prepare at their own pace while professional care remains with your team.

01

The things that remain

Story & Legacy

Preserve the words loved ones cannot recreate.

A short recorded memory, a familiar voice or a letter may mean more to family than a perfect memoir. Evaheld allows people to begin with whatever they have energy to share.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Recall one turning point worth passing on · Describe relationships that shaped a lifetime · Record personal history without a blank-page burden

  • Recall one turning point worth passing on
  • Describe relationships that shaped a lifetime
  • Record personal history without a blank-page burden
Videos, voice, photos & memories

Capture a familiar voice on a good day · Preserve family photos with spoken memories · Record the story behind a treasured object

  • Capture a familiar voice on a good day
  • Preserve family photos with spoken memories
  • Record the story behind a treasured object
Legacy letters & future messages

Write words to a child or partner · Prepare notes for family milestones ahead · Leave a private goodbye or expression of thanks

  • Write words to a child or partner
  • Prepare notes for family milestones ahead
  • Leave a private goodbye or expression of thanks
Values, traditions & remembrance

Pass on values and lessons learned · Record familiar recipes and family rituals · Describe chosen remembrance and memorial wishes

  • Pass on values and lessons learned
  • Record familiar recipes and family rituals
  • Describe chosen remembrance and memorial wishes
02

Wishes at a difficult time

Advance Care Planning & QR Emergency Card

Keep wishes and chosen supporters clearer during uncertainty.

Record preferences about symptom relief, place of care, loved ones present and decisions that may arise. Directives, healthcare contacts and selected emergency information can be kept in one patient-controlled place.

14 ways to make care wishes clearer

Advance care planning & directives

Capture what comfort and dignity mean to this person · Organise formal directives for care-team discussion · Record treatments they want considered or avoided

  • Capture what comfort and dignity mean to this person
  • Organise formal directives for care-team discussion
  • Record treatments they want considered or avoided
QR Emergency Access

Select QR information relevant to an urgent transfer · Keep medications and allergies easy to locate · List who should be contacted first

  • Select QR information relevant to an urgent transfer
  • Keep medications and allergies easy to locate
  • List who should be contacted first
Decision-makers & care team

Identify the appropriate health decision-maker · Keep hospice and clinical team contact details · Share selected preferences with named carers

  • Identify the appropriate health decision-maker
  • Keep hospice and clinical team contact details
  • Share selected preferences with named carers
End-of-life, care & personal wishes

Record home, hospice or hospital setting wishes · Include spiritual and cultural support preferences · Review wishes as needs and energy change

  • Record home, hospice or hospital setting wishes
  • Include spiritual and cultural support preferences
  • Review wishes as needs and energy change
03

Practical peace of mind

Estate Planning

Reduce practical searching at difficult moments.

A private list of legal records, people to call, household arrangements and digital instructions can lighten the load for families without asking them to take control prematurely.

23 ways to organise practical essentials

Wills, powers & legal documents

Store the location of an existing will · Identify relevant appointment instruments · Keep executor and solicitor details together

  • Store the location of an existing will
  • Identify relevant appointment instruments
  • Keep executor and solicitor details together
Money, property, super & insurance

Record benefit and insurance contacts · Note pensions and superannuation administration · List property documents and account references

  • Record benefit and insurance contacts
  • Note pensions and superannuation administration
  • List property documents and account references
Important documents & everyday life

Save important identification papers · Record household responsibilities needing handover · Document pets, dependants or recurring services

  • Save important identification papers
  • Record household responsibilities needing handover
  • Document pets, dependants or recurring services
Digital legacy, Password Manager & final wishes

Organise sensitive online access instructions · Keep Password Manager details private · Record funeral and memorial preferences personally

  • Organise sensitive online access instructions
  • Keep Password Manager details private
  • Record funeral and memorial preferences personally

Extend compassion into the family's next steps.

See how a private legacy and preparation resource can complement your service without requiring personal-data access.

Book an End-of-Life Partnership Demo
Patients remain in control Guided small steps No provider access to private content

A SIMPLE EXPERIENCE AT A SENSITIVE TIME

One wish, one memory or one message is enough to begin.

People approaching the end of life may want clarity without paperwork taking over their days. Charli helps them choose a comfortable first action, preserve their words and organise selected wishes for loved ones, all at their own pace and under their control.

01

Charli offers a choice that feels human

A person might answer what comforts them most, recall a treasured family moment or name someone they want to leave a message for. There is no prescribed sequence.

02

They keep only what they want to record

They can add a directive location, a relevant contact, a written letter or another memory when they feel able. Small entries gradually form a meaningful and practical Vault.

03

Their family receives more than unanswered questions

A written message, recorded memory or comfort preference can be shared with the people the person chooses. A future message may reach a loved one at an important milestone on eligible plans. Meaningful connection remains possible without turning privacy into an all-or-nothing decision.

Try Evaheld Free
No pressure or deadlines Short guided steps Owner-controlled messages

HOW IT WORKS

Two Powerful Platforms,
One Seamless Ecosystem

Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard

The Evaheld Consumer Experience

A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.

💬

Conversational Interface

Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.

🗂️

All-in-one Vault

My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.

🔐

Bank-Level Security

End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.

👨‍👩‍👧‍👦

Controlled Sharing

Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.

📱

Cross-Platform Access

Seamless experience across all devices with automatic sync and offline access capabilities.

🎯

Guided Journeys

Personalised prompts and templates help users capture what matters most without feeling overwhelmed.

🌐

Multi-Language Support

Available in multiple languages to serve diverse families and communities worldwide.

♿

Accessibility First

Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.

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Charli

Online

AI Assistant
Charli favicon

Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.

I want to record my childhood memories

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What a beautiful gift! Let's start with where you grew up.

Trusted by 50+ Partner Organisations

Transform How Your Clients Preserve Their Legacy

Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.

Schedule Your Demo
No setup fees24-hour response timePartnership benefits included
Limited partnership spots available for 2026

⏰ THE TIME IS NOW

Why partner with Evaheld today?

End-of-life is one of many life transitions — but it carries profound emotional, relational and practical weight. Families now expect support that protects truth, autonomy, dignity and connection, without being directed or overwhelmed.

📈

Support families through a critical life transition

Provide structure that helps people express wishes, values and meaning — without taking control of decisions.

👥

Reduce overwhelm without directing outcomes

Give families a clear, shared place for story, wishes and practical information, easing emotional strain during an intense period.

🏆

Preserve dignity, truth and personal voice

Ensure individuals are known and remembered for who they are — not reduced to processes or paperwork.

💡

Demonstrate ethical, non-extractive care

Support families in ways that respect autonomy, consent and boundaries, strengthening trust at a vulnerable time.

FREE RESOURCE

Holding Meaning & Choice at Life's Final Transition

How to support families with clarity, dignity, human connection and autonomy — without taking control

A gentle, values-led guide for professionals supporting people and families during end-of-life — focused on structure, consent and continuity rather than direction.

Inside the guide:

A family clarity and preparedness checklist
Guidance on supporting truth, voice and meaning
A permission-based sharing framework
Designed for end-of-life and palliative care professionals

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Instant PDF download • No spam, ever

By downloading, you agree to receive occasional updates from Evaheld. Unsubscribe anytime.

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★ 5/5 Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner

University of Sydney Genesis Startup Competition 2022

Recognised for innovation in legacy preservation and advance care planning.
Winner

Evaheld wins APAC Insider Business Awards 2024

Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision

Evaheld wins Australian Enterprise Awards 2025

Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner

Evaheld wins APAC Insider Business Awards 2025

Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist

Telstra Best of Business Awards 2025

Recognised for innovation in healthcare technology and legacy preservation.
01

How quickly can partners get started with Evaheld?

Partner Onboarding · Implementation Timeline · Training
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Most partners can be onboarded and ready to launch within 2 to 4 weeks.
Read full answer: how quickly can partners get started with Evaheld?
02

How secure is client and organisation data on Evaheld?

Data Security · Privacy · Access Control
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Evaheld is built to protect sensitive personal, care, and legacy information with strong security and controlled access.
Read full answer: how secure is client and organisation data on Evaheld?
03

Can partners white-label or co-brand Evaheld?

White Label · Co-Branding · Partner Experience
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Yes. Evaheld supports co-branding and selected white-label experiences for partners that want a more aligned client journey.
Read full answer: can partners white-label or co-brand Evaheld?
04

What support do partners receive from Evaheld?

Partner Support · Training · Customer Success
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Partners receive onboarding guidance, team training, rollout support, and ongoing help as the partnership grows.
Read full answer: what support do partners receive from Evaheld?
05

Do you offer discounts for families or groups?

Family Plans · Group Discounts · Multi-User Pricing
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Yes. The Founding Family Pair is A$197 one-off for two separate Premium Lifetime Vaults for any two family members, an effective A$98.50 per Vault. Each Vault remains separately owned and controlled, with permission-based sharing available. The normal future Pair price is A$599. Organisations can contact Evaheld for group or partner pricing.
Read full answer: do you offer discounts for families or groups?
06

How does Evaheld support comprehensive planning ahead?

Evaheld platform · Planning tools · Organisation systems
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Evaheld provides structured guidance through comprehensive planning including legal document tracking, financial information organisation, healthcare wish documentation, practical information consolidation, family contact management, digital asset inventory, regular update reminders, secure encrypted storage, selective sharing controls, and AI-assisted prompts ensuring nothing important is forgotten—transforming overwhelming planning complexity into manageable guided process with everything organised in one secure accessible location.
Read full answer: how does Evaheld support comprehensive planning ahead?
07

How does Evaheld keep my data secure?

Data Security · Encryption · Privacy Protection
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Evaheld is private by default and uses encrypted connections, access controls and permission-based sharing so sensitive family, health and estate information is only shared with the people the owner chooses. Security should be read together with the Privacy Policy, Terms and the live security information published by Evaheld.
Read full answer: how does Evaheld keep my data secure?
08

Can i share my vault with family members while i am still alive?

share legacy while alive · family vault sharing · living legacy planning
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Yes. Evaheld is private by default, and you can share selected Rooms, records, requests or content with specific family members, carers, executors or advisers while keeping the rest of your Vault private. Sharing is controlled by the Vault owner and can be tailored to the person and purpose.
Read full answer: can i share my vault with family members while i am still alive?
09

What is Evaheld, and how does it help me preserve my legacy?

Digital Legacy Vault · Legacy Planning · Estate Documents
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Evaheld is an online legacy vault that unifies your life stories, advance care wishes and essential documents in one secure place. It centralises sentimental and practical content, guides you with an AI companion, and lets you share the right items with the right people at the right moment.
Read full answer: what is Evaheld, and how does it help me preserve my legacy?
10

Can i purchase an Evaheld vault as a gift?

Gift Subscriptions · Family Gifts · Gift Certificates
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Yes. You can purchase an Evaheld Vault as a gift for a parent, grandparent or someone you care about. The recipient keeps control of their own private Vault, and the gift can help them begin stories, care planning or practical estate organisation without taking ownership away from them.
Read full answer: can i purchase an Evaheld vault as a gift?
11

Are there any additional fees or hidden costs?

Pricing Transparency · Hidden Fees · Subscription Costs
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Evaheld shows current plan pricing before purchase. The Free Vault is A$0 forever, and paid plan inclusions are shown on the Plans page. Any current Lifetime or Family offer should be read with the published plan terms, inclusions and refund policy before checkout.
Read full answer: are there any additional fees or hidden costs?
12

Who is Evaheld actually for?

Legacy Planning · Family Vault · Memory Preservation
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Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?

Founding Family Limited Time Only $197

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