Championing Health - Telstra Best of Business Awards
Help patients record advance care directives, medical information, treatment preferences and nominated decision-makers before critical moments arise. Support patient engagement and informed conversations with a secure, guided Health & Care Vault and dedicated partner dashboard.
Guided Advance Care Planning
Patient-Controlled Sharing
Partner Dashboard
Health Care
For healthcare teams searching for advance care planning software, patient preference platforms or digital care wishes tools, Evaheld helps patients prepare values before conversations become urgent.
Health Care
Patients can record values, care wishes, trusted people, personal context and relevant documents in a secure Vault that complements My Health Record, EHRs and clinical documentation.
HEALTHCARE PARTNERSHIPS BEYOND THE CONSULTATION
Personal context. Care continuity. Practical readiness.
Healthcare organisations need useful support between visits, not a duplicate clinical record. Evaheld offers individuals a patient-owned place for care preferences, family context, essential documents and personal stories. Partners can support engagement without looking inside private Vaults.
The person beyond the diagnosis
Story & Legacy
Help patients share the person behind a treatment plan.
Guided memories, photographs and voice recordings reveal the relationships, values and experiences behind each care plan. People decide which parts of their story become visible to loved ones or invited supporters.
200+ guided ways to preserve personal stories and connections
Life stories, memoirs & family history
Describe experiences that shape personal priorities · Capture family background beyond a medical history · Record important relationships in their own words
Videos, voice, photos & memories
Preserve a familiar voice for loved ones · Attach context to important photographs · Share meaningful moments without writing a memoir
Legacy letters & future messages
Prepare personal notes for family members · Save messages for significant future occasions · Leave words that patients want heard in their own voice
Values, traditions & remembrance
Explain beliefs relevant to care discussions · Preserve traditions that make someone feel known · Record remembrance preferences when appropriate
Care wishes in context
Advance Care Planning & QR Emergency Card
Make advance care discussions easier to prepare for.
Patients can organise advance care wishes, treatment preferences, healthcare decision-makers and critical emergency information for selective sharing. This complements clinical conversations without replacing formal consent, official directives or provider records.
14 ways to make personal care wishes easier to discuss
Advance care planning & directives
Record care goals before appointments · Upload existing legally completed directives · Document treatments they would accept or refuse
QR Emergency Access
Select allergies for emergency QR disclosure · Keep a personal medication summary current · Make approved urgent contact details findable
Decision-makers & care team
Identify recognised decision-making contacts · Organise GP and specialist information · Share only nominated documents with supporters
End-of-life, care & personal wishes
State preferred surroundings and comfort choices · Capture cultural or spiritual care needs · Review personal wishes when circumstances change
Practical information beyond the clinic
Estate Planning
Support families with essential information outside the medical chart.
The private Vault also organises wills, powers, financial contacts, insurance information, digital accounts and everyday instructions, without expecting healthcare teams to manage a patient's family affairs.
23 ways to help families locate essential information
Wills, powers & legal documents
Locate wills and enduring appointment records · Identify solicitors or executor contacts · Store legal documents outside the clinical chart
Money, property, super & insurance
List insurer and benefit provider details · Record relevant advisers and funds · Note where property records are held
Important documents & everyday life
Collect important identity papers securely · Explain household services needing attention · Maintain practical contact lists for family
Digital legacy, Password Manager & final wishes
Organise private digital account details · Use the Password Manager on eligible plans · Record final administrative preferences
Give your healthcare community another way to feel supported.
Explore a patient-controlled partnership that adds meaningful preparation while respecting clinical governance and family privacy.
Book a Healthcare Partnership DemoHOW PATIENTS EXPERIENCE HEALTH & CARE PLANNING
Patients don't need to know medical terminology before starting. Charli helps them explain their priorities in familiar language, organise existing healthcare documents and choose who may see their wishes and selected emergency information.
A patient might be asked “What would you want a loved one to understand about your care?” Their answer helps frame a relevant next step instead of launching a complicated form.
They can work through an advance care checklist, upload a signed directive, identify healthcare contacts or select details for their Emergency QR Card, as applicable.
A patient can share selected future-care wishes with family before a difficult decision, show a completed directive to the relevant professional or update an emergency contact. The result is clearer conversation and fewer assumptions, while clinical decisions follow established processes.
HOW IT WORKS
Two Powerful Platforms,
One Seamless Ecosystem
Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard
The Evaheld Consumer Experience
A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.
Conversational Interface
Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.
All-in-one Vault
My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.
Bank-Level Security
End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.
Controlled Sharing
Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.
Cross-Platform Access
Seamless experience across all devices with automatic sync and offline access capabilities.
Guided Journeys
Personalised prompts and templates help users capture what matters most without feeling overwhelmed.
Multi-Language Support
Available in multiple languages to serve diverse families and communities worldwide.
Accessibility First
Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.
Charli
Online
Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.
I want to record my childhood memories
What a beautiful gift! Let's start with where you grew up.
Transform How Your Clients Preserve Their Legacy
Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.
Schedule Your Demo⏰ THE TIME IS NOW
Why partner with Evaheld today?
Health care increasingly intersects with people's values, identity and life transitions — yet this context is rarely available when decisions are made. Patients now expect voice, preparedness and continuity, not just clinical care.
Improve patient preparedness across life transitions
Support patients to organise values, preferences and essential context before care is required — reducing last-minute decisions and uncertainty.
Reduce repetition and family conflict
Give patients and families a clear, shared place for wishes and context, minimising repeated explanations and misunderstandings.
Protect clinician time and boundaries
Ensure critical non-clinical context exists outside the consultation room, without adding documentation or administrative burden.
Strengthen trust through autonomy and consent
Demonstrate ethical, patient-led care by enabling individuals to control what is shared, when it matters most.
Preparedness Across Life Transitions in Health Care
How Health Care Is Shifting from Episodic Treatment to Ongoing Human Context
A practical guide for health organisations navigating rising expectations around autonomy, preparedness and continuity — without overloading clinical systems.
Inside the guide:
REAL FAMILIES. REAL EXPERIENCES.
See what changes when everything that matters has a place.
From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.
Google MapsVerified Google reviews.
Family story
"Your legacy: A gift that lasts forever"
See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.
Partner recognition
You're In Safe Hands
