Telstra

Championing Health - Telstra Best of Business Awards

Care Coordination Tools for Carers and Social Workers.

Help clients and families organise care plans, medical information, personal preferences, support contacts and essential documents in one secure place. Use guided checklists and permission-based sharing to support continuity, family involvement and practical next steps.

Start Your Free Care Support Vault
Guided Care Checklists icon Guided Care Checklists Client-Controlled Sharing icon Client-Controlled Sharing Partner Dashboard icon Partner Dashboard
YOUR CARE SUPPORT PLATFORM

Care Preferences. Key Contacts. Shared Clarity.

Evaheld QR Emergency Access Card
Bring important information together.

Health Care

Carer and Social Worker Tools for Client Wishes, Life Story and Family Context

For carers and social workers searching for client support tools, care wishes capture or family handover platforms, Evaheld keeps practical and personal context together.

Health Care

Help Clients Share the Right Information With the Right People

Clients can record preferences, stories, contacts, documents and selected guidance, giving carers and social workers clearer support context without removing client control.

  • Let Clients Control Sharing
  • Keep Care Wishes and Context Together
  • Reduce Repeated Explanations

COORDINATION THAT RESPECTS THE PERSON

Help carers and social workers share the right details—not an entire private life.

Your story Your wishes Your essentials

Person-led information. Permission-based collaboration. Easier handovers.

Across home visits, family conversations and service referrals, information often depends on whoever remembers it. Evaheld lets the person receiving support organise their routines, preferences, contacts and records, then selectively involve others through Rooms and requests without creating another agency-controlled case file.

01

Identity alongside support needs

Story & Legacy

Keep identity and personal preferences central to support.

Care professionals often hear routines and risks first. The Vault also makes space for identity, memories, cultural context and trusted relationships, shared only if the person wishes.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Capture experiences the person wants recognised · Identify family members and meaningful relationships · Record background important to everyday support

  • Capture experiences the person wants recognised
  • Identify family members and meaningful relationships
  • Record background important to everyday support
Videos, voice, photos & memories

Save short voice messages when writing is difficult · Attach meanings to familiar photographs · Preserve stories that bring comfort

  • Save short voice messages when writing is difficult
  • Attach meanings to familiar photographs
  • Preserve stories that bring comfort
Legacy letters & future messages

Write personal notes to important people · Prepare messages for future family occasions · Capture reflections at personal milestones

  • Write personal notes to important people
  • Prepare messages for future family occasions
  • Capture reflections at personal milestones
Values, traditions & remembrance

Identify valued activities and traditions · Record cultural identity and communication preferences · Explain preferred rituals and remembrance choices

  • Identify valued activities and traditions
  • Record cultural identity and communication preferences
  • Explain preferred rituals and remembrance choices
02

Care coordination with consent

Advance Care Planning & QR Emergency Card

Invite authorised contributions without losing privacy.

Personal medication summaries, care wishes, emergency contacts and local directives can be organised around the supported person, with Rooms and requests helping authorised participants contribute.

14 ways to make care wishes clearer

Advance care planning & directives

Record personal priorities before a care review · Keep advance care directives accessible to chosen people · Capture support preferences and treatment concerns

  • Record personal priorities before a care review
  • Keep advance care directives accessible to chosen people
  • Capture support preferences and treatment concerns
QR Emergency Access

Choose emergency QR information deliberately · Gather medication and allergy details for reference · Document the preferred emergency contact order

  • Choose emergency QR information deliberately
  • Gather medication and allergy details for reference
  • Document the preferred emergency contact order
Decision-makers & care team

Identify formal and informal care supporters · List clinicians and community providers · Request missing support information through Rooms

  • Identify formal and informal care supporters
  • List clinicians and community providers
  • Request missing support information through Rooms
End-of-life, care & personal wishes

Record home-care and residential preferences · Keep communication and sensory comfort needs visible · Update information after a transition in support

  • Record home-care and residential preferences
  • Keep communication and sensory comfort needs visible
  • Update information after a transition in support
03

Practical support responsibilities

Estate Planning

Separate practical assistance from control over private affairs.

People can store locations of key records, legal appointments, insurance contacts and home-management instructions, sharing relevant items with carers only when permission is given.

23 ways to organise practical essentials

Wills, powers & legal documents

Locate guardianship or representation records · Record the solicitor or case contact · Keep legal paperwork under owner control

  • Locate guardianship or representation records
  • Record the solicitor or case contact
  • Keep legal paperwork under owner control
Money, property, super & insurance

Note benefit or funding scheme information · List relevant insurers and administrative contacts · Find asset documentation locations privately

  • Note benefit or funding scheme information
  • List relevant insurers and administrative contacts
  • Find asset documentation locations privately
Important documents & everyday life

Store identification for personal administration · Write household access instructions where appropriate · Note bills and services needing family help

  • Store identification for personal administration
  • Write household access instructions where appropriate
  • Note bills and services needing family help
Digital legacy, Password Manager & final wishes

Keep sensitive account details in the Password Manager · Organise digital access roles and trusted contacts · Record final arrangements relevant to a support plan

  • Keep sensitive account details in the Password Manager
  • Organise digital access roles and trusted contacts
  • Record final arrangements relevant to a support plan

Support a more connected care network without taking ownership of personal data.

Discuss how patient-controlled Rooms and sharing can complement your support model.

Book a Carer & Social Work Demo
Person-led permissions Rooms and content requests No automatic full-Vault access

HOW PEOPLE AND THEIR HELPERS USE EVAHELD

One clear care detail can make everyone's day easier.

When family carers and support workers hold different pieces of information, people can feel overlooked or repeatedly asked the same questions. Evaheld helps the person express a routine or wish once, then involve appropriately authorised supporters through Rooms and requests.

01

Charli begins with their own daily preferences

The person can explain how they like to be helped, who matters to them or what makes them comfortable. A familiar question keeps their voice central from the first step.

02

They build a shared reference, not a new case file

Selected medications, appointments, care contacts and personal preferences can be organised gradually. An authorised supporter may help provide missing details through a content request.

03

Helpers stay informed without taking over

An authorised carer can find a preferred routine, a relative may respond to a missing-information request and the person can revise a wish. Care becomes less reliant on disconnected messages, while everyone sees only their permitted details and formal decision-making roles remain separate.

Try Evaheld Free
Person-led first question Rooms and requests Granular access

HOW IT WORKS

Two Powerful Platforms,
One Seamless Ecosystem

Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard

The Evaheld Consumer Experience

A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.

💬

Conversational Interface

Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.

🗂️

All-in-one Vault

My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.

🔐

Bank-Level Security

End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.

👨‍👩‍👧‍👦

Controlled Sharing

Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.

📱

Cross-Platform Access

Seamless experience across all devices with automatic sync and offline access capabilities.

🎯

Guided Journeys

Personalised prompts and templates help users capture what matters most without feeling overwhelmed.

🌐

Multi-Language Support

Available in multiple languages to serve diverse families and communities worldwide.

♿

Accessibility First

Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.

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Charli

Online

AI Assistant
Charli favicon

Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.

I want to record my childhood memories

Charli favicon

What a beautiful gift! Let's start with where you grew up.

Trusted by 50+ Partner Organisations

Transform How Your Clients Preserve Their Legacy

Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.

Schedule Your Demo
No setup fees24-hour response timePartnership benefits included
Limited partnership spots available for 2026

⏰ THE TIME IS NOW

Why partner with Evaheld today?

Health care increasingly intersects with people's values, identity and life transitions — yet this context is rarely available when decisions are made. Patients now expect voice, preparedness and continuity, not just clinical care.

📈

Improve patient preparedness across life transitions

Support patients to organise values, preferences and essential context before care is required — reducing last-minute decisions and uncertainty.

👥

Reduce repetition and family conflict

Give patients and families a clear, shared place for wishes and context, minimising repeated explanations and misunderstandings.

🏆

Protect clinician time and boundaries

Ensure critical non-clinical context exists outside the consultation room, without adding documentation or administrative burden.

💡

Strengthen trust through autonomy and consent

Demonstrate ethical, patient-led care by enabling individuals to control what is shared, when it matters most.

FREE RESOURCE

Preparedness Across Life Transitions in Health Care

How Health Care Is Shifting from Episodic Treatment to Ongoing Human Context

A practical guide for health organisations navigating rising expectations around autonomy, preparedness and continuity — without overloading clinical systems.

Inside the guide:

A patient preparedness checklist across key life stages
Insight into changing expectations around voice and consent
Clear separation of clinical vs personal context
Built for Australian health settings

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Instant PDF download • No spam, ever

By downloading, you agree to receive occasional updates from Evaheld. Unsubscribe anytime.

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★ 5/5 Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner

University of Sydney Genesis Startup Competition 2022

Recognised for innovation in legacy preservation and advance care planning.
Winner

Evaheld wins APAC Insider Business Awards 2024

Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision

Evaheld wins Australian Enterprise Awards 2025

Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner

Evaheld wins APAC Insider Business Awards 2025

Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist

Telstra Best of Business Awards 2025

Recognised for innovation in healthcare technology and legacy preservation.
01

How quickly can partners get started with Evaheld?

Partner Onboarding · Implementation Timeline · Training
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Most partners can be onboarded and ready to launch within 2 to 4 weeks.
Read full answer: how quickly can partners get started with Evaheld?
02

How secure is client and organisation data on Evaheld?

Data Security · Privacy · Access Control
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Evaheld is built to protect sensitive personal, care, and legacy information with strong security and controlled access.
Read full answer: how secure is client and organisation data on Evaheld?
03

Can partners white-label or co-brand Evaheld?

White Label · Co-Branding · Partner Experience
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Yes. Evaheld supports co-branding and selected white-label experiences for partners that want a more aligned client journey.
Read full answer: can partners white-label or co-brand Evaheld?
04

What support do partners receive from Evaheld?

Partner Support · Training · Customer Success
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Partners receive onboarding guidance, team training, rollout support, and ongoing help as the partnership grows.
Read full answer: what support do partners receive from Evaheld?
05

Do you offer discounts for families or groups?

Family Plans · Group Discounts · Multi-User Pricing
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Yes. The Founding Family Pair is A$197 one-off for two separate Premium Lifetime Vaults for any two family members, an effective A$98.50 per Vault. Each Vault remains separately owned and controlled, with permission-based sharing available. The normal future Pair price is A$599. Organisations can contact Evaheld for group or partner pricing.
Read full answer: do you offer discounts for families or groups?
06

How does Evaheld support comprehensive planning ahead?

Evaheld platform · Planning tools · Organisation systems
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Evaheld provides structured guidance through comprehensive planning including legal document tracking, financial information organisation, healthcare wish documentation, practical information consolidation, family contact management, digital asset inventory, regular update reminders, secure encrypted storage, selective sharing controls, and AI-assisted prompts ensuring nothing important is forgotten—transforming overwhelming planning complexity into manageable guided process with everything organised in one secure accessible location.
Read full answer: how does Evaheld support comprehensive planning ahead?
07

How does Evaheld keep my data secure?

Data Security · Encryption · Privacy Protection
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Evaheld is private by default and uses encrypted connections, access controls and permission-based sharing so sensitive family, health and estate information is only shared with the people the owner chooses. Security should be read together with the Privacy Policy, Terms and the live security information published by Evaheld.
Read full answer: how does Evaheld keep my data secure?
08

Can i share my vault with family members while i am still alive?

share legacy while alive · family vault sharing · living legacy planning
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Yes. Evaheld is private by default, and you can share selected Rooms, records, requests or content with specific family members, carers, executors or advisers while keeping the rest of your Vault private. Sharing is controlled by the Vault owner and can be tailored to the person and purpose.
Read full answer: can i share my vault with family members while i am still alive?
09

What is Evaheld, and how does it help me preserve my legacy?

Digital Legacy Vault · Legacy Planning · Estate Documents
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Evaheld is an online legacy vault that unifies your life stories, advance care wishes and essential documents in one secure place. It centralises sentimental and practical content, guides you with an AI companion, and lets you share the right items with the right people at the right moment.
Read full answer: what is Evaheld, and how does it help me preserve my legacy?
10

Can i purchase an Evaheld vault as a gift?

Gift Subscriptions · Family Gifts · Gift Certificates
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Yes. You can purchase an Evaheld Vault as a gift for a parent, grandparent or someone you care about. The recipient keeps control of their own private Vault, and the gift can help them begin stories, care planning or practical estate organisation without taking ownership away from them.
Read full answer: can i purchase an Evaheld vault as a gift?
11

Are there any additional fees or hidden costs?

Pricing Transparency · Hidden Fees · Subscription Costs
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Evaheld shows current plan pricing before purchase. The Free Vault is A$0 forever, and paid plan inclusions are shown on the Plans page. Any current Lifetime or Family offer should be read with the published plan terms, inclusions and refund policy before checkout.
Read full answer: are there any additional fees or hidden costs?
12

Who is Evaheld actually for?

Legacy Planning · Family Vault · Memory Preservation
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Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?

Founding Family Limited Time Only $197

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