Telstra

Championing Health - Telstra Best of Business Awards

End-of-Life Care Planning Tools for Carers and Families.

Help the people you support keep comfort preferences, medications, advance care directives, family contacts and essential documents organised. Make their wishes easier to understand and share, while preserving meaningful stories and messages for those closest to them.

Start Your Free End-of-Life Carer Vault
Evaheld Comfort & Care Wishes trust badge for partners end of life care carersComfort & Care WishesEvaheld Family & Carer Sharing trust badge for partners end of life care carersFamily & Carer SharingEvaheld Guided Planning Tools trust badge for partners end of life care carersGuided Planning Tools
YOUR END-OF-LIFE CARER PLATFORM

Their Care. Their Wishes. Their People.

Evaheld Evaheld QR Emergency Access Card for partners end of life care carers
Less uncertainty. More meaningful support.

End of Life Care

End-of-Life Planning for Carers, Family Handover and Care Wishes

For carers searching for an end-of-life checklist, family handover tool or care wishes organiser, Evaheld helps keep contacts, documents and guidance from living only in someone’s head.

End of Life Care

Keep Care Wishes, Contacts, Documents and Family Guidance Together

Carers can help organise wishes, contacts, documents, emergency information and family guidance in a permission-based Vault, reducing uncertainty without exposing everything.

  • Move Guidance Out of Someone’s Head
  • Keep Wishes and Contacts Together
  • Share Only What Is Needed

DAILY CLARITY FOR END-OF-LIFE CARERS

Equip Family Carers With End-of-Life Wishes, Contacts & Shared Records

Your storyYour wishesYour essentials

Daily care clarity. Family connection. Less searching at difficult moments.

At the bedside, a missing medication detail, phone number or care preference can add unnecessary pressure. Evaheld helps families keep relevant routines and contacts accessible with permission, alongside the person's memories and practical information they choose to share.

01

Connection during everyday caring

Story & Legacy

Protect connection in the middle of demanding care routines.

Short recordings, photographs and gentle prompts keep identity and affection present alongside practical caring, when circumstances allow and the person wants to participate.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Recall favourite family moments together · Record the person's life beyond illness · Capture stories that bring them comfort

  • Recall favourite family moments together
  • Record the person's life beyond illness
  • Capture stories that bring them comfort

Videos, voice, photos & memories

Save a familiar voice between care visits · Connect memories to personal photographs · Preserve small moments from an ordinary day

  • Save a familiar voice between care visits
  • Connect memories to personal photographs
  • Preserve small moments from an ordinary day

Legacy letters & future messages

Help record messages to loved ones · Save words for children and grandchildren · Offer private writing for personal reflection

  • Help record messages to loved ones
  • Save words for children and grandchildren
  • Offer private writing for personal reflection

Values, traditions & remembrance

Note soothing activities and cherished routines · Preserve cultural or spiritual family rituals · Record farewell and remembrance preferences if wanted

  • Note soothing activities and cherished routines
  • Preserve cultural or spiritual family rituals
  • Record farewell and remembrance preferences if wanted
02

At-the-bedside information

Advance Care Planning & QR Emergency Card

Keep essential daily care information within authorised reach.

Personal medicines, allergies, preferred routines, clinical contact lists and recorded wishes can be kept current and shared appropriately with family or care professionals.

14 ways to clarify care wishes

Advance care planning & directives

Note the person's priorities for everyday care · Keep completed directives beside relevant records · Record preferred comfort measures for discussion

  • Note the person's priorities for everyday care
  • Keep completed directives beside relevant records
  • Record preferred comfort measures for discussion

QR Emergency Access

Select emergency QR details carefully · Maintain a current medication and allergy list · Prepare contact details for unexpected changes

  • Select emergency QR details carefully
  • Maintain a current medication and allergy list
  • Prepare contact details for unexpected changes

Decision-makers & care team

Identify the responsible healthcare decision-maker · Keep nursing and palliative contacts together · Request updated information from authorised relatives

  • Identify the responsible healthcare decision-maker
  • Keep nursing and palliative contacts together
  • Request updated information from authorised relatives

End-of-life, care & personal wishes

Record home, hospice or hospital preferences · Note sensory, religious and cultural comforts · Review details after each significant care transition

  • Record home, hospice or hospital preferences
  • Note sensory, religious and cultural comforts
  • Review details after each significant care transition
03

Relief from practical uncertainty

Estate Planning

Share family responsibilities without exposing every record.

An organised set of legal document locations, important numbers, bills and household instructions can help relatives coordinate, without giving carers unrestricted access to the person's Vault.

23 ways to organise essential information

Wills, powers & legal documents

Identify legal appointment paperwork · Record executor and solicitor contacts · Locate documents requested by professionals

  • Identify legal appointment paperwork
  • Record executor and solicitor contacts
  • Locate documents requested by professionals

Money, property, super & insurance

Organise insurer and entitlement information · List necessary finance-related contacts · Note where property documents are stored

  • Organise insurer and entitlement information
  • List necessary finance-related contacts
  • Note where property documents are stored

Important documents & everyday life

Keep identity documents available to authorised family · Explain routines for pets and the home · List recurring payments needing follow-up

  • Keep identity documents available to authorised family
  • Explain routines for pets and the home
  • List recurring payments needing follow-up

Digital legacy, Password Manager & final wishes

Record important digital account locations · Keep credentials private in password storage · Note preferred funeral contact arrangements

  • Record important digital account locations
  • Keep credentials private in password storage
  • Note preferred funeral contact arrangements

Make practical end-of-life caring easier to coordinate.

Explore a family-controlled resource for the real details of daily caring.

Book a Carer Support Demo
Trusted carers and contactsSelective records accessPrivate by default

THE FAMILY CARER EXPERIENCE

Find the details faster. Keep the person at the centre.

Families caring for someone near the end of life often juggle calls, comfort needs and changing routines. Evaheld makes it easier to record what matters today, organise the people involved and share chosen information without turning precious time into another administration project.

01

Charli starts with the question repeated most often

The carer and person receiving care can begin with a current comfort preference, the palliative nurse's number or an important medication reference, within appropriate consent and authority.

02

They organise today's care details in small steps

Key contacts, preferred routines and existing directives can be gathered gradually. Rooms and requests help authorised family members add missing information when necessary.

03

Families spend less time repeating and searching

An authorised relative can check the current care-team number, contribute an updated routine or view a selected comfort preference in a shared Room. The person being cared for remains at the centre of decisions, and private estate records and messages aren't automatically disclosed.

Try Evaheld Free
Small steps for carersTrusted helper accessPrivate by default

HOW IT WORKS

Two Powerful Platforms,
One Seamless Ecosystem

Empower your clients with our consumer app whilst managing everything through your dedicated partner dashboard

The Evaheld Consumer Experience

A beautifully simple platform where your clients preserve memories, document wishes, and organise essential information through natural conversations with Charli.

💬

Conversational Interface

Charli guides users through capturing memories and organising information with empathetic AI-powered conversations.

🗂️

All-in-one Vault

My Story & Legacy, Health & Care Wishes, Essentials & Documents, and Family & Connections — all in one place.

🔐

Bank-Level Security

End-to-end encryption, granular privacy controls, and secure document storage protect sensitive information.

👨‍👩‍👧‍👦

Controlled Sharing

Users choose exactly what to share, with whom, and when — maintaining full control over their legacy.

📱

Cross-Platform Access

Seamless experience across all devices with automatic sync and offline access capabilities.

🎯

Guided Journeys

Personalised prompts and templates help users capture what matters most without feeling overwhelmed.

🌐

Multi-Language Support

Available in multiple languages to serve diverse families and communities worldwide.

♿

Accessibility First

Designed with screen readers, keyboard navigation, and adaptive interfaces for all abilities.

Charli favicon

Charli

Online

AI Assistant
Charli favicon

Hi! I'm Charli 👋 I help you capture memories, document care wishes, and organise important documents.

I want to record my childhood memories

Charli favicon

What a beautiful gift! Let's start with where you grew up.

Trusted by 50+ Partner Organisations

Transform How Your Clients Preserve Their Legacy

Join leading organisations providing their clients with a beautiful, secure platform to capture memories, document wishes, and organise essential information — whilst you maintain full oversight.

Schedule Your Demo
No setup fees24-hour response timePartnership benefits included
Limited partnership spots available for 2026

⏰ THE TIME IS NOW

Why partner with Evaheld today?

End-of-life is one of many life transitions — but it carries profound emotional, relational and practical weight. Families now expect support that protects truth, autonomy, dignity and connection, without being directed or overwhelmed.

📈

Support families through a critical life transition

Provide structure that helps people express wishes, values and meaning — without taking control of decisions.

👥

Reduce overwhelm without directing outcomes

Give families a clear, shared place for story, wishes and practical information, easing emotional strain during an intense period.

🏆

Preserve dignity, truth and personal voice

Ensure individuals are known and remembered for who they are — not reduced to processes or paperwork.

💡

Demonstrate ethical, non-extractive care

Support families in ways that respect autonomy, consent and boundaries, strengthening trust at a vulnerable time.

FREE RESOURCE

Holding Meaning & Choice at Life's Final Transition

How to support families with clarity, dignity, human connection and autonomy — without taking control

A gentle, values-led guide for professionals supporting people and families during end-of-life — focused on structure, consent and continuity rather than direction.

Inside the guide:

A family clarity and preparedness checklist
Guidance on supporting truth, voice and meaning
A permission-based sharing framework
Designed for end-of-life and palliative care professionals

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Instant PDF download • No spam, ever

By downloading, you agree to receive occasional updates from Evaheld. Unsubscribe anytime.

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★5/5Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner

University of Sydney Genesis Startup Competition 2022

Recognised for innovation in legacy preservation and advance care planning.
Winner

Evaheld wins APAC Insider Business Awards 2024

Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision

Evaheld wins Australian Enterprise Awards 2025

Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner

Evaheld wins APAC Insider Business Awards 2025

Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist

Telstra Best of Business Awards 2025

Recognised for innovation in healthcare technology and legacy preservation.
01

How quickly can partners get started with Evaheld?

Partner Onboarding · Implementation Timeline · Training
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Most partners can be onboarded and ready to launch within 2 to 4 weeks.
Read full answer: how quickly can partners get started with Evaheld?
02

How secure is client and organisation data on Evaheld?

Data Security · Privacy · Access Control
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Evaheld is built to protect sensitive personal, care, and legacy information with strong security and controlled access.
Read full answer: how secure is client and organisation data on Evaheld?
03

Can partners white-label or co-brand Evaheld?

White Label · Co-Branding · Partner Experience
+
Yes. Evaheld supports co-branding and selected white-label experiences for partners that want a more aligned client journey.
Read full answer: can partners white-label or co-brand Evaheld?
04

What support do partners receive from Evaheld?

Partner Support · Training · Customer Success
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Partners receive onboarding guidance, team training, rollout support, and ongoing help as the partnership grows.
Read full answer: what support do partners receive from Evaheld?
05

Do you offer discounts for families or groups?

Family Plans · Group Discounts · Multi-User Pricing
+
Yes. The Founding Family Pair is A$197 one-off for two separate Premium Lifetime Vaults for any two family members, an effective A$98.50 per Vault. Each Vault remains separately owned and controlled, with permission-based sharing available. The normal future Pair price is A$599. Organisations can contact Evaheld for group or partner pricing.
Read full answer: do you offer discounts for families or groups?
06

How does Evaheld support comprehensive planning ahead?

Evaheld platform · Planning tools · Organisation systems
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Evaheld provides structured guidance through comprehensive planning including legal document tracking, financial information organisation, healthcare wish documentation, practical information consolidation, family contact management, digital asset inventory, regular update reminders, secure encrypted storage, selective sharing controls, and AI-assisted prompts ensuring nothing important is forgotten—transforming overwhelming planning complexity into manageable guided process with everything organised in one secure accessible location.
Read full answer: how does Evaheld support comprehensive planning ahead?
07

How does Evaheld keep my data secure?

Data Security · Encryption · Privacy Protection
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Evaheld is private by default and uses encrypted connections, access controls and permission-based sharing so sensitive family, health and estate information is only shared with the people the owner chooses. Security should be read together with the Privacy Policy, Terms and the live security information published by Evaheld.
Read full answer: how does Evaheld keep my data secure?
08

Can i share my vault with family members while i am still alive?

share legacy while alive · family vault sharing · living legacy planning
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Yes. Evaheld is private by default, and you can share selected Rooms, records, requests or content with specific family members, carers, executors or advisers while keeping the rest of your Vault private. Sharing is controlled by the Vault owner and can be tailored to the person and purpose.
Read full answer: can i share my vault with family members while i am still alive?
09

What is Evaheld, and how does it help me preserve my legacy?

Digital Legacy Vault · Legacy Planning · Estate Documents
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Evaheld is an online legacy vault that unifies your life stories, advance care wishes and essential documents in one secure place. It centralises sentimental and practical content, guides you with an AI companion, and lets you share the right items with the right people at the right moment.
Read full answer: what is Evaheld, and how does it help me preserve my legacy?
10

Can i purchase an Evaheld vault as a gift?

Gift Subscriptions · Family Gifts · Gift Certificates
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Yes. You can purchase an Evaheld Vault as a gift for a parent, grandparent or someone you care about. The recipient keeps control of their own private Vault, and the gift can help them begin stories, care planning or practical estate organisation without taking ownership away from them.
Read full answer: can i purchase an Evaheld vault as a gift?
11

Are there any additional fees or hidden costs?

Pricing Transparency · Hidden Fees · Subscription Costs
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Evaheld shows current plan pricing before purchase. The Free Vault is A$0 forever, and paid plan inclusions are shown on the Plans page. Any current Lifetime or Family offer should be read with the published plan terms, inclusions and refund policy before checkout.
Read full answer: are there any additional fees or hidden costs?
12

Who is Evaheld actually for?

Legacy Planning · Family Vault · Memory Preservation
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Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?