Do you offer discounts for families or groups?

Legacy preservation is inherently a family endeavour—memories and wishes you preserve will ultimately serve your loved ones, care coordination involves multiple family members, and the most complete family archives emerge when multiple generations contribute their perspectives and materials. Recognising this family-centric reality, Evaheld's pricing model includes several options for families and groups to access premium features more affordably than individual subscriptions would allow.

Family plans bundle premium access for multiple family members under a single subscription with combined reduced pricing. A typical family plan structure might include premium access for two users, perhaps a couple, at $12-13/month instead of $16 if purchased separately, or 3-4 users at $18-20/month instead of $24-32 separately—representing savings of 30-40% compared to individual accounts. These are not separate accounts that happen to be billed together; they are integrated family accounts with shared administrative controls and coordinated features.

The coordination aspects of family plans provide value beyond just cost savings. In a family plan, designated administrators, typically the primary account holder, can manage billing for all family members, view overall family storage usage, help family members with technical setup, and coordinate Family Rooms or Care Rooms that span multiple family accounts. This centralised management is particularly valuable when adult children set up comprehensive legacy preservation for aging parents who might struggle with subscription management or payment method updates.

Several common family scenarios benefit especially from family plans. Couples both wanting comprehensive documentation often find family plans ideal—both partners can individually document their memories and wishes with Charli, maintain their own personal vaults, share selectively through couple-specific rooms, and jointly manage care coordination for mutual healthcare planning. The combined cost is less than two separate accounts, and the integrated billing simplifies financial management.

Adult children caring for aging parents frequently purchase family plans that include both their own premium access and premium access for one or both parents. This allows the adult child to help set up and maintain the parents' comprehensive documentation while also building their own legacy and potentially using the platform for care coordination. The parents get the benefits of premium features—perhaps especially valuable for extensive medical records or complex care wishes—without managing their own subscription, while the adult child can oversee and assist as needed.

Multi-generational family plans serve grandparents, parents, and adult children who want to build collaborative family legacy archives. Perhaps grandparents are documenting family history and stories from their generation, parents are adding their own memories and contemporary family documentation, and adult children are contributing their perspectives and helping with technical aspects. The family plan creates a unified ecosystem where everyone has the tools they need, shared Family Rooms facilitate collaboration, and the combined cost is manageable when split across multiple benefiting family members.

Siblings coordinating care for aging parents might pool resources to purchase a family plan that includes premium access for the parents plus each contributing sibling. This enables coordinated care management through shared Care Rooms, ensures all siblings have access to critical medical and legal information, facilitates communication about care decisions, and distributes the financial cost across those benefiting from the platform. The family plan structure prevents the coordination problems that emerge when some siblings have access to features others do not.

Family plan eligibility and structure vary based on specific needs. We define "family" broadly to include not just traditional nuclear family structures but couples, extended family, chosen family, and domestic partnerships. If you are coordinating legacy preservation and care with people you consider family, we will work with you to structure an appropriate family plan. The technical requirement is simply that the accounts should genuinely represent connected people who will be sharing content or coordinating care, not unrelated individuals trying to exploit family pricing.

Beyond family plans, Evaheld offers significant discounts for organisational partnerships serving larger groups. Aged care facilities can provide premium Evaheld access to all residents, or make it available as an option, at deeply discounted per-resident pricing. A facility with 100 residents might pay a fraction of the normal premium cost per resident because of economies of scale and the value Evaheld receives from the partnership. Residents get premium features that improve their care experience and family communication, the facility benefits from better documented care wishes and reduced incidents from incomplete information, and the pricing makes it financially feasible to offer this benefit to all residents.

Healthcare practices and hospitals can establish enterprise partnerships where Evaheld integrates into their patient care workflows. Patients receive premium access often at no additional cost through their health plan or included in practice fees, physicians get better access to comprehensive medical histories and documented care wishes, care coordination improves through shared Care Rooms, and the practice enhances patient satisfaction and outcomes. The pricing for these partnerships reflects the mutual value—Evaheld gains multiple users and integration into healthcare workflows, while the practice gains efficiency and patient care improvements worth far more than the subscription cost.

Community organisations, support groups, and service providers such as palliative care organisations, cancer support networks, dementia care providers, or bereavement support groups can offer Evaheld to their members or clients as a programme benefit. These organisations often serve populations with particularly pressing legacy preservation and advance care planning needs, and providing Evaheld access advances their mission. Pricing for these partnerships is designed to be affordable even for non-profit organisations with limited budgets, sometimes structured as per-user fees or flat organisational rates depending on scale.

Professional associations and membership organisations representing solicitors, doctors, financial planners, or other professions can offer Evaheld premium access as a member benefit. This benefits members personally while also enhancing their professional capabilities—a solicitor with comprehensive legacy planning experience through personal use can better advise clients on these topics. Pricing for professional associations typically involves per-member fees at discounted rates reflecting the volume of members.

Employer-sponsored benefits represent another growing area for group access. Progressive employers recognise that supporting employees with legacy planning, advance care directives, and care coordination reduces stress that affects productivity and wellbeing. Offering Evaheld premium access as an employee benefit—perhaps alongside health insurance and retirement planning—shows commitment to holistic employee support. Employer plans use group pricing that makes providing this benefit to hundreds or thousands of employees financially practical.

The process for arranging family or group pricing is deliberately flexible and consultative rather than restricted to rigid pre-set tiers. Contact our team via email or phone, describe your situation—how many users, what relationship between users, what features are most important, what budget constraints exist—and we will propose appropriate plan structures and pricing. We can often accommodate specific needs—perhaps one user needs unlimited storage while others need just basic premium features, or perhaps you want to start with a smaller group and add members over time.

Pricing discussions are always transparent and pressure-free. We provide clear quotes showing exactly what you will pay, what features are included, how billing works, and how the family or group plan compares to individual subscriptions. If our proposal does not fit your budget, we discuss alternatives—perhaps a smaller user count, or starting with annual rather than monthly billing, or phasing in premium access over time. Our goal is finding arrangements that genuinely work for your situation, not forcing sales that create financial stress.

Family and group plans operate under the same refund policy and plan flexibility as individual accounts. If you purchase a family plan and decide within 30 days it is not providing appropriate value, you can request a full refund. If your family circumstances change—perhaps you started with a plan for four users but one no longer needs premium—you can adjust the plan. Adding or removing users, changing billing intervals, or modifying features can typically be accommodated with transparent pricing adjustments.

The underlying philosophy of family and group pricing is that legacy preservation serves networks of people, not isolated individuals, and pricing should reflect this reality. When multiple connected people preserve their legacies, coordinate care, and share memories through Evaheld, they create more value for each other than any individual could create alone. Our pricing should encourage rather than penalise this collaboration by making it affordable for families and groups to access the tools they need collectively.