Telstra

Championing Health - Telstra Best of Business Awards

Dementia Care Made Easier for Families and Carers.

Caring for someone with dementia? Keep daily routines, medications, calming strategies, comfort preferences, care information and important contacts together. Help family and carers understand what works, what matters and how to provide more consistent support.

Start Your Free Dementia Care Vault
Evaheld Free Forever, No Card trust badge for life stages dementia carersFree Forever, No CardEvaheld Daily Routines & Preferences trust badge for life stages dementia carersDaily Routines & PreferencesEvaheld Trusted Carer Sharing trust badge for life stages dementia carersTrusted Carer Sharing
YOUR DEMENTIA CARE VAULT

Their Routines. Their Comfort. Their Story.

Evaheld Evaheld QR Emergency Access Card for life stages dementia carers
Help everyone understand the person behind the diagnosis.

Caring for Parents & Family

Dementia Care Plan for Carers, Routines and Family Support

For carers searching for a dementia care plan, dementia caregiver checklist or ways to share routines and comfort cues, this pathway keeps preferences, documents and life story in one place while preserving the person behind the diagnosis.

Caring for Parents & Family

Dementia Care Planning for Carers

Dementia Carers

Help family dementia carers organise routines, preferences, medical context, decision-makers, documents and the person's life story so care stays practical and person-centred.

  • Share Comfort Cues and Routines

  • Keep Life Story Visible

  • Support Carers With Clear Context

Founding Family Offer

Two lifetime vaults.
One lasting family legacy.

Two private Premium Lifetime Vaults for any two family members—independently owned and controlled, with shared Rooms for the stories, memories and important information that belong together as a lasting family legacy.

$197One-Off · No Recurring Subscription
$98.50 per parent during the founding offerFuture Pair Price $599
Story & LegacyStories, voice, video, letters and future messages
Health & CareCare wishes, emergency context and decision-makers
Estate PlanningWills, assets, digital legacy and executor guidance
Unlimited private and shared roomsUnlimited content and requestsFree Vaults for loved onesEstate Planning ChecklistAdvance Care PlanningWrite a Life Story BookVoice, video and uploadsFuture Milestone Scheduling
Secure your family legacy for $197

One-off payment. No recurring subscription.

Buying as a gift? Send it today or deliver it on a milestone
5/5Trusted & Secure
One-off paymentNo Recurring Subscription
10,000+ familiesSecure their legacy with Evaheld
60-day money-back guaranteeNo questions asked

CARING FOR SOMEONE WITH DEMENTIA

Organise a Person-Centred Dementia Care Plan for Family Carers

Your storyYour wishesYour essentials

Familiarity for them. Coordination for carers. Respect for choice.

Families and support workers may know different parts of a person's daily life: the comforting song, medication routine or phrase that calms them. Evaheld brings that knowledge, key contacts and care wishes together with permission-based Rooms and requests, while keeping privacy and legal authority boundaries clear.

01

The person behind the symptoms

Story & Legacy

Help everyone recognise the person behind the symptoms.

Family memories, preferred names, meaningful photographs and daily rituals can help care supporters understand the person beyond a diagnosis.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Record how they like to be addressed · Describe relationships and family background · Capture favourite childhood and adult stories

  • Record how they like to be addressed
  • Describe relationships and family background
  • Capture favourite childhood and adult stories

Videos, voice, photos & memories

Preserve familiar voices and songs · Attach names to important family photos · Keep comforting memories available

  • Preserve familiar voices and songs
  • Attach names to important family photos
  • Keep comforting memories available

Legacy letters & future messages

Save messages from children and grandchildren · Collect family contributions in a shared Room · Document reassuring stories for familiar routines

  • Save messages from children and grandchildren
  • Collect family contributions in a shared Room
  • Document reassuring stories for familiar routines

Values, traditions & remembrance

List favourite foods and meaningful traditions · Record preferences for music and familiar surroundings · Capture personal remembrance wishes respectfully

  • List favourite foods and meaningful traditions
  • Record preferences for music and familiar surroundings
  • Capture personal remembrance wishes respectfully
02

A practical dementia care reference

Advance Care Planning & QR Emergency Card

Keep familiar routines and essential care details within reach.

A permission-based Vault can organise current medicines, behavioural comfort cues, emergency information, appointed representatives and health contacts while allowing carers to request missing details.

14 ways to organise care wishes

Advance care planning & directives

Record care routines that work well · Locate completed directives where applicable · Document known medical treatment preferences

  • Record care routines that work well
  • Locate completed directives where applicable
  • Document known medical treatment preferences

QR Emergency Access

Choose appropriate QR emergency information · Maintain medication, allergy and condition lists · Keep a current emergency contact hierarchy

  • Choose appropriate QR emergency information
  • Maintain medication, allergy and condition lists
  • Keep a current emergency contact hierarchy

Decision-makers & care team

Record legally recognised decision-making authority · List memory clinics and treating professionals · Share specific routines with authorised carers

  • Record legally recognised decision-making authority
  • List memory clinics and treating professionals
  • Share specific routines with authorised carers

End-of-life, care & personal wishes

Document triggers and calming strategies · Record food, language and cultural preferences · Update information when support arrangements change

  • Document triggers and calming strategies
  • Record food, language and cultural preferences
  • Update information when support arrangements change
03

Reducing the family's admin burden

Estate Planning

Share practical tasks without handing over private affairs.

Legal appointments, household tasks, insurance references and financial contact details can be kept separately from shared care routines to avoid unnecessary exposure of sensitive affairs.

23 ways to organise essential records

Wills, powers & legal documents

Identify power of attorney documentation · Find wills and relevant guardianship records · List legal contacts and authorised representatives

  • Identify power of attorney documentation
  • Find wills and relevant guardianship records
  • List legal contacts and authorised representatives

Money, property, super & insurance

Record benefit and care funding contacts · Keep insurer and pension information findable · Note property-related paperwork locations

  • Record benefit and care funding contacts
  • Keep insurer and pension information findable
  • Note property-related paperwork locations

Important documents & everyday life

Store relevant identification and certificates · Explain household support arrangements · List recurring tasks relatives may take on

  • Store relevant identification and certificates
  • Explain household support arrangements
  • List recurring tasks relatives may take on

Digital legacy, Password Manager & final wishes

Protect passwords outside the shared care Room · Record digital access permissions separately · Document final wishes only when appropriate

  • Protect passwords outside the shared care Room
  • Record digital access permissions separately
  • Document final wishes only when appropriate

Make today's care a little easier to coordinate.

Begin with one medication, daily routine or trusted contact, then involve others appropriately.

Start Your Free Vault
Consent-led collaborationShared RoomsTwo-way requests

HELPERS WORKING FROM THE SAME PERSONAL CONTEXT

Keep the routines that help your loved one feel recognised within reach.

A care worker may know the medication schedule; a relative knows the favourite song or what calms a difficult afternoon. Evaheld helps appropriately authorised people organise these insights together without losing the person's identity or privacy.

01

Write down what works today

Start with how your loved one prefers to be addressed, a familiar routine or the person who knows a key detail. Little things can matter in everyday support.

02

Gather contributions with rooms and requests

Use selected Rooms and information requests to invite family and care supporters to fill knowledge gaps, with consent and appropriate authority.

03

Familiar details make everyday dementia care more personal

One relative can explain a comforting song, another can update a routine, and an appropriately authorised carer can see selected notes in a Room. Shared understanding may reduce repeated guesswork, while the person's wishes, consent and formal decision-making roles stay central.

Organise Dementia Care
Family collaborationNo automatic full accessRespect for the individual
SUPPORT FOR THE PERSON HOLDING IT TOGETHER

Less to hold in your head.
More clarity for their care.

Keep routines, health information, trusted contacts and family updates in one place, so caring does not rely on one person remembering everything.

START WITH ONE ROUTINE

“What is the care detail you wish everyone involved already knew?”

CARE INFORMATION, SHARED WITH CARE.
THEIR VOICE

The voice you know by heart.

Give them a way to preserve their familiar voice, favourite stories and little pieces of wisdom for those they love.

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★5/5Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner

University of Sydney Genesis Startup Competition 2022

Recognised for innovation in legacy preservation and advance care planning.
Winner

Evaheld wins APAC Insider Business Awards 2024

Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision

Evaheld wins Australian Enterprise Awards 2025

Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner

Evaheld wins APAC Insider Business Awards 2025

Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist

Telstra Best of Business Awards 2025

Recognised for innovation in healthcare technology and legacy preservation.
01

How do i maintain my own wellbeing whilst caring for someone with dementia?

Carer wellbeing · Respite care · Caregiver burnout
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Maintaining carer wellbeing requires accepting you cannot do everything alone, accessing regular respite through day programmes or home care, joining dementia carer support groups, prioritizing physical health with exercise and medical care, getting adequate sleep even if requiring medication or night-time care assistance, maintaining social connections despite caregiving demands, seeking counselling or therapy for emotional support, setting realistic expectations releasing perfectionistic standards, asking for and accepting help from family and friends, and recognizing that caring for yourself enables caring for them—self-care represents necessity not selfishness for sustainable caregiving.
Read full answer: how do i maintain my own wellbeing whilst caring for someone with dementia?
02

How do i help someone with dementia maintain their dignity and identity?

Dignity · Identity · Person-centred care
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Preserving dignity and identity requires treating them as capable adult not child, involving them in decisions about care and daily life, maintaining meaningful activities matching current abilities, respecting privacy during personal care, preserving social connections with friends and community, honoring life-long roles and interests, using respectful language and avoiding baby talk, allowing choices whenever safely possible, focusing on strengths and abilities not just losses, and remembering the whole person beyond the disease—recognising that dementia affects brain not personhood, maintaining relationship and connection throughout decline.
Read full answer: how do i help someone with dementia maintain their dignity and identity?
03

When is it time to consider residential memory care?

Memory care · Residential placement · Nursing homes
+
Consider residential care when 24-hour supervision becomes necessary, safety cannot be maintained at home despite modifications, wandering creates constant risk, aggressive or dangerous behaviors exceed family capacity, medical needs require professional nursing, caregiver health deteriorating from exhaustion, social isolation persisting despite efforts, quality of life would improve in specialized environment, or family caregiving causing relationship destruction—placement decision balances safety, specialized dementia care benefits, family capacity limits, and recognition that professional dementia care sometimes provides superior support to struggling family whilst preserving loving relationship through visits rather than overwhelming caregiving burden.
Read full answer: when is it time to consider residential memory care?
04

How do i navigate the progression of dementia and plan ahead?

Dementia progression · Disease stages · Care planning
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Navigating dementia progression requires understanding typical disease stages whilst recognizing individual variation, documenting wishes and preferences early whilst person can communicate them, establishing legal and financial protections before capacity lost, planning for increasing care needs over time, preparing emotionally for likely deterioration, having honest conversations about end-of-life wishes, building support network for long journey, accessing disease-specific education and resources, regularly reassessing care plans as needs change, and balancing hope with realistic preparation—recognising that whilst trajectory variable, proactive planning whilst person retains capacity honors autonomy whilst preparing family for challenging road ahead.
Read full answer: how do i navigate the progression of dementia and plan ahead?
05

How does Evaheld support dementia carers and families?

Evaheld · Digital legacy · Memory preservation
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Evaheld supports dementia carers by capturing person's life story, memories, and wisdom early whilst they can still communicate them, preserving their voice and identity before cognitive decline erases memories, documenting care wishes and healthcare preferences, creating legacy for family and future generations, providing meaningful activity through guided reminiscence conversations, facilitating important discussions whilst person cognitively able, organizing essential information for care coordination, and ensuring person's essence preserved beyond disease—offering families practical tool for memory preservation whilst creating precious record honoring person's life before dementia, enabling informed care decisions, and providing comfort during and after devastating journey.
Read full answer: how does Evaheld support dementia carers and families?
06

Who is Evaheld actually for?

Legacy Planning · Family Vault · Memory Preservation
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Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?
07

Who should use a digital legacy vault and when should i start?

digital legacy vault · when to start legacy planning · legacy planning for families
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Everyone should use a Digital Legacy Vault, regardless of age. The best time to start is now.
Read full answer: who should use a digital legacy vault and when should i start?
08

How do i get started and what should i preserve first?

Getting Started · Legacy Planning · Onboarding Guide
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Start with one urgent item — a treasured memory, a health wish, or a key document — and let Charli guide you with small prompts. Evaheld turns the first ten minutes into real progress, then helps you expand gradually into a complete, organised Legacy Vault at your own pace.
Read full answer: how do i get started and what should i preserve first?
09

What do i actually get when i use Evaheld?

Digital Memory Book · Health Directive Tools · Estate Document Vault
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You get a secure digital Legacy Vault with three connected pillars: Story and Legacy for memories, Health and Care for advance directives, and Essentials for wills and records. Charli guides each step, QR emergency access links to your live vault, and private Rooms let you share precise items with specific people.
Read full answer: what do i actually get when i use Evaheld?
10

How can extended family collaborate on family legacy documentation?

Extended family · Collaboration · Family historians
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Extended family collaboration involves designating family historians or coordinators, organising family gatherings focused on storytelling, conducting interviews across multiple family branches, creating shared digital archives accessible to all family members, dividing documentation responsibilities by branch or theme, combining multiple perspectives on shared events, resolving disagreements about facts or interpretations respectfully, and recognising that collaborative multi-voice family narrative creates richer legacy than single-author approach.
Read full answer: how can extended family collaborate on family legacy documentation?
11

Can i share my vault with family members while i am still alive?

share legacy while alive · family vault sharing · living legacy planning
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Yes. Evaheld is private by default, and you can share selected Rooms, records, requests or content with specific family members, carers, executors or advisers while keeping the rest of your Vault private. Sharing is controlled by the Vault owner and can be tailored to the person and purpose.
Read full answer: can i share my vault with family members while i am still alive?
12

What if i struggle with writing or technology?

Technology barriers · Writing difficulties · Voice recording
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You don't need to be a skilled writer or tech-savvy to create meaningful legacy—Evaheld offers voice recording options where you simply talk instead of typing, conversational AI prompts that guide you through questions naturally, family members can help with technology whilst you provide the content, short bullet-point responses work perfectly well, and the platform is specifically designed for older users with simple, clear interfaces.
Read full answer: what if i struggle with writing or technology?