Telstra

Championing Health - Telstra Best of Business Awards

Their story, your support — together.
Personal History, Care Wishes and Legacy — One Digital Vault

Preserve their life story, document their care wishes, and keep everything accessible for those supporting them — guided by Charli, your AI Legacy Companion.

Consistent care context Share with the right people Start free — no credit card
Charli, Evaheld AI guide

Charli

Your legacy guide · Online

AI Assistant
Charli, Evaheld AI guide

Let's save their routines, triggers and preferences so everyone supporting them has clarity.

I need to update things as symptoms change.Will the care team be able to access everything easily?

I'm worried others won't know what comforts them or calms them.

Charli, Evaheld AI guide

Add one update now — a behaviour, a new comfort or a change in routine. I'll keep it organised.

Smiling family using Evaheld
Loved by 10,000+ families
60 Day Guarantee Most families lose the stories and wishes that matter most.

“Having Dad’s routines, calming strategies, and personal history available has helped every carer support him with greater daily consistency and dignity.”

Valerie, Family carer

Caring for Parents & Family

Dementia Care Plan for Carers, Routines and Family Support

For carers searching for a dementia care plan, dementia caregiver checklist or ways to share routines and comfort cues, this pathway keeps preferences, documents and life story in one place while preserving the person behind the diagnosis.

Caring for Parents & Family

Dementia Care Planning for Carers

Dementia Carers

Help family dementia carers organise routines, preferences, medical context, decision-makers, documents and the person's life story so care stays practical and person-centred.

  • Share Comfort Cues and Routines

  • Keep Life Story Visible

  • Support Carers With Clear Context

Founding Family Offer

Two lifetime vaults.
One lasting family legacy.

Two private Premium Lifetime Vaults for any two family members—independently owned and controlled, with shared Rooms for the stories, memories and important information that belong together as a lasting family legacy.

$197One-Off · No Recurring Subscription
$98.50 per parent during the founding offerFuture Pair Price $599
Story & LegacyStories, voice, video, letters and future messages
Health & CareCare wishes, emergency context and decision-makers
Estate PlanningWills, assets, digital legacy and executor guidance
Unlimited private and shared roomsUnlimited content and requestsFree Vaults for loved onesEstate Planning ChecklistAdvance Care PlanningWrite a Life Story BookVoice, video and uploadsFuture Milestone Scheduling
Secure your family legacy for $197

One-off payment. No recurring subscription.

Buying as a gift? Send it today or deliver it on a milestone
5/5 Trusted & Secure
One-off payment No Recurring Subscription
10,000+ families Secure their legacy with Evaheld
60-day money-back guarantee No questions asked

The complete Evaheld Vault

A Dementia Care Plan That Honours Who They Are

Your story your wishes your essentials Finally connected

Everything I need to provide consistent, compassionate, person-centred care.

01

Your story

Story & Legacy

Turn a lifetime of stories into something your family can keep.

Record Mum or Dad’s life story, preserve family history, capture their voice, write legacy and goodbye letters, and create messages for birthdays, weddings and milestones they can still be part of.

200+ guided ways to preserve a lifetime

Life stories, memoirs & family history

Record Mum or Dad’s life story · Create a guided memoir or family history · Preserve childhood memories and the stories behind treasured photos

  • Record Mum or Dad’s life story
  • Create a guided memoir or family history
  • Preserve childhood memories and the stories behind treasured photos

Videos, voice, photos & memories

Record their voice and favourite stories · Create a family history podcast · Preserve meaningful photos and videos with the memories behind them

  • Record their voice and favourite stories
  • Create a family history podcast
  • Preserve meaningful photos and videos with the memories behind them

Legacy letters & future messages

Write goodbye letters, legacy letters and legacy statements · Leave letters for children and grandchildren · Schedule birthday, wedding and milestone messages for the future

  • Write goodbye letters, legacy letters and legacy statements
  • Leave letters for children and grandchildren
  • Schedule birthday, wedding and milestone messages for the future

Values, traditions & remembrance

Pass on values and life lessons · Preserve family recipes and traditions · Record personal funeral, memorial and remembrance wishes

  • Pass on values and life lessons
  • Preserve family recipes and traditions
  • Record personal funeral, memorial and remembrance wishes
02

Your care wishes

Advance Care Planning & QR Emergency Card

Make your care wishes clear while the conversation is yours to have.

Record future healthcare wishes, Advance Care Directives, substitute decision-makers, emergency health information and personal care preferences — and share the context behind those choices with the people who matter.

14 ways to make your care wishes easier to understand and act on

Advance care planning & directives

Record future healthcare wishes and what matters most · Store or complete advance care directives where available · Record treatments or outcomes they would want or refuse

  • Record future healthcare wishes and what matters most
  • Store or complete advance care directives where available
  • Record treatments or outcomes they would want or refuse

QR Emergency Access

Share critical information through a QR Emergency Access Card · Keep medications, allergies and important medical information together · Make emergency contacts easy to find

  • Share critical information through a QR Emergency Access Card
  • Keep medications, allergies and important medical information together
  • Make emergency contacts easy to find

Decision-makers & care team

Record who should speak for them if they cannot · Identify substitute decision-makers · Keep GP, specialist and healthcare contacts together

  • Record who should speak for them if they cannot
  • Identify substitute decision-makers
  • Keep GP, specialist and healthcare contacts together

End-of-life, care & personal wishes

Record where and how they would prefer to be cared for · Capture hospital, home-care and aged-care preferences · Preserve cultural, spiritual and end-of-life wishes

  • Record where and how they would prefer to be cared for
  • Capture hospital, home-care and aged-care preferences
  • Preserve cultural, spiritual and end-of-life wishes
03

Your essentials

Estate Planning

Bring the practical side of life into one clear picture.

Bring together your will, powers of attorney, Password Manager, important documents, property, superannuation, insurance, digital accounts and final wishes — so the right people can find what they need without piecing it together.

23 ways to organise the information your family may one day need

Wills, powers & legal documents

Create or securely store a will · Keep powers of attorney and guardianship documents together · Record executors, lawyers and other key contacts

  • Create or securely store a will
  • Keep powers of attorney and guardianship documents together
  • Record executors, lawyers and other key contacts

Money, property, super & insurance

List bank accounts, investments and property · Record superannuation and insurance details · Keep accountant, adviser and financial contacts easy to find

  • List bank accounts, investments and property
  • Record superannuation and insurance details
  • Keep accountant, adviser and financial contacts easy to find

Important documents & everyday life

Organise important documents and IDs · Record utilities, subscriptions and recurring bills · Leave the household instructions only you currently know

  • Organise important documents and IDs
  • Record utilities, subscriptions and recurring bills
  • Leave the household instructions only you currently know

Digital legacy, Password Manager & final wishes

Securely store passwords, online accounts, digital assets and access instructions · Decide what should happen to social media, digital files and online accounts · Leave funeral, memorial and final wishes

  • Securely store passwords, online accounts, digital assets and access instructions
  • Decide what should happen to social media, digital files and online accounts
  • Leave funeral, memorial and final wishes

Your Vault does not need to be finished. It just needs to begin.

Capture a story. Record a wish. Add one important detail. Invite someone you love. Build something your family can keep growing with you.

Compare plans
Private & secure Permission-based sharing Begin with one prompt

How It Works

Simple Steps That Support You While You Care for Them

Stay organised, stay informed, and share with confidence.

Capture What Matters

Routines, comforts, triggers — capture one thing at a time. Charli helps you remember what they need.

TriggersBehavioursComfort cues

Build Their Profile

Add personal history, care preferences, and medical notes over time.

Share With the Team

Give family and clinicians the clarity they need for consistent, person-centred care.

Start Your Free Vault
Free forever planNo credit cardFree Vaults for your loved ones

Start Your Dementia Carer Vault Today

Keep their story and wishes at the heart of every care decision.

Free planNo credit card

REAL FAMILIES. REAL EXPERIENCES.

See what changes when everything that matters has a place.

From preserving stories and future messages to documenting care wishes and important information, families share how Evaheld makes it easier to begin, stay connected and leave something meaningful behind.

★★★★★ 5/5 Verified Google reviews

Family story

"Your legacy: A gift that lasts forever"

See how families use Evaheld to send meaningful messages, preserve memories and create something their loved ones can return to — and add to — over time.

Partner recognition

You're In Safe Hands

✦Awards & recognition
Winner University of Sydney Genesis Startup Competition 2022 Recognised for innovation in legacy preservation and advance care planning.
Winner Evaheld wins APAC Insider Business Awards 2024 Most Innovative Memorialisation & Care Planning Business 2024 — Social Impact Startup of the Year 2024
Corporate Vision Evaheld wins Australian Enterprise Awards 2025 Innovation & Advance Care Planning Company 2025 — Service Excellence 2025
Winner Evaheld wins APAC Insider Business Awards 2025 Most Compassionate Legacy Planning CEO 2025 — Michelle Gomes
Championing Health State Finalist Telstra Best of Business Awards 2025 Recognised for innovation in healthcare technology and legacy preservation.
01 How do i maintain my own wellbeing whilst caring for someone with dementia? Do · Maintain · Own +
Maintaining carer wellbeing requires accepting you cannot do everything alone, accessing regular respite through day programmes or home care, joining dementia carer support groups, prioritizing physical health with exercise and medical care, getting adequate sleep even if requiring medication or night-time care assistance, maintaining social connections despite caregiving demands, seeking counselling or therapy for emotional support, setting realistic expectations releasing perfectionistic standards, asking for and accepting help from family and friends, and recognizing that caring for yourself enables caring for them—self-care represents necessity not selfishness for sustainable caregiving.
Read full answer: how do i maintain my own wellbeing whilst caring for someone with dementia?
02 How do i help someone with dementia maintain their dignity and identity? Do · Help · Someone +
Preserving dignity and identity requires treating them as capable adult not child, involving them in decisions about care and daily life, maintaining meaningful activities matching current abilities, respecting privacy during personal care, preserving social connections with friends and community, honoring life-long roles and interests, using respectful language and avoiding baby talk, allowing choices whenever safely possible, focusing on strengths and abilities not just losses, and remembering the whole person beyond the disease—recognising that dementia affects brain not personhood, maintaining relationship and connection throughout decline.
Read full answer: how do i help someone with dementia maintain their dignity and identity?
03 When is it time to consider residential memory care? When · It · Time +
Consider residential care when 24-hour supervision becomes necessary, safety cannot be maintained at home despite modifications, wandering creates constant risk, aggressive or dangerous behaviors exceed family capacity, medical needs require professional nursing, caregiver health deteriorating from exhaustion, social isolation persisting despite efforts, quality of life would improve in specialized environment, or family caregiving causing relationship destruction—placement decision balances safety, specialized dementia care benefits, family capacity limits, and recognition that professional dementia care sometimes provides superior support to struggling family whilst preserving loving relationship through visits rather than overwhelming caregiving burden.
Read full answer: when is it time to consider residential memory care?
04 How do i navigate the progression of dementia and plan ahead? Do · Navigate · Progression +
Navigating dementia progression requires understanding typical disease stages whilst recognizing individual variation, documenting wishes and preferences early whilst person can communicate them, establishing legal and financial protections before capacity lost, planning for increasing care needs over time, preparing emotionally for likely deterioration, having honest conversations about end-of-life wishes, building support network for long journey, accessing disease-specific education and resources, regularly reassessing care plans as needs change, and balancing hope with realistic preparation—recognising that whilst trajectory variable, proactive planning whilst person retains capacity honors autonomy whilst preparing family for challenging road ahead.
Read full answer: how do i navigate the progression of dementia and plan ahead?
05 How does Evaheld support dementia carers and families? Evaheld · Support · Dementia +
Evaheld supports dementia carers by capturing person's life story, memories, and wisdom early whilst they can still communicate them, preserving their voice and identity before cognitive decline erases memories, documenting care wishes and healthcare preferences, creating legacy for family and future generations, providing meaningful activity through guided reminiscence conversations, facilitating important discussions whilst person cognitively able, organizing essential information for care coordination, and ensuring person's essence preserved beyond disease—offering families practical tool for memory preservation whilst creating precious record honoring person's life before dementia, enabling informed care decisions, and providing comfort during and after devastating journey.
Read full answer: how does Evaheld support dementia carers and families?
06 Who is Evaheld actually for? Who · Evaheld · Actually +
Evaheld is for anyone who wants clarity about their legacy — individuals, families, carers, and adult children planning ahead. It suits every life stage, from young adults organising life admin to older Australians recording stories, care directives and estate documents in one secure, private vault.
Read full answer: who is Evaheld actually for?
07 Who should use a digital legacy vault and when should i start? When · Should · Start +
Everyone should use a Digital Legacy Vault, regardless of age. The best time to start is now.
Read full answer: who should use a digital legacy vault and when should i start?
08 How do i get started and what should i preserve first? Do · Get · Started +
Start with one urgent item — a treasured memory, a health wish, or a key document — and let Charli guide you with small prompts. Evaheld turns the first ten minutes into real progress, then helps you expand gradually into a complete, organised Legacy Vault at your own pace.
Read full answer: how do i get started and what should i preserve first?
09 What do i actually get when i use Evaheld? Do · Actually · Get +
You get a secure digital Legacy Vault with three connected pillars: Story and Legacy for memories, Health and Care for advance directives, and Essentials for wills and records. Charli guides each step, QR emergency access links to your live vault, and private Rooms let you share precise items with specific people.
Read full answer: what do i actually get when i use Evaheld?
10 How can extended family collaborate on family legacy documentation? Extended · Family · Collaborate +
Extended family collaboration involves designating family historians or coordinators, organising family gatherings focused on storytelling, conducting interviews across multiple family branches, creating shared digital archives accessible to all family members, dividing documentation responsibilities by branch or theme, combining multiple perspectives on shared events, resolving disagreements about facts or interpretations respectfully, and recognising that collaborative multi-voice family narrative creates richer legacy than single-author approach.
Read full answer: how can extended family collaborate on family legacy documentation?
11 Can i share my vault with family members while i am still alive? Share · Vault · Family +
Yes. Evaheld is private by default, and you can share selected Rooms, records, requests or content with specific family members, carers, executors or advisers while keeping the rest of your Vault private. Sharing is controlled by the Vault owner and can be tailored to the person and purpose.
Read full answer: can i share my vault with family members while i am still alive?
12 What if i struggle with writing or technology? If · Struggle · Writing +
You don't need to be a skilled writer or tech-savvy to create meaningful legacy—Evaheld offers voice recording options where you simply talk instead of typing, conversational AI prompts that guide you through questions naturally, family members can help with technology whilst you provide the content, short bullet-point responses work perfectly well, and the platform is specifically designed for older users with simple, clear interfaces.
Read full answer: what if i struggle with writing or technology?

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