THE EVAHELD STORY · YOUR QUESTIONS ANSWERED

Does Evaheld offer a free plan or trial?

Yes! Evaheld offers a genuinely free forever plan—not a limited trial. No credit card required, no time limit, and no pressure to upgrade. The free plan includes unlimited AI conversations with Charli to capture memories and wishes, document storage for essential files, advance care planning tools, Family Rooms and Care Rooms for sharing with loved ones and care teams, and bank-level security. You can use the free plan indefinitely and only upgrade when you need additional features like expanded storage, priority support, or advanced care coordination.

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THE SHORT ANSWER

Yes! Evaheld offers a genuinely free forever plan—not a limited trial. No credit card required, no time limit, and no pressure to upgrade. The free plan includes unlimited AI conversations with Charli to capture memories and wishes, document storage for essential files, advance care planning tools, Family Rooms and Care Rooms for sharing with loved ones and care teams, and bank-level security. You can use the free plan indefinitely and only upgrade when you need additional features like expanded storage, priority support, or advanced care coordination.

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FULL ANSWER

Does Evaheld offer a free plan or trial?

Evaheld Editorial Team
9 min read

Evaheld offers a true free-forever starting point rather than a short trial countdown. You can open an account without entering a card, begin recording memories and wishes immediately, store essential documents, and share key information with loved ones. You only need to upgrade if your storage, coordination, or support needs grow beyond the free tier.

01 / WHAT FREE FOREVER EVAHELD

What a free forever Evaheld plan actually includes

The most important distinction is that Evaheld is designed to let you begin properly, not merely peek inside for a few days. The free tier gives you access to the core digital legacy vault, which means you can start documenting stories, practical instructions, care wishes, and family context without feeling that the platform is withholding the real experience until you pay.

In practical terms, the free plan suits the work most households need first. You can capture memories with Charli, organise documents that would be hard to find in a crisis, and start putting order around conversations that are often delayed for too long. For many people, that first stage is the hardest part emotionally. A no-cost start removes one more reason to postpone important planning.

It also means you can test your own rhythm. Some people use Evaheld weekly to gradually build a deep archive. Others log in for short bursts after a health appointment, a family conversation, or a moment of reflection. The free plan supports both patterns because it is built for real households, not a rushed evaluation window.

02 / WHY IT MATTERS

Why a free forever plan matters beyond a short trial

Short trials often create the wrong kind of urgency. They push people to decide whether a tool is “worth it” before they have even had one honest conversation with a parent, gathered a will from the filing cabinet, or reflected on what they would want a partner or child to know in a medical emergency. The guide on how to start legacy planning for free is useful for this exact reason: it frames planning as something that should begin gently and sustainably, not under a stopwatch.

That matters emotionally as well as financially. Legacy work touches grief, ageing, fear, memory, family tension, practical administration, and identity. A countdown timer can make meaningful work feel transactional. By contrast, a free-forever structure gives people room to begin when they are ready, pause when life becomes busy, and come back without the pressure of losing access or wasting money.

There is also a trust question. When a platform asks for a card before it has proven its value, many people assume they are being funnelled towards an automatic charge. Public guidance such as the ACCC information on misleading pricing claims is a helpful reminder that clarity matters. Evaheld’s approach is simpler: start first, decide later, and only pay if your needs genuinely change.

03 / WHO GAINS MOST FROM

Who gains the most from starting on Evaheld free plan

The free plan is especially useful for people at the beginning of a planning journey. That includes adults who know they should organise their affairs but have not yet decided what belongs in one place, carers helping a mum or dad gather scattered paperwork, and families who want to preserve stories before a diagnosis, relocation, or later-life transition makes those conversations harder.

It is also a sensible fit for households whose needs are meaningful but still compact. If your current priority is to store a manageable set of papers, create a few key notes about health wishes, and preserve family memories in a secure space, you may find the free tier fully adequate. If you want a broader sense of how Evaheld structures rooms and collaboration, the explanation of how Rooms and content requests work helps show how sharing can begin without forcing a bigger plan decision.

Families supporting an ageing parent often benefit most from this softer start. A son or daughter can help create an account, upload the first essentials, and slowly build confidence. That step-by-step process is often more realistic than trying to overhaul every legal, medical, and personal document in one weekend.

04 / HOW JUDGE WHETHER FREE

How to judge whether free is enough for your needs

The best way to assess the free tier is not by asking whether it sounds generous. Ask whether it supports the work your household is doing right now. If you need one secure place for a will, identity records, health notes, a few precious photographs, and written guidance for loved ones, free may be enough for a long time. The article on getting your affairs in order checklist is a strong companion here because it helps you identify the actual materials you are trying to organise.

Another useful test is emotional load. If you are only just beginning to face planning, a smaller first step is often the better one. Start by adding the documents and stories that would cause the most stress if they were missing tomorrow. Once that foundation exists, it becomes easier to see whether you need more room, more coordination features, or faster support.

05 / WHY IT MATTERS

Why document storage should match real family habits

Storage only becomes meaningful when you compare it to behaviour. Some people keep a tidy, essential archive: legal papers, health instructions, passwords, a shortlist of contacts, and a curated group of treasured images. Others want to digitise photo albums, letters, recordings, and complex life administration over many years. The piece on memory books versus digital vault comparisons shows why those use cases feel very different in practice.

If your archive is growing into something more extensive, think beyond file count. Consider scan quality, media format, update frequency, and whether several family members will be contributing. The free tier helps you establish the habit. A paid tier becomes more relevant when the habit turns into an active family archive rather than a core set of essentials.

06 / HOW SHARING TOOLS WORK

How sharing tools work within the free plan experience

Free is not only about private storage. It also helps households reduce confusion by sharing selected information with the right people. If part of your planning includes supporting a partner, adult child, sibling, or trusted friend, the free tier can still make that handover much clearer. This matters because planning is rarely just personal; it usually sits inside a web of future responsibilities.

Sharing also makes care conversations less awkward. A note written calmly today is easier for loved ones to absorb than a rushed verbal explanation during a crisis. The National Institute on Aging guidance on advance care planning reinforces the value of early, clear communication, and Evaheld’s free tier gives families a place to begin those discussions in a more organised way.

07 / COMMON ASSUMPTIONS ABOUT FREE

Common assumptions about free plans that often mislead

One common misconception is that “free” must mean stripped-back or temporary. That is true of many products, but it is not a reliable rule. Evaheld positions free as a legitimate starting tier, not a baited hook. If you want the clearest comparison of where expanded features begin, the breakdown of free and Unlimited plan differences is the right reference point.

Another misconception is that a free plan somehow means weaker security. In reality, people often place their most sensitive material into a platform before they ever decide to pay, so it would be backwards to give those users a lesser standard. That is why the answer on how Evaheld keeps data secure matters. Privacy expectations should be strong from the first upload, not introduced later as a premium reward. The OAIC guidance on privacy rights is a useful external benchmark for that expectation.

There is also a budgeting myth: that staying free is always the most economical choice. If your family is spending hours compensating for limited space, scattered communication, or the need for stronger support during a stressful season, the cheaper option can stop being the calmer option. That is why it helps to compare the free tier against real-life workload, not just the price label.

08 / HOW EVAHELD KEEPS CORE

How Evaheld keeps core planning genuinely accessible

Evaheld’s free tier reflects a broader belief that legacy planning should not be reserved for households with spare money, spare time, or perfect emotional readiness. Important planning often begins during diagnosis, caregiving, grief, or a sudden administrative wake-up call. In those moments, asking for immediate payment can become another barrier to doing work that clearly matters.

The free model also creates a more honest relationship between product and user. You can see what the platform feels like, decide whether it suits your family dynamic, and build trust before spending anything. If cost is your main concern, the answer on hidden costs and extra fees is worth reading alongside the overview of what the Evaheld vault costs, because transparent pricing matters just as much as a useful no-cost entry point.

For some people, affordability pressure is ongoing rather than temporary. In those situations, a meaningful free tier matters even more, and the article on how health charities offer free legacy vault access shows how broader access can be supported through partnerships as well.

Across families living in different systems, cultures, and seasons of life, the same pattern appears: people need one safe place to gather identity, care wishes, practical instructions, and personal stories before those details are scattered by illness, distance, conflict, or time. Evaheld’s free tier exists so that this first act of preserving a life can begin while the moment is still here, not only after the budget finally catches up.

09 / WHEN UPGRADING FROM FREE

When upgrading from free to paid becomes worthwhile

Upgrading makes sense when your needs become larger, more collaborative, or more urgent than the starter tier is designed to carry. That might happen when you are digitising a much broader archive, coordinating care between multiple relatives and professionals, or trying to maintain a living record that is updated often. The article on digital inheritance and online account planning is particularly relevant if your planning is expanding beyond paper into accounts, subscriptions, and digital assets.

A practical rule is this: if free feels calm, stay on free. If you notice friction because your family archive is widening or your care coordination is becoming more complex, then review the current Evaheld plans page. You should be upgrading to remove genuine strain, not because a timer, a sales script, or vague fear tells you to.

Many households use the same path. They begin with the free plan, establish the essentials, and then decide later whether extra storage or stronger support would save real time and stress. That staged approach is often better than overcommitting at the start because it lets the platform prove its value inside everyday life rather than in a speculative checkout moment.

10 / THE LEGACY VAULT

Three parts of life. One thoughtfully organised place.

Evaheld brings the personal and the practical together, while letting you decide what stays private and what you share.

Story & Legacy

Preserve voice recordings, videos, memories, photographs & life stories.

Explore stories ↗

Health & Care

Keep care wishes, medical directives & emergency health info together.

Explore care ↗

Estate Planning

Organise wills, passwords & information loved ones may need.

Explore essentials ↗
11 / A FIRST STEP, MADE SIMPLE

What would you want someone to know?

Not sure where to begin? Explore an example of the thoughtful prompts inside Evaheld. Select the kind of thing you want to keep, then see how one small answer can become the beginning of something meaningful.

YOUR STARTING POINT01 — 03
A STORY WORTH TELLING
“What’s a small moment from childhood you never want to forget?”

It can take just a few sentences to preserve something irreplaceable.

01 Does Evaheld offer hardship assistance? Hardship assistance · Free plan · Financial access +
Yes! We believe that nothing should get in the way of connection. Evaheld is committed to offering sponsorships and hardship assistance to ensure that people who want to preserve their connections can do so, regardless of their financial circumstances. We're here to help all families, not just those who can afford it.
Read full answer: does Evaheld offer hardship assistance?
02 What's difference between free and paid plans? health plan comparison · free vs paid healthcare planning · emergency QR code value +
Both plans include core advance care planning. The paid plan adds the vital Emergency QR Access Card for instant first-responder access, along with more storage and advanced sharing features for your complete medical profile.
Read full answer: what's difference between free and paid plans?
03 What are the differences between the free and premium plans? Plan Comparison · Free vs Premium · Storage Limits +
Both plans include all core Evaheld features: premium AI conversations with Charli, memory and wish capture, Family Rooms, Care Rooms, advance care planning, future messages, and bank-level security. The key differences in the Premium plan are significantly expanded storage capacity, advanced care coordination features, priority customer support, enhanced security options, and phone support for urgent situations. Most users find the free plan sufficient; upgrade when you need these specific capabilities.
Read full answer: what are the differences between the free and premium plans?
04 How much does the Evaheld vault cost? evaheld pricing · digital legacy cost · legacy vault subscription +
Evaheld pricing starts with the A$0 forever Free Vault. Current Premium options are A$9/month, A$99/year, or A$129 one-off for Premium Lifetime (normally A$399). The Founding Family Pair is A$197 one-off for two separate Premium Lifetime Vaults, an effective A$98.50 per Vault, with A$599 as the normal future Pair price.
Read full answer: how much does the Evaheld vault cost?
05 Are there any additional fees or hidden costs with Evaheld's plans? Pricing Transparency · Hidden Fees · Subscription Costs +
No. There are no hidden fees, surprise charges, or mandatory add-ons with Evaheld's plans. The Free Vault is A$0 forever; current Premium prices are A$9/month, A$99/year, or A$129 one-off for Lifetime (normally A$399). The Founding Family Pair is A$197 one-off for two separate Premium Lifetime Vaults (normally A$599). Cancellation and data export are free.
Read full answer: are there any additional fees or hidden costs with Evaheld's plans?
06 Can you buy an Evaheld vault as a gift? Gift Subscriptions · Family Gifts · Gift Certificates +
Yes. An Evaheld Vault can be gifted to a parent, grandparent or other loved one, with the recipient keeping ownership of their own Vault and choosing what they create and share.
Read full answer: can you buy an Evaheld vault as a gift?
07 Do you offer discounts for families or groups? Family Plans · Group Discounts · Multi-User Pricing +
Yes. The Founding Family Pair is A$197 one-off for two separate Premium Lifetime Vaults for any two family members, an effective A$98.50 per Vault. Each Vault remains separately owned and controlled, with permission-based sharing available. The normal future Pair price is A$599. Organisations can contact Evaheld for group or partner pricing.
Read full answer: do you offer discounts for families or groups?
08 How does Evaheld keep my data secure? Data Security · Encryption · Privacy Protection +
Evaheld protects sensitive information through layered security, controlled access and privacy boundaries designed to keep records private while still usable by the right people.
Read full answer: how does Evaheld keep my data secure?
09 How quickly can partners get started with Evaheld? Partner Onboarding · Implementation Timeline · Training +
Most partners can be onboarded and ready to launch within 2 to 4 weeks.
Read full answer: how quickly can partners get started with Evaheld?
10 Is my data secure in Evaheld? Data Security · Privacy · Encryption +
Yes. Your vault is private by default and protected with strong encryption, multi-factor authentication and Australian data hosting. You decide who can see each story, document or wish, and you can change or revoke that access at any time.
Read full answer: is my data secure in Evaheld?
11 What recognition has Evaheld received? Awards · Recognition · Healthcare Innovation +
Evaheld has been recognised with multiple awards including: Winner of the Sydney Genesis Startup Competition (2022), Telstra Best of Business Awards Championing Health Finalist (2025), Innovation & Advance Care Planning Company of the Year (2025), Digital Transformation Award, and Michelle Gomes was named Most Compassionate Legacy Planning CEO (2025) by APAC Insider.
Read full answer: what recognition has Evaheld received?
12 What support do partners receive from Evaheld? Partner Support · Training · Customer Success +
Partners receive onboarding guidance, team training, rollout support, and ongoing help as the partnership grows.
Read full answer: what support do partners receive from Evaheld?
A GIFT THAT TELLS THEIR STORY

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EVERY STORY STARTS SOMEWHERE

“What’s one childhood memory you’d love our family to keep?”

A GIFT THAT KEEPS ON GIVING
THEIR VOICE

The voice you know by heart.

Give them a way to preserve their familiar voice, favourite stories and little pieces of wisdom for those they love.

Founding Family Limited Time Only $197

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