THE EVAHELD STORY · YOUR QUESTIONS ANSWERED

Is my data secure in Evaheld?

Yes. Your vault is private by default and protected with strong encryption, multi-factor authentication and Australian data hosting. You decide who can see each story, document or wish, and you can change or revoke that access at any time.

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A LIFE, THOUGHTFULLY KEPT✧

A place for all that matters.

Stories. Care wishes. Essential details. Together, when they're needed.

PRIVATE BY DEFAULT✦ EVAHELD
Some things are too meaningful to lose.
THE SHORT ANSWER

Yes. Your vault is private by default and protected with strong encryption, multi-factor authentication and Australian data hosting. You decide who can see each story, document or wish, and you can change or revoke that access at any time.

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FULL ANSWER

Is my data secure in Evaheld?

Evaheld Editorial Team
2 min read

Security and privacy sit at the centre of Evaheld, because your vault holds some of the most sensitive information a family ever stores: wills, advance care directives, identity documents, financial records and personal messages. Everything you add is private by default. Nothing is shared until you choose to share it.

01 / HOW INFORMATION IS PROTECTED

How your information is protected

Your data is protected with strong, modern encryption both in transit and at rest, and access is guarded by multi-factor authentication. Information is hosted in secure Australian data centres with regular backups, and Evaheld follows recognised privacy standards for handling personal information. These are the same kinds of safeguards trusted by financial institutions.

02 / STAY IN CONTROL WHO

You stay in control of who sees what

Privacy is not only about technology — it is about control. In Evaheld you decide exactly who can view each story, document or care wish, whether that is shared instantly, worked on together, or delivered on a future date. You can grant Trusted Party access for the people who may need to act on your behalf, and you can change or revoke any access at any time. If something should only be seen after a certain milestone, you choose when it is released.

03 / BUILT SENSITIVE, LONG-TERM RECORDS

Built for sensitive, long-term records

Because Evaheld is designed for legacy and care planning, it is built to keep information safe over the long term and accessible to the right people when it matters most — without ever leaving your most personal details exposed. If you would like more detail before you begin, you can start a free vault and explore the privacy and sharing controls for yourself.

04 / THE LEGACY VAULT

Three parts of life. One thoughtfully organised place.

Evaheld brings the personal and the practical together, while letting you decide what stays private and what you share.

Story & Legacy

Preserve voice recordings, videos, memories, photographs & life stories.

Explore stories ↗

Health & Care

Keep care wishes, medical directives & emergency health info together.

Explore care ↗

Estate Planning

Organise wills, passwords & information loved ones may need.

Explore essentials ↗
05 / A FIRST STEP, MADE SIMPLE

What would you want someone to know?

Not sure where to begin? Explore an example of the thoughtful prompts inside Evaheld. Select the kind of thing you want to keep, then see how one small answer can become the beginning of something meaningful.

YOUR STARTING POINT01 — 03
A STORY WORTH TELLING
“What’s a small moment from childhood you never want to forget?”

It can take just a few sentences to preserve something irreplaceable.

01 How does Evaheld keep my data secure? Data Security · Encryption · Privacy Protection +
Evaheld protects sensitive information through layered security, controlled access and privacy boundaries designed to keep records private while still usable by the right people.
Read full answer: how does Evaheld keep my data secure?
02 How secure is client and organisation data on Evaheld? Data Security · Privacy · Access Control +
Evaheld is built to protect sensitive personal, care, and legacy information with strong security and controlled access.
Read full answer: how secure is client and organisation data on Evaheld?
03 How do Evaheld rooms work, and what are content requests? Family Document Sharing · Care Coordination · Executor Planning +
Evaheld Rooms are private, role-based spaces for sharing specific items inside your vault, such as Family, Care or Essentials Rooms. Content Requests let you invite others to contribute a single story or document without granting broader vault access, so collaboration stays precise, traceable and fully controlled by you.
Read full answer: how do Evaheld rooms work, and what are content requests?
04 What do i actually get when i use Evaheld? Digital Memory Book · Health Directive Tools · Estate Document Vault +
You get a secure digital Legacy Vault with three connected pillars: Story and Legacy for memories, Health and Care for advance directives, and Essentials for wills and records. Charli guides each step, QR emergency access links to your live vault, and private Rooms let you share precise items with specific people.
Read full answer: what do i actually get when i use Evaheld?
05 What is Evaheld, and how does it help me preserve my legacy? Digital Legacy Vault · Legacy Planning · Estate Documents +
Evaheld is an online legacy vault that unifies your life stories, advance care wishes and essential documents in one secure place. It centralises sentimental and practical content, guides you with an AI companion, and lets you share the right items with the right people at the right moment.
Read full answer: what is Evaheld, and how does it help me preserve my legacy?
06 Does Evaheld offer hardship assistance? Hardship assistance · Free plan · Financial access +
Yes! We believe that nothing should get in the way of connection. Evaheld is committed to offering sponsorships and hardship assistance to ensure that people who want to preserve their connections can do so, regardless of their financial circumstances. We're here to help all families, not just those who can afford it.
Read full answer: does Evaheld offer hardship assistance?
07 How does Evaheld support comprehensive planning ahead? Evaheld platform · Planning tools · Organisation systems +
Evaheld provides structured guidance through comprehensive planning including legal document tracking, financial information organisation, healthcare wish documentation, practical information consolidation, family contact management, digital asset inventory, regular update reminders, secure encrypted storage, selective sharing controls, and AI-assisted prompts ensuring nothing important is forgotten—transforming overwhelming planning complexity into manageable guided process with everything organised in one secure accessible location.
Read full answer: how does Evaheld support comprehensive planning ahead?
08 Is my data secure in digital legacy vault? legacy vault security · encrypted legacy storage · secure document vault +
Yes, Evaheld uses bank-level AES-256 encryption, multi-factor authentication, Australian data hosting, and complies with international privacy standards to ensure your information is completely secure.
Read full answer: is my data secure in digital legacy vault?
09 How quickly can partners get started with Evaheld? Partner Onboarding · Implementation Timeline · Training +
Most partners can be onboarded and ready to launch within 2 to 4 weeks.
Read full answer: how quickly can partners get started with Evaheld?
10 What recognition has Evaheld received? Awards · Recognition · Healthcare Innovation +
Evaheld has been recognised with multiple awards including: Winner of the Sydney Genesis Startup Competition (2022), Telstra Best of Business Awards Championing Health Finalist (2025), Innovation & Advance Care Planning Company of the Year (2025), Digital Transformation Award, and Michelle Gomes was named Most Compassionate Legacy Planning CEO (2025) by APAC Insider.
Read full answer: what recognition has Evaheld received?
11 What support do partners receive from Evaheld? Partner Support · Training · Customer Success +
Partners receive onboarding guidance, team training, rollout support, and ongoing help as the partnership grows.
Read full answer: what support do partners receive from Evaheld?
12 What benefits do organised life admin systems provide? Benefits · Life quality · Stress reduction +
Organised life admin creates profound peace of mind knowing everything is handled, dramatic stress reduction from eliminating chaos and forgotten obligations, substantial time savings through efficient systems, significant cost savings preventing late fees and missed opportunities, improved health through proper healthcare management, stronger relationships through reduced admin-related conflict, increased control and autonomy over life circumstances, and mental clarity from freeing cognitive space—transforming life from reactive chaos to proactive confident management.
Read full answer: what benefits do organised life admin systems provide?
A GIFT THAT TELLS THEIR STORY

A whole life.
One story at a time.

Give someone you love a beautiful way to preserve their stories, voice, photos and memories. No memoir to write. Just a meaningful gift they can enjoy at their own pace.

EVERY STORY STARTS SOMEWHERE

“What’s one childhood memory you’d love our family to keep?”

A GIFT THAT KEEPS ON GIVING
THEIR VOICE

The voice you know by heart.

Give them a way to preserve their familiar voice, favourite stories and little pieces of wisdom for those they love.

Founding Family Limited Time Only $197

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